Crowne Plaza London - Kensington

Hotel Front Desk: 44-871-9429022

Hotel Fax: 44-20-73412592

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London Heathrow (LHR)

- Distance from hotel: 14.91 MI/ 24 KM West l

- Take M4 East A4 becomes Cromwell Road. We are opposite Waitrose. Car parking can be sought at the Holiday Inn Kensington Forum which is a 2 minute walk from the hotel.

London Gatwick (LGW)

- Distance from hotel: 21.75 MI/ 35 KM South l

- Take M23 and connect to M4 East towards Central London and join onto A4 towards Central London. A4 becomes Cromwell Road. We are across the road from Waitrose. Car parking can be sought at the Holiday Inn London Kensington Forum. A 2 minute walk.

Victoria Station

Gloucester Road

- Distance from hotel: 0.06 MI/ 0.1 KM

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Hotel Highlights

Upgrade to a Club room or lavish Suite at Crowne Plaza London-Kensington and enjoy exclusive entry to our Club Lounge. You can meet colleagues informally here, or invite up to 120 people to banquets or events in our 5 sleek meeting rooms, flanked by comfortable breakout spaces.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 522 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable and Quiet Room


August 29, 2014


Comfortable hotel. Garden room was quiet. Hotel undergoing renovations so may have been noisy at the front.
Very friendly staff, although the check-out process was painful (4 sheets were printed off and was going to be charged twice for the bar bill which I had just settled).
Small detail but no conditioner in bathroom which would have been expected in this class of hotel.

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Comfortable bed and great breakfast


August 28, 2014


We stayed in a family room at the hotel and we all had a great nights sleep. The hotel lobby and bar area was very pleasant and staff friendly. It was lovely to have such a large garden too for the children to run around. Breakfast in the morning was delicious, the best we've ever had!

We were however disappointed with our evening meal. We had not realised that our only choice would be an Asian menu and to be honest we would have much preferred to have had access to the food on the bar menu.

All in all though, a great stay, great location and proximity to tube station. We would love to stay again (but would not go for the inclusive dinner package).

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A short break


August 25, 2014


Stayed as a family of 4 in a family room. The hotel and room were very good and available upon arrival. We had no issues or complaints. The included breakfast was excellent. The location was great for bus tour, tube and the museums.

Posted byHotelStaff
August 28, 2014
Dear Robin43, Thank you very much for choosing Crowne Plaza London Kensington as your destination in London. We are glad that your stay was excellent. We are looking forward to welcome you back in our hotel. Best Regards Joanna Witkowska-Isker Front Office Manager
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Great Location


August 25, 2014


Good location for Underground, museums. Rooms are a bit run down and the corner rooms very dark. Great reception staff.

Posted byHotelStaff
August 27, 2014
Dear Frequent bus traveler, Thank you very much for your feedback in our website. I'm really sorry that your stay was not that successful and the room was not up to standard. Some of our rooms unfortunately are corner rooms and will be smaller that the rooms located in the middle of corridor. The redecoration of our bedrooms will start in January 2015 and will be completed until May 2015. I would like to you to welcome you back in our property after the redecoration, please contact me directly if you wish to make any future reservations. Best Regards Joanna Witkowska-Isker Front Office Manager
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