Crowne Plaza London Docklands

Hotel Front Desk: 44-20-70552000

Hotel Fax: 44-20-70552001

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 2.2 MI/ 3.54 KM East l

- When exiting the airport, turn right, at the end of the road right again. Leave the roundabout at the 1st exit, at the next roundabout also take the 1st exit. Follow signs to Excel West. The hotel is on the left hand side.

London Heathrow Terminal 1 (LHR)

- Distance from hotel: 35 MI/ 56.33 KM West l

- Follow signs to M4, central London. Continue onto the A4. Cross central London via Victoria Embankment A3211 and follow signs to Docklands, City Airport, Excel West. The hotel is on your left hand side.

London Gatwick (LGW)

- Distance from hotel: 40 MI/ 64.37 KM South West l

- Follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

Royal Victoria Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Take the A112 towards Newham, take a right onto the A1011 towards ExCel, follow road and follow signs for ExCel West, the hotel is on the left hand side just before the ExCel Centre.


Royal Victoria (Docklands Light Rail/DLR)

- Distance from hotel: 0.1 MI/ 0.16 KM South

- Leave Royal Victoria DLR station to the south side and walk towards the newly built residential flats. Follow the foot path in between the two building. When you come to the water front, turn left. The hotel is on your left hand side.

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- Car Parking Available

- Self-Parking Fee: 16.00 GBP

- The hotel has ample outdoor parking on site. non-residents £32, hotel residents £16 for 24 hrs.

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Hotel Highlights

Our dedicated Crowne Meetings Director takes care of the details when you invite up to 250 people to banquets or conferences in our 8 comfortable meeting rooms. Choose Crowne Plaza London Docklands as your backdrop for business success close to Canary Wharf, the ExCeL Centre and Emirates Airline Cable Car.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 468 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Tolles Hotel in 5 Minuten zu Fuss zur Messe eXcel


January 25, 2015

Dieses Hotel liegt in unmittelbarer Nähe zum Messegelände eXcel und ich war aus diesem Grund in diesem Crown Plaza.
Die Mitarbeiter sind extrem freundlich und zuvorkommend. Als Gold Member wurde ich in ein Junior Suite upgegraded. Die Zimmer sind ausreichend Groß, man hat angenehme Sitzmöbel, eine Couch und einen Sessel. Das ist etwas was in den meisten Hotels nicht zu finden ist. Liegt aber sicher auch an dem Zimmerupgrade.
Einzig der Frühstücksraum ist nicht sehr ansprechend. Ebenso die Qualität der Produkte und Auswahl ist nicht 4 Sterne. Deswegen ein Abzug von der Maximalberwertung.

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Crowne Plaza - Docklands


January 25, 2015

Great views, excellent service from staff, could not fault hotel.

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Comfortable and clean


January 24, 2015

Stayed here overnight whilst visiting theatre in London. Very clean and comfortable room. Breakfast was excellent with plenty of choice available. Would have liked to visit the spa but ran out of time.

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A Great Place To Stay


January 20, 2015


This is my favourite hotel in London. The recently refurbished rooms are excellent and spacious, the bar and restaurant are very pleasant and the service is great. However what puts this hotel above the others I've stayed at is the quality of the staff and their total commitment to customer service. They always make me feel extremely welcome. No matter how unusual your request they will make every attempt to see that it happens and in my experience have always succeeded. My thanks to all of the staff for making my stay before Christmas so amazing and unforgettable and my particular thanks to the member of the night staff who during my first visit this year went the extra mile, going out of his way to get me a bottle of wine during the early hours of the morning. This is a great hotel totally committed to customer service. I can't recommend it highly enough.

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