Crowne Plaza London - The City

Hotel Front Desk: 44-871-9429190

Hotel Fax: 44-207-4388080

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 8.5 MI/ 13.68 KM West l

- London E16 2PXUK Head northwest on Hartmann Rd toward Camel Rd 0.2 A1011 then A1020 0.1 roundabout, take 2nd exit onto Aspen Way/A1261 Slight right at Limehouse Link/A1203 Tower Hill Terrace/A3211 187 ft Victoria Embankment London EC4V 6DBUK

London Heathrow (LHR)

- Distance from hotel: 17.6 MI/ 28.32 KM East l

- M4 > A4 Central London > Trafalgar Sq > Strand > Ludgate Circus

London Gatwick (LGW)

- Distance from hotel: 30.1 MI/ 48.44 KM South East l

- Motorway into London then follow to City

Blackfriars Train Station

- Distance from hotel: 0.06 MI/ 0.1 KM North

- 1. Head west on Queen Victoria St toward Victoria Embankment/A201 2. Turn left onto Victoria Embankment/A201 3. Turn right to stay on A201 4. Continue onto Victoria Embankment 5. Slight left onto New Bridge St/A201 Destination will be on the left

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 47.50 GBP

- We do not have on-site park. Baynard House public car park is located only a few minutes away and is available from £2.50 per hour or £37 per day. Baynard House 133 Queen Victoria Street London, EC4V 4BQ +44 (0) 207 329 6520

Print Hotel Fact Sheet

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Hotel Highlights

You'll find unique decor in each of the Suites at Crowne Plaza London-The City. The lounges in the Tate Modern, St Bride's and St Paul's Suites all have artwork and books tailored to the iconic landmark that's visible from the double-aspect windows.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 563 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Enjoyable stay


January 30, 2015


The location is excellent. 30 seconds to tube. The stay is comfortable and enjoyable. Good room, great services, and attentive staff. Especially the customer relationship manager. She is thoughtful and understands what guest needs. I will recommand this hotel and definitely stay here next time in London.

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Smell of Sewage


January 27, 2015


While the hotel was great, convenient and clean, unfortunately there was a permanent smell of sewage in the room throughout my stay. At first I thought it was mold but then I realized when I was in bathroom that the strong smell was coming from the drains. I am not sure if the hotel is old and does not have drain traps in the drain pipes that prevent the sewage smell from not coming into the room, of there is another serious problem. I would have changed rooms initially (unless all rooms have this problem) but there was a perfume smell when I first went into the room and did not notice the smell. I assume the cleaning staff spray perfume to cover the smell after the daily cleaning.

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Great location!


January 27, 2015

First time staying at this hotel and I’ve used IHG for a long time but never managed to stay at this hotel.

Room was spacious, bed was great and I slept really well. It has a small but well equipped gym.

Nice lounge\bar area on the reception floor and some secluded seating in the booths.

I would definitely stay there again.

Posted byHotelStaff
January 28, 2015
Dear Pete, Thank you for taking the time to share your thoughts on your first visit with us here at Crowne Plaza London-The City! I am especially delighted that you had a restful sleep and you enjoyed the City Lounge drinks area. We look forward to welcoming you back soon! Kind Regards Georgia Gordon-Martin PA to the General Manager
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Ok, needs a revamp and someone to answer the phone


January 27, 2015

Checked in no problem. Room was clean but dated (decor and furniture).

2nd night could not find the remote control, took 4 phone calls to get a replacement remote. Found the original remote when I went to bed - it was under the pillow - weird.

Used the gym. Attentive personnel and reasonable array of equipment. No blaring music was good, so I could listen to my iPhone and get on with the workout.

Checkout after 4 days but forgot my iPhone charger. I could only find 1 plug socket in the room at that was by the side of the desk, in the corner. Again it took 4 phone calls to get someone to answer the phone.

Stayed round the corner last night in a new Holiday Inn Express. Room was modern, choice of pillows. Shower perfect. Crucially it was half the price.

Recommend a revamp for the hotel as the price charged does not reflect the quality I would expect.

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