Crowne Plaza London Docklands

Hotel Front Desk: 44-20-70552000

Hotel Fax: 44-20-70552001

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 2.2 MI/ 3.54 KM East l

- When exiting the airport, turn right, at the end of the road right again. Leave the roundabout at the 1st exit, at the next roundabout also take the 1st exit. Follow signs to Excel West. The hotel is on the left hand side.

London Heathrow Terminal 1 (LHR)

- Distance from hotel: 35 MI/ 56.33 KM West l

- Follow signs to M4, central London. Continue onto the A4. Cross central London via Victoria Embankment A3211 and follow signs to Docklands, City Airport, Excel West. The hotel is on your left hand side.

London Gatwick (LGW)

- Distance from hotel: 40 MI/ 64.37 KM South West l

- Follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

Royal Victoria Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Take the A112 towards Newham, take a right onto the A1011 towards ExCel, follow road and follow signs for ExCel West, the hotel is on the left hand side just before the ExCel Centre.


Royal Victoria (Docklands Light Rail/DLR)

- Distance from hotel: 0.1 MI/ 0.16 KM South

- Leave Royal Victoria DLR station to the south side and walk towards the newly built residential flats. Follow the foot path in between the two building. When you come to the water front, turn left. The hotel is on your left hand side.

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- Car Parking Available

- Self-Parking Fee: 16.00 GBP

- The hotel has ample outdoor parking on site. non-residents £32, hotel residents £16 for 24 hrs.

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Hotel Highlights

Our dedicated Crowne Meetings Director takes care of the details when you invite up to 250 people to banquets or conferences in our 8 comfortable meeting rooms. Choose Crowne Plaza London Docklands as your backdrop for business success close to Canary Wharf, the ExCeL Centre and Emirates Airline Cable Car.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 471 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Boat show


January 30, 2015

Nice comfortable clean hotel good food and services, very close to the Excel

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excellent hotel in quiet area of the city


January 29, 2015

I use this hotel regularly when I'm working in East London. Its only a short train journey from the hustle and bustle, but is in a quiet location. Staff are always very welcoming and nothing is too much fact I'm back with my wife in a couple of weeks!

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Good clean modern rooms


January 29, 2015


Good clean modern rooms, comfortable bed, nice and quiet. Good pool and spa. Friendly and helpful reception staff, only thing that spoiled stay was the grumpy unhelpful bar staff and having to put up with two screens of football when trying to have a quiet drink before going to O2 to watch a show.

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Tolles Hotel in 5 Minuten zu Fuss zur Messe eXcel


January 25, 2015

Dieses Hotel liegt in unmittelbarer Nähe zum Messegelände eXcel und ich war aus diesem Grund in diesem Crown Plaza.
Die Mitarbeiter sind extrem freundlich und zuvorkommend. Als Gold Member wurde ich in ein Junior Suite upgegraded. Die Zimmer sind ausreichend Groß, man hat angenehme Sitzmöbel, eine Couch und einen Sessel. Das ist etwas was in den meisten Hotels nicht zu finden ist. Liegt aber sicher auch an dem Zimmerupgrade.
Einzig der Frühstücksraum ist nicht sehr ansprechend. Ebenso die Qualität der Produkte und Auswahl ist nicht 4 Sterne. Deswegen ein Abzug von der Maximalberwertung.

Posted byHotelStaff