Crowne Plaza London - Kensington

Hotel Front Desk: 44-871-9429022

Hotel Fax: 44-20-73412592

Hotel Email: lonke.reservations@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
London Heathrow (LHR)

- Distance from hotel: 14.91 MI/ 24 KM West l

- Take M4 East A4 becomes Cromwell Road. We are opposite Waitrose. Car parking can be sought at the Holiday Inn Kensington Forum which is a 2 minute walk from the hotel.

London Gatwick (LGW)

- Distance from hotel: 21.75 MI/ 35 KM South l

- Take M23 and connect to M4 East towards Central London and join onto A4 towards Central London. A4 becomes Cromwell Road. We are across the road from Waitrose. Car parking can be sought at the Holiday Inn London Kensington Forum. A 2 minute walk.

Train
Victoria Station
Subway

Gloucester Road

- Distance from hotel: 0.06 MI/ 0.1 KM

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Hotel Highlights

Upgrade to a Club room or lavish Suite at Crowne Plaza London-Kensington and enjoy exclusive entry to our Club Lounge. You can meet colleagues informally here, or invite up to 120 people to banquets or events in our 5 sleek meeting rooms, flanked by comfortable breakout spaces.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 527 reviews
95%
Recommend This Property
Read All Reviews

Ratings Breakdown

527reviews

  • 5 Stars
    350
  • 4 Stars
    138
  • 3 Stars
    22
  • 2 Stars
    11
  • 1 Stars
    6

Renovation

By

01. September 2014

I arrived from out of country and into room over bank holiday weekend. I didn't notice outside my windows first day as curtains were closed so I could nap/switch my body clock around

I opened curtains on that Monday and showered and came back in room. Imagine my surprise when I saw workers right outside my window! Was Bank Holiday and no one warned me when I checked in.

I needed to get a LOT of work done from the room that day and had to keep curtains closed - not good for a tired traveler heading into 3 countries in 5 days let alone female traveling alone being startled by men outside my room

Posted byMR GUINNESS
09. September 2014
How can you complain about the room when you did not mention your needs when you checked in?
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great overall

By

01. September 2014

First of all, this was much better than what I had been told was the quality and value of London hotels. The room was as good as what you would expect of a comparable hotel in the US. King bedroom was real nice size with a good bathroom. Very comfortable though I wish the pillows were larger though they compensated for it with the quantity of pillows provided. Internet service was free and worked fine. The staff was friendly, helpful and competent. There was 1 mess up with a reservation made by the concierge but they took care of it without a problem. Right across from subway stop, which was a good starting point for travelling around London. Hotel also within walking distance of good restaurants.

Posted byHotelStaff
09. September 2014
Dear Lisa&Jeff, Thank you very much for choosing Crowne Plaza London Kensington as your London destination and for great feedback about our hotel and service. The hotel is located in heart of Kensington area with easy access to local transportation ( buses, underground) and with walking distance to V&A Museum, National History Museum, Harrods, Kensington Garden and Kensington Palace. We are glad that your stay was enjoyable and we are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker Front Office Manager
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Convenient location

By

01. September 2014

club

Loved the location right near Gloucester Road Tube station. Lobby area and outdoor garden very nice. Room a bit small.

Fitness center small but nice.

Front desk and concierge staff not very knowledgeable about local sites/attracations.

Posted byHotelStaff
09. September 2014
Dear AVW123, Thank you very much for choosing Crowne Plaza London Kensington as your London destination. We are happy that you enjoyed your stay with us and loved our private garden area. Rooms in our hotel are different sizes, depends of the location in the property as its Victorian style building. I'm really sorry that you didn't get enough information from our front line staff regarding local attractions/ sites, the comments will be pass to managements are their teams members. We are looking forward to welcome you back in our hotel. Kind Regards Joanna Witkowska-Isker Front Office Manager
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Great hotel, great staff and great location

By

30. August 2014

Located a few steps from Gloucester Rd tube and easy access to central London in a few minutes. Hotel very clean and tidy and staff very good.

Lovely garden and seating area for an evening drink.

Posted byJoanna
02. September 2014
Dear nedm, Thank you very much for choosing Crowne Plaza London Kensington. We are glad that your stay was great and you enjoyed our lovely, private garden. We are looking forward to welcome you back in our hotel. Kind Regards Joanna Witkowska-Isker Front Office Manager
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