Rated 4.0 out of 5.0 by Kryzys Good hotel
Liked this hotel - Staff very friendly, food - good, room - comfy.
Very slow Wi-fi (or you have to pay) is the biggest disadvantage
May 15, 2013
Rated 5.0 out of 5.0 by JulieDut High quality at a very reasonable price
Very good waterside room with top quality facilities and helpful, friendly staff. I cannot fault the hotel and would certainly stay again if returning to Docklands area.
May 10, 2013
Rated 3.0 out of 5.0 by lou1978 ok if you dont eat!
i stayed for a long weekend for my birthday weekend and my partner running the marathon.
the hotel wasnt busy, ad i used the leisure facitlities, which were as expected from a hotel.
the room key regularly stopped working, which resulted in several trips up and down in the lift to sort out, which isnt what you want when you have just come in from a long day out! (this happened each time we went out)
the resteraunt was so slow! the night before the marathon, and as such an important meal for my partner., we waited 3 hours for food from presenting to resteraunt staff. at no point were we told there would be such a long wait, if we were we would have ate elsewhere.
there were three tables occupied in the resteraunt so still dont understand why there wass such a delay. staff stried there best to placate us and chat while we were waiting, but still totally unacceptable and will not use for marathon next year
May 3, 2013
Rated 4.0 out of 5.0 by Sue2908 Helpful despite being busy
We stayed the weekend of the London Marathon with my teenage daughter. On arrival the check in was busy but the staff were pleasant and polite. The room was comfortable and clean. Breakfast was good and again the staff were polite and helpful. Car park on site and we were able to leave the car on site even though we had checked out. All in all a pleasant stay and would definitely stay again and recommend.
The leisure pool was a welcome relief after a day in the capital and despite the hotel being busy was almost empty
April 28, 2013
Rated 4.0 out of 5.0 by ladyG room nice and quiet
everything was nice and lovely, enjoyed the whole weekend and everything worked out prefect no problem.
April 26, 2013
Rated 5.0 out of 5.0 by Smart1 Friendly and helpful staff.
Great hotel in a super location. The service is outstanding and the staff friendly and helpful.
April 20, 2013
Rated 5.0 out of 5.0 by RogerL I like this place!
Stay here about once a fortnight as it is close to Canary Wharf - there is a Shuttle service both in the morning and evenings which cuts down on taxi fares.
Rooms are clean, bathrooms are good and breakfast has both a good choice and good quality on offer.
One thing to note is the staff are about the best hotel team I have come across - very friendly and very approachable - well done to the Management Team!
April 17, 2013
Rated 4.0 out of 5.0 by doraeyee Very good value and great view
This is the second time I visited this hotel. We had an upgrade with a much bigger room and a great view of the river and the O2.
The location is great only if there isn't any engineering work as both times I went there, I had to either walk from another underground station or interchange via bus. However, the cable car is just located outside the hotel and it is worth having a try!
The politeness of the staff varied from staff to staff. And I have found some hair in the middle of the bath. Luckily there is a separate shower and therefore I didn't use the bath.
April 8, 2013