Crowne Plaza London Docklands

Hotel Front Desk: 44-20-70552000

Hotel Fax: 44-20-70552001

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 2.2 MI/ 3.54 KM East l

- When exiting the airport, turn right, at the end of the road right again. Leave the roundabout at the 1st exit, at the next roundabout also take the 1st exit. Follow signs to Excel West. The hotel is on the left hand side.

London Heathrow Terminal 1 (LHR)

- Distance from hotel: 35 MI/ 56.33 KM West l

- Follow signs to M4, central London. Continue onto the A4. Cross central London via Victoria Embankment A3211 and follow signs to Docklands, City Airport, Excel West. The hotel is on your left hand side.

London Gatwick (LGW)

- Distance from hotel: 40 MI/ 64.37 KM South West l

- Follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

Royal Victoria Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Take the A112 towards Newham, take a right onto the A1011 towards ExCel, follow road and follow signs for ExCel West, the hotel is on the left hand side just before the ExCel Centre.


Royal Victoria (Docklands Light Rail/DLR)

- Distance from hotel: 0.1 MI/ 0.16 KM South

- Leave Royal Victoria DLR station to the south side and walk towards the newly built residential flats. Follow the foot path in between the two building. When you come to the water front, turn left. The hotel is on your left hand side.

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- Car Parking Available

- Self-Parking Fee: 16.00 GBP

- The hotel has ample outdoor parking on site. non-residents £32, hotel residents £16 for 24 hrs.

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Hotel Highlights

Our dedicated Crowne Meetings Director takes care of the details when you invite up to 250 people to banquets or conferences in our 8 comfortable meeting rooms. Choose Crowne Plaza London Docklands as your backdrop for business success close to Canary Wharf, the ExCeL Centre and Emirates Airline Cable Car.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 553 reviews
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Ratings Breakdown


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  • 1 Stars

Great hotel/location


05. Mai 2015

Very nice hotel, good facilities and staff very friendly and helpful. Great location for the East End activities and venues.

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Friendly Staff


05. Mai 2015


We had a warm welcome by the staff.
The hotel was clean and comfortable.
The staff were helpful and the location was excellent.
We had an enjoyable stay and would stay here again.

Many thanks!

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crowne plaza docks


04. Mai 2015


what a great hotel....excellence in all departments! look forward to coming back.

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Excellent stay


30. April 2015


Thank you to the staff of Docklands Crown Plaza for the absolutely perfect stay that we enjoyed on Saturday 25th April. My son took part in the London Marathon on Sunday and the staff were fantastic and made us feel very welcome and provided everything to make the build up to the marathon easy i.e. special evening meal suitable for the athletes, early breakfast, information to make travelling across to Greenwich simple. I don't believe we have stayed at Crown Plaza hotels previously but we have no doubt that we will stay with them again. Every member of staff that we had dealings with were kind, polite and helpful. Great stay everything was excellent.

Posted by HotelStaff
03. Mai 2015
Dear LesleyG66, It is lovely to learn that we helped in our small way in making sure your son's marathon experience was a great one. I am glad you felt our little additions in regards to the special evening meal prior to the Sunday, early breakfast on Sunday and travelling information were especially helpful. Even more importantly you would consider to stay again with us. Thank you so much for your positive feedback and I look forward to welcoming you back very soon. Regards, Mari Irazusta Assistant Front Office Manager
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