Rated 5.0 out of 5.0 by Shaan bellisimo
as always a much comfortable stay. only down side now adays is the restaurant food. it the same old. nothing new. nothing exciting. otherwise staff are excellent. the chef should come up with some sort of set menu with mix and match from the restaurant menu and make it a bit more affordable and bring a bit of variety in the same old routine drag
May 16, 2013
Rated 4.0 out of 5.0 by MikeKent Good Hotel, Excellent PC Member recognition
Stayed at this hotel and was looked after really well, as a platinum member I got an upgrade to a nicer room (club) and access to the club lounge (rare these days) - this was very impressive as I was staying on a reward night.
Rooms very nice, comfortable bed, had a problem with a dirty bath but this was sorted straight away and the house keeping manager was very apologetic.
Location is great - not that easy to find the entrance when driving in (little side road near shops) but great location next to tube for going out.
On site parking, £5 per night but this was kindly waved (Thank you)
Only downside was poor selection of snacks and breakfast in the club lounge compared to other CP but can't complain too much as it was a free upgrade.
Staff very helpful and friendly.
May 14, 2013
Rated 4.0 out of 5.0 by Peter72 Another Great Stay
*A solid business hotel with excellent staff and nice accommodation
*Great complimentary upgrade to a quiet and spacious top floor club room with club access.
* A little far from central London, but next to an underground station so easy connection to the city centre
* I feel very comfortable returning to the Crowne Plaza London Ealing who really cares about Platinum Priority Club Members
April 30, 2013
Rated 5.0 out of 5.0 by Giles2013 Great Crowne Plaza
A really outstanding level of customer service - from front desk, maid and bar/restaurant staff - makes this a hotel I will definitely come back to again.
April 30, 2013
Rated 5.0 out of 5.0 by Herefordgunners Excellent
We've used this hotel on quite a few occasions and last stayed on Easter Saturday.
We checked in early and our room was ready, we were given a free up-grade to a club room and we are very grateful.
Our room was smaller than our usual type BUT the bathroom was so much nicer. Tub and separate shower with lots of fluffy white towels.
I would give our usual room 5* too but did appreciate the bathroom.
Bed as usual was very comfortable, heating in room adjustable and spotlessly clean throughout.
After a long day in town, it was lovely to have a complimentary drink and the following morning a quick breakfast for leaving, it was a shame that the coffee maker wasn't working, but no complaints this was a bonus.
Staff as usual were friendly and helpful- cannot fault.
Hotel in a brilliant position to explore our Capital and is positioned quite literally on top of Hanger Lane tube station.
Despite it's busy location on the gyratory system, the noise was blocked out by very effective triple glazing- will use again later in the year.
As an aside ( and nothing to do with this hotel, I am still waiting for my priority club card to arrive- years now and it would help if bookings/ account were linked to an email address rather than rely on remembering club number)
April 29, 2013
Rated 5.0 out of 5.0 by Sandy21 Overall excellent stay
Service of the staff was excellent. They couldn't do enough to help make our stay enjoyable and successful. They booked train tickets, theatre tickets and arranged for service to the airport. It was convenient to the underground. Wonderful stay!
April 27, 2013
Rated 5.0 out of 5.0 by Shaan again a brilliant stay
perfect night's sleep. the only problem was the a/c kept on restarting i think which scared me a couple of times. but other than that everything was perfect.
April 21, 2013
Rated 5.0 out of 5.0 by Shaan second home
crowne plaza ealing is like my second home. thumbs up to the front desk team. keep up the good work.
April 19, 2013