Crowne Plaza London - Kensington

Hotel Front Desk: 44-871-9429022

Hotel Fax: 44-20-73412592

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London Heathrow (LHR)

- Distance from hotel: 14.91 MI/ 24 KM West l

- Take M4 East A4 becomes Cromwell Road. We are opposite Waitrose. Car parking can be sought at the Holiday Inn Kensington Forum which is a 2 minute walk from the hotel.

London Gatwick (LGW)

- Distance from hotel: 21.75 MI/ 35 KM South l

- Take M23 and connect to M4 East towards Central London and join onto A4 towards Central London. A4 becomes Cromwell Road. We are across the road from Waitrose. Car parking can be sought at the Holiday Inn London Kensington Forum. A 2 minute walk.

Victoria Station

Gloucester Road

- Distance from hotel: 0.06 MI/ 0.1 KM

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Hotel Highlights

Upgrade to a Club room or lavish Suite at Crowne Plaza London-Kensington and enjoy exclusive entry to our Club Lounge. You can meet colleagues informally here, or invite up to 120 people to banquets or events in our 5 sleek meeting rooms, flanked by comfortable breakout spaces.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 627 reviews
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Ratings Breakdown


  • 5 Stars
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  • 2 Stars
  • 1 Stars

Stay was fine


December 17, 2014


No problems, usual quality of stay, bar was good as usual for dining alone with a drink and watching tv

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Good location for the museums.


December 16, 2014

Breakfast: juices should be labeled to let guests know what they are.
Bathroom: magnifying round mirror is useless as you need to be 2 meters tall to reach it!

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Gute Lage, Gutes Hotel, Sehr gutes Personal


December 16, 2014

Wir waren rundum zufrieden.

Insbesondere der Service (angefangen beim Check-In, weiter beim Restaurant und Hotelbar und insesondere die Reinigung der Zimmer waren ausgezeichnet).

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Good location, better service standard expected


December 16, 2014


as a Platinum IHG member, staying for over 3 weeks at the hotel for a business trip, I pretty underwhelmed by the service.

I wasnt offered any upgrade and had to ask. My upgrade was then only from a double to a king.

The staff I had interaction with were professional. However, over the 3 weeks of staying at the hotel, I can count on one hand the number of times someone in the lobby acknowledged me entering the hotel.

For a 4.5 star hotel, i expected more luxury and better service.

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