Crowne Plaza London Docklands

Hotel Front Desk: 44-20-70552000

Hotel Fax: 44-20-70552001

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 2.2 MI/ 3.54 KM East l

- When exiting the airport, turn right, at the end of the road right again. Leave the roundabout at the 1st exit, at the next roundabout also take the 1st exit. Follow signs to Excel West. The hotel is on the left hand side.

London Heathrow Terminal 1 (LHR)

- Distance from hotel: 35 MI/ 56.33 KM West l

- Follow signs to M4, central London. Continue onto the A4. Cross central London via Victoria Embankment A3211 and follow signs to Docklands, City Airport, Excel West. The hotel is on your left hand side.

London Gatwick (LGW)

- Distance from hotel: 40 MI/ 64.37 KM South West l

- Follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

Royal Victoria Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Take the A112 towards Newham, take a right onto the A1011 towards ExCel, follow road and follow signs for ExCel West, the hotel is on the left hand side just before the ExCel Centre.


Royal Victoria (Docklands Light Rail/DLR)

- Distance from hotel: 0.1 MI/ 0.16 KM South

- Leave Royal Victoria DLR station to the south side and walk towards the newly built residential flats. Follow the foot path in between the two building. When you come to the water front, turn left. The hotel is on your left hand side.

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- Car Parking Available

- Self-Parking Fee: 16.00 GBP

- The hotel has ample outdoor parking on site. non-residents £32, hotel residents £16 for 24 hrs.

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Hotel Highlights

Our dedicated Crowne Meetings Director takes care of the details when you invite up to 250 people to banquets or conferences in our 8 comfortable meeting rooms. Choose Crowne Plaza London Docklands as your backdrop for business success close to Canary Wharf, the ExCeL Centre and Emirates Airline Cable Car.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 376 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Excellent Service


October 21, 2014


It has been a while since I stayed at the Crowne Plaza and whilst I've been away they have embarked upon an upgrade to all of the bedrooms. The new look is excellent. At the same time the staff remain committed to looking after their customers, the service is excellent and all of the staff are very friendly, cheerful and helpful. An extremely enjoyable stay in a very comfortable and well equipped hotel.

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9 oct 2014


October 20, 2014

great stay, mini bar should of been stocked as i fancied a gin after a hard day at work, if its a twin please put in 2 robes, overall very nice hotel and will be returning

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Clean, comfortable, reasonably priced, good staff hotel


October 18, 2014


Very satisfied with my short stay. I found all staff pleasant and helpful. The room I had was comfortable, clean and of a good size, given the price paid.

If I have cause to come back to this area, I will stay here again.

The only issue was with the on-line booking not making it clear, which double rooms had a "river view". It seemed only clear in relation to the "suites", although it was claimed that some double rooms did have a river view.

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wonderful room and amazing hotel!


October 17, 2014


Me and my daughter arrived on a Sunday night ,it was only a few minutes walk from the station. We were met by a lovely receptionist who upgraded us to a bigger room for no extra charge. The room was stunning. Very spacious with desk, sofa , kingsize bed, an extra comfy chair, great tea and coffee making facilities (lots of choice and extra milk ) A good sized bathroom with separate shower . The interior was very modern with a large wall to wall window looking out over the docks. You could see the O2 and the Emirates cable cars. We stayed for 2 nights and slept peacefully both nights, as we were even provided with aromatherapy sprays and oils to put on our pillows. I thought this was a really nice touch. We would definitely stay again.

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