Rated 4.4 out of 5 by 235
Rated 5.0 out of 5.0 by JSP3 Welcoming service, great room.
Lovely accommodation, beds were divine-fantastic night's sleep.
Service was very professional & friendly.
Travelling as a single parent with 3 kids can be daunting but felt very safe & comfortable, nothing was too much to ask of the staff. We used hotel as a base as we were attending a concert at Emirates Stdm.
Our only down side of the stay was nothing to do with hotel but taxi driver we used to return to the hotel after concert kept getting lost & I felt very nervous, was pleased to get back! ( not black cab as couldn't get one!)
June 10, 2013
Rated 5.0 out of 5.0 by Sheff1 Great location and staff
Excellent hotel for staying as a family. Location is great, directly opposite blackfriars tube station. Staff were extremely helpful and friendly. Great rooms, excellent facilities. Will definitely stay in this hotel again
June 9, 2013
Rated 4.0 out of 5.0 by bsuqd A cozy family one night stay in London
It's very rare to find a comfortable and modern hotel with 2 double beds in Central London. Crowne Plaza London hotels have never fail to impressed us.
As Platinum Priority Club member we got upgraded in both stay in London.
This stay is even better with a few minutes walk to Thames River and just across BlackFriars Tube Station.
The beds were very comfortable indeed.
Just build 1 year ago and very modern.This is indeed become our favourite family hotel in London and very keen to come back again.
June 9, 2013
Rated 5.0 out of 5.0 by xj600 Wifes 30th birthday
Had a lovely time at this hotel,superb room and very friendly staff,we would highly recommend this hotel and will definatley return!! The hotel helped in making this a very memorable stay for us.Thankyou :)
June 8, 2013
Rated 4.0 out of 5.0 by austronaut Friendly and professional staff. Great access to public transport
Directly opposit Blackfriars tube, train and boat terminal it is perfectly located for a weekend visit of London.
June 8, 2013
Rated 5.0 out of 5.0 by ranar great service
Its the best hotel during my UK travel. Comfortable bad and great service.
June 7, 2013
Rated 5.0 out of 5.0 by SamKent What could be nicer?
The reception area and staff are very professional and welcoming and the room is all you could want. Crisp sheets and a lovely comfortable bed. The aromatherapy sleep package is lovely and helps you drift off to sleep. Everything in the room is easily accessed from the ironing board and iron to the plug for your kettle to make fresh tea or coffee. The bathroom is beautifully laid out with modern appliances. This hotel is beautifully clean and tidy. Having stayed here on 3 separate occasions would with out doubt stay here again.
June 7, 2013
Rated 4.0 out of 5.0 by LCIGOR Good hotel, but with surprise!!!
If you wont to receive the upgrade, may be attention to your check-in data, don't booking in the week-end day.
June 7, 2013
Rated 5.0 out of 5.0 by Brianthurman Would visit again
The hotel was well located and all the sites in the city were easily accessible , the Staff were really friendly and went out there way to help , lovely surprise for my son with a cake being delivered to the room for him as it was his birthday, priority club members recognised
June 4, 2013
Rated 1.0 out of 5.0 by Zanza Crown Plaza- the City London
The bed and pillows were horrible and very uncomfortable. The padding on the mattress was uneven. I tried to take it off but the look of the mattress was even worse, covered in stains and what not! I did not sleep a wink. I had stayed at this hotel the year before and did not have the same unpleasant experience hence I returned. Needless to say, I will not be returning to this hotel.
June 1, 2013
Rated 4.0 out of 5.0 by Laura244 Loved the individual vaults in the beer garden - fantastic idea!
My friends and I really enjoyed our stay at the Crowne Plaza Hotel London - The City. We found the reception and bar staff to be extremely friendly and helpful.
We travelled to London for a joint 21st birthday celebration and so, of course, enjoyed the hotel bar immensely, although drinks were a bit on the expensive side - it was definitely worth it for the individual "vaults" found outside in the beer garden, each offering a private space to chill out and listen to our own music via the iPod docking station found in each individual "vault" - a fantastic idea!
The hotel was also in a perfect location for all our "touristy needs" as it is in a very central location (about 15mins walk away from the London Eye), the train station is across the road and there is also a Tesco literally next door to the hotel!
One of the ONLY negatives I have about my stay was that the air conditioning in the room did not work satisfactorily. The room was extremely hot and stuffy, especially with 4 of us sharing the room. If the hotel could fix this issue in the rooms, I would definitely give this hotel an easy 10/10 and make it a regular place to stay for future trips to London!
May 30, 2013
Rated 4.0 out of 5.0 by SOMONAIR Comfortable rooms and good location for city
Good location for the city and the river. Good quality hotel. Nice polite staff. No problems experienced
May 15, 2013
Rated 4.0 out of 5.0 by cdelcastillo As always
As always, It has been a wonderful stay. The general comfort of the room was simply perfect. The restaurants are well managed and the food offer is very complete
May 15, 2013
Rated 5.0 out of 5.0 by Croftie Great room and great staff
Lovely staff, very friendly, great size room. Excellent location, central to all attractions. Tube station Blackfriars directly opposite, perfect.
May 14, 2013
Rated 5.0 out of 5.0 by jess82 great location excellent service and comfortable room
We stayed here for my husband's 30th birthday, was presented with a complimentary cake in room. (mentioned when booking was for a birthday.) Booked a deluxe room, was lovely had everything we needed, plus a very comfortable bed. Great variety of room service, some of which was available 24hours. Nice modern clean bathroom too. Visited the hotel bar, pricey but you got what you paid for. Located near the river and five minutes walk to st.Paul's. Staff polite, eager to please. Can't fault our stay at all, would definitely stay again.
