Crowne Plaza London - The City

Hotel Front Desk: 44-871-9429190

Hotel Fax: 44-207-4388080

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 8.5 MI/ 13.68 KM West l

- London E16 2PXUK Head northwest on Hartmann Rd toward Camel Rd 0.2 A1011 then A1020 0.1 roundabout, take 2nd exit onto Aspen Way/A1261 Slight right at Limehouse Link/A1203 Tower Hill Terrace/A3211 187 ft Victoria Embankment London EC4V 6DBUK

London Heathrow (LHR)

- Distance from hotel: 17.6 MI/ 28.32 KM East l

- M4 > A4 Central London > Trafalgar Sq > Strand > Ludgate Circus

London Gatwick (LGW)

- Distance from hotel: 30.1 MI/ 48.44 KM South East l

- Motorway into London then follow to City

Blackfriars Train Station

- Distance from hotel: 0.06 MI/ 0.1 KM North

- 1. Head west on Queen Victoria St toward Victoria Embankment/A201 2. Turn left onto Victoria Embankment/A201 3. Turn right to stay on A201 4. Continue onto Victoria Embankment 5. Slight left onto New Bridge St/A201 Destination will be on the left

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 47.50 GBP

- We do not have on-site park. Baynard House public car park is located only a few minutes away and is available from £2.50 per hour or £37 per day. Baynard House 133 Queen Victoria Street London, EC4V 4BQ +44 (0) 207 329 6520

Print Hotel Fact Sheet

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Hotel Highlights

You'll find unique decor in each of the Suites at Crowne Plaza London-The City. The lounges in the Tate Modern, St Bride's and St Paul's Suites all have artwork and books tailored to the iconic landmark that's visible from the double-aspect windows.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 450 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

The worst IHG experience so far


October 18, 2014

I stayed in this hotel from October 14 till October 18. I booked more than a month ago and i was expecting that, as an Ambassador Platinum member for years, i will have a descent room.
Instead, i was put in the smallest room ever but was upgraded to club to eat 99p corn flakes.
I immediately requested to change my room and was put in a wider room without windows (you did read well without windows) and was informed that this is the way the building has been constituted and nobody can change it.
i did request to try to change my room and i was promised a follow-up but actually nobody did not even call me to say sorry we can no do better.
I had to stay 4 nights in a room without windows which really looked like prison. I also noticed (As the cherry on the cake) that they charge the newspaper and a 2 minutes delay to the 9AM threshold will automatically trigger the express charge on your laundry. Flexibility and business orientation being a myth.
I would definitely invite IHG lovers like me to avoid staying in this hotel cause it does not share even minimal IHG hospitality values.

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Bit of luxury for a special day


October 17, 2014

Staff were excellent and even gave my daughter a surprise birthday card and gift when they knew it was her birthday.
Its those little touches that really make a big difference!

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Excellent Service. Great Club Lounge


October 16, 2014


Really enjoyed my stay. I was treated very well at reception and appreciated the upgrade to a club room. facilities were excellent. Meal in the Chinese restaurant was very good. Breakfast was excellent. Highlight was the use of the club lounge. Will definitely be back!

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Great hotel and location


October 14, 2014


Only thing that was a disappointment was that we had an 'internal' room. So no views or natural light. Otherwise great staff and lobby area and located well for the tube and central London.

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