Crowne Plaza London - The City

Hotel Front Desk: 44-871-9429190

Hotel Fax: 44-207-4388080

Hotel Email: loncy.info@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
London City Airport (LCY)

- Distance from hotel: 8.5 MI/ 13.68 KM West l

- London E16 2PXUK Head northwest on Hartmann Rd toward Camel Rd 0.2 A1011 then A1020 0.1 roundabout, take 2nd exit onto Aspen Way/A1261 Slight right at Limehouse Link/A1203 Tower Hill Terrace/A3211 187 ft Victoria Embankment London EC4V 6DBUK

London Heathrow (LHR)

- Distance from hotel: 17.6 MI/ 28.32 KM East l

- M4 > A4 Central London > Trafalgar Sq > Strand > Ludgate Circus

London Gatwick (LGW)

- Distance from hotel: 30.1 MI/ 48.44 KM South East l

- Motorway into London then follow to City

Train
Blackfriars Train Station

- Distance from hotel: 0.06 MI/ 0.1 KM North

- 1. Head west on Queen Victoria St toward Victoria Embankment/A201 2. Turn left onto Victoria Embankment/A201 3. Turn right to stay on A201 4. Continue onto Victoria Embankment 5. Slight left onto New Bridge St/A201 Destination will be on the left

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 47.50 GBP

- We do not have on-site park. Baynard House public car park is located only a few minutes away and is available from £2.50 per hour or £37 per day. Baynard House 133 Queen Victoria Street London, EC4V 4BQ +44 (0) 207 329 6520

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 386 reviews
92%
Recommend This Property
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Ratings Breakdown

386reviews

  • 5 Stars
    247
  • 4 Stars
    83
  • 3 Stars
    31
  • 2 Stars
    11
  • 1 Stars
    14

Good Location, Disappointing Rooms

By

August 18, 2014

club

I wanted two hotel rooms for myself, my brother and 3 teenagers and so booked two twin rooms and requested a rollaway bed in one of them for the third person. Upon checking in I was told this was not possible and so two of us ended up sharing a bed which was not really convenient. We had no view as they were both internal rooms. I have to say we were disappointed but we did not intend spending too much time in the rooms and so we put up with the inconvenience. I requested extra things for the third person such as a cup and coffee etc which were brought to us but then removed by housekeeping in the morning.

I had to request the free wifi which is provided to IHG members. We were not offered newspapers.

The location is excellent, which made up for the room.

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Quickest in room dining experience ever !

By

August 18, 2014

During my stay I rang in room dining. After the order I decided to reshen up quickly not realizing that 5 minutes after my order they were already knocking on the door. This was by far the quickest room service experience ever!

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Comfortable bed, quiet area

By

August 17, 2014

club

Room was beautiful, luxurious, housekeeping not great, had to call front desk for coffee, sugar and facecloths on 3 separate occasions. Concierge was great, assisted us with booking day trips.

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Good service friendly staff

By

August 17, 2014

club

Stayed here a number of times. Staff is very professional and always friendly. Service level is high. Good food in the Italian restaurant. Good venue to explore London both leisure and business wise.

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10 Aug stay

By

August 16, 2014

club

Great location. Staff was very helpful and the breakfast was great. We booked a non-smoking room but the room and the entire 3rd floor smelled of smoke. Also, the air conditioning was inadequate.
Overall good experience based on our leisure travel. The location provided a great base from which to see London.

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London Visit

By

August 15, 2014

We are surprised above the quality that gave us this Crowne Plaza !
Best stay in London, very tasty breakfast, and warmly welcome !

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Friendly and helpful

By

August 14, 2014

Staff were very helpful and willingly looked after our bags and bikes. the room and bed were very comfortable. It was quiet too. The hotel has an excellent location.

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good location luxury room

By

August 14, 2014

everything is good except that the lifts are very very slow

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Comfortable bed, great Staff and Service

By

August 13, 2014

Very good hotel, happy and attentive staff. One lift under refurbishment out of three made transit to seventh floor slow but I'm sure this is only temporary.

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Average Stay

By

August 11, 2014

platinumelite

Great location and walking distance to many attractions. Blackfriars tube station is in front of hotel. Some slight renovation inside the hotel but not loud. One of the elevators was being replaced so longer waits at times. I did not feel that my priority club status was recognized at this property although a voucher for points was extended. In fact, I am requesting PC to stop issuing vouchers for points because it allows the hotel not to recognize the status of the customer in a more expected way such as an upgrade, lounge access, etc. The staff at this hotel is extremely well trained to say no to most of customer requests in a professional and polite manner. I called the hotel before of our check-in requesting a room with windows and large enough because I was travelling with my wife and two children during this trip. I was told the hotel was full and it would not be possible. We were eventually provided a room facing outside after several telephone calls and a discussion at check-in. I requested at least a lounge access as a two double bed room was not available at club floor or so I was told. I was told that the lounge was small and access was already overbooked. we were presented access keys to the lounge two days later. we literally had to fight to get the hotel to act on our requests for which we did not feel good especially for the amount paid.

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We'll run hotel with quality staff

By

August 11, 2014

platinumelite

The facilities are well presented and
The hotel is well run. The staff are all very
Attentive and professional.Italian restaurant is high quality
location is fantastic
And when the rate dips below my company limit I will always choose
This hotel when working in Central London

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Good location

By

August 11, 2014

platinumelite

Overall great hotel and great staff. The hotel has a great chines restaurant. Nice for both business as well as family.

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