Crowne Plaza London - Heathrow

Hotel Front Desk: 44-871-9429140

Hotel Fax: 44-1895-867790

Hotel Email: lonha.reservations@ihg.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
London Heathrow International Airport (LHR)

- Distance from hotel: 2 MI/ 3.22 KM North l

- London Heathrow Airport, Depart on Chipstead Road 0.1 miles, Turn right onto Cromer Road West 0.1 miles, Bear left onto Camberley Road 0.1 miles, Bear left onto Inner Ring West 0.2 miles At the roundabout, take the second exit onto A408.

London Gatwick (LGW)

- Distance from hotel: 69 MI/ 111.04 KM North East l

- Turn left off the hotel premises and take a right into the M4J4 roundabout. Take the third exit from the roundabout onto M4. Take first exit on to M25 South. Take junction 7 on to M23 towards Gatwick.

Train
West Drayton Mainline station

- Distance from hotel: 2 MI/ 3.22 KM North

- Turn left out of station onto Station Approach, turn left again onto Station Road. Continue as this changes to Sipson Road. Bear left onto Cherry Lane and the hotel in on the left hand side.

Subway

Heathrow Terminals 1,2 and 3

- Distance from hotel: 2 MI/ 3.22 KM South

- Follow signs for all routes which takes you out of the airport onto the Heathrow Spur road. Follow this road and take the far right hand lane signposted Uxbridge. Pass under the M4 motorway and get into the left lane. Hotel is on the left.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 15.00 GBP

- £15.00 per 24 hours for Residents. £3.00 per hour for first four hours, after that full Non-Resident charge. £20 per 24 hours for all non Residents.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 838 reviews
90%
Recommend This Property
Read All Reviews

Ratings Breakdown

838reviews

  • 5 Stars
    485
  • 4 Stars
    202
  • 3 Stars
    71
  • 2 Stars
    44
  • 1 Stars
    36

start of a good holiday

By

29 March 2015

Nice easy check in good room with club lounge access not to happy about having to pay £24 for the upgrade as i am a platinum elite status but otherwise a good stay will use again next time i am in the area

Posted by HotelStaff
31 March 2015
Dear philT, Thank you for taking the time to share your feedback about your recent stay. We are happy to read you thoroughly enjoyed your stay with us and facilities. Please accept our sincere apologies for your disappointment during your stay with regards to the IHG Rewards benefits. The Platinum Elite and Ambassador benefits remains the same as per IHG Rewards T&C's and an upgrade to a superior room still being offered based on availability in addition to the choice of welcome bonus points or a drink voucher and complimentary full english breakfast. I am very sorry that the recently implemented changes to the Club Room Product and Lounge access impacted your experience. The Club Lounge access is not part of the IHG Rewards and Ambassador benefits and a discounted upgrade rate is available at our property to all Platinums and Ambassador members who wish to upgrade upon arrival. This option is offered and explained on arrival which is discounted from £48 to £24. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. I look forward to welcoming you again in the near future and hope you will continue to choose IHG for your future travel needs. Kind regards Ronan Assistant Front Office Manager
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Recent stay

By

29 March 2015

I have stayed at the Crown Plaza Heathrow on a number of occassions and always had a pleasant stay. Unfortunately my last stay did not live up to expectat.
I was offer an upgrade on checking in, the reason given was that the hotel was not as busy as usual, I took the upgrade.

However room service was a disaster, two hour wait, cold badly prepared food.

Posted by HotelStaff
31 March 2015
Dear Traveller7141, Thank you for taking the time to share your feedback about your recent stay. We are sorry we did not meet your expectations and I have shared this information with the relevant department for further improvements and discussions. Please accept my deepest apologies for the shortcomings. Looking forward to welcoming you back soon, Kind Regards, Ronan Assistant Front Office Manager
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The only place to stay when flying from Heathrow

By

28 March 2015

platinumelite

Friendly staff. Clean comfortable hotel. Easy and secure low cost parking. I would never consider another hotel when flying in and out of Heathrow. It's nice to be recognized by the staff as a repeat visitor.

Posted by HotelStaff
31 March 2015
Dear Jamie13_IHG, Thank you for taking the time to share your feedback about your recent stay. We are happy to read you thoroughly enjoyed your stay with us and facilities. Looking forward to welcoming you back soon, Kind Regards, Ronan Assistant Front Office Manager
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room good standard

By

27 March 2015

club

Disappointed with the room service food, poor quaitly of food, not the same standard of the hotel

Posted by HotelStaff
31 March 2015
Dear Anonymous, Thank you for taking the time to share your feedback about your recent stay. We are sorry to hear we did not meet your expectations during your stay. I have shared your feedback to the relevant department to discuss and improve. Please accept my deepest apologies. Looking forward to welcoming you back soon, Kind Regards, Ronan Assistant Front Office Manager
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