May 14, 2013
Rated 4.0 out of 5.0 by Debncol Great hotel in excellent location.
Stayed Friday 12 & Saturday 13 April 2013. King suite room at first floor was good but noisy due to breakfast being in Cricketers restaurant below & very busy road opposite Blackfriars tube station. We asked to relocate to similar room on upper floor which was not a problem, staff and hotel apologised for inconvenience with a complimentary gift. Rooms, staff and facilities all excellent, hotel could not be better located for Tube and exploring London generally. Breakfast had a great choice for all tastes. Concierge was very good too. Will definitely stay again in future!
May 14, 2013
Rated 4.0 out of 5.0 by andysfootball two days in london
spent two quick days in london on the way back from europe to australia. did not use many of the hotel facilities but the room was very clean and spacious. found the concierge very understanding and helpful. booked a car to the airport which was good value and turned up ahead of time. good old pub across the road and easy walk to the embankment along the thames also an express supermarket just outside. no problems at all with the stay and would stay again. thanks
May 13, 2013
Rated 5.0 out of 5.0 by mark2901 Best stay in London Ever!!!
As a Platinum member of the Priority Club scheme, I have stayed at many IHG hotels and others too. This is the best hotel I have stayed in the UK!!! Highly recommended as the staff are so attentive and the room size given for central London was superb.
Highly Recommended indeed.
May 11, 2013
Rated 3.0 out of 5.0 by Fahad poor club lounge
I have neve ever seen lounge as poor as this hotel.
May 10, 2013
Rated 5.0 out of 5.0 by SianiP Superb hotel
This hotel was in an excellent location for sightseeing in London. Directly opposite Blackfriars train station which meant we were only a few stops away from all major stations. Also within walking distance from St Paul's Cathedral and the Thames. The room was great and very clean. My only minor criticism was the delay we experienced when checking in. There was a queue of people but only 1 member of staff on reception. Eventually more staff were put on. Also we went into the lounge for a coffee but because there was a large group already there and only 1 member of staff there was no hope of being served. Went to Tesco next door and back to the room instead.
However I would recommend this hotel to anyone and would definitely stay there again.
May 7, 2013
Rated 5.0 out of 5.0 by iceexecs excellent FoH staff, very helpful porters
great overnight stay at this centrally located hotel, FoH staff exceptional
May 7, 2013
Rated 5.0 out of 5.0 by Larni Amazing staff and fantastic hotel
I stayed here for the Olympic and was not disappointed. The staff at this hotel go above and beyond the expected to make your stay as pleasant as possible. They are excellent at acknowledging status with priority club. The rooms are fantastic for a London hotel. They are large and immaculately clean. The beds are extremely comfortable and rooms quiet.
The club lounge is very generous in its offerings.The restaurant is fantastic for breakfast and again the staff are so helpful.
It disappointing that there are only limited twin rooms and even more limiting if you want a non smoking twin room. The other difficulty is seems impossible to book a twin room with club access. It would be great if this could be addressed although I cannot complain as I received club access. Would be nice to be able to ensure it through booking it. The location is amazing with Blackfriars station across the road and great access to many of the popular tube routes. The buses nearby also are convenient as is the Tesco next door. Cannot recommend this hotel enough and will definitely stay here when in London. Thank you
May 6, 2013
Rated 5.0 out of 5.0 by Bruggy Wow, what a great experience
Could not have been better, just a shame I couldn't stay for more days. Loved everything about it, location, comfort, food, service & value for money. Staff were very attentive & clearly happy to work there.
The room was fantastic & had a view of St Pauls as well as the river Thames. All the main sights were in walking distance & the tube station was just across the road.
When I am next in London, I will most certainly stay here again.
Well done Crown Plaza *****
May 5, 2013
Rated 4.0 out of 5.0 by Joel62 Modern, clean and confortable.
My wife and two children stayed at the Crown Plaza The City while visitng London. Excellent location, well staffed and confortable hotel. It is worth its value taking into account the high prices of London. We higky recommend the hotel.
May 2, 2013
Rated 5.0 out of 5.0 by McRoyGroup Wonderful Stay
Great Central location, Friendly and accomodating staff, will definitly repeat our stay!
April 27, 2013
Rated 5.0 out of 5.0 by holisticLee fantastic!!
This hotel was fantastic in every respect! We booked on the last minute via an internet website, and got an amazing deal! This hotel is beautiful, and the staff are so helpful and polite. We expected an inferior room as we did not book direct with the hotel, but the room we got was superb! A family room with two huge beds, gorgeous crisp, clean white linen, a bathroom to die for and breakfast fit for a king!! We will DEFINATELY return to this very special hotel next time we are in London. Many thanks to all the staff who made our visit so pleasant.
April 27, 2013
Rated 5.0 out of 5.0 by McRoyGroup Great stay!
Our 2nd stay here just as nice as first. Still a wonderful location, comfortable surroundings, very attentive staff. Thank you for a great time!
April 26, 2013
Rated 5.0 out of 5.0 by McRoyGroup Great Experience
The hotel is in an excellent location, very pleasant staff, as well as helpful and attentive.
April 25, 2013
Rated 5.0 out of 5.0 by Lee227 Great hotel
Excellent hotel in a perfect location with helpful & Friendly staff had a great weekend stay
April 22, 2013
Rated 4.0 out of 5.0 by luckyflyer excellent hotel to visit London
This hotel is ideal for visiting London. Located in front of blackfriars undergronund station and busstop.
Rooms are very clean and silent.
The braekfast was excellent but it would be nice if we could use the same table.everyday.
April 18, 2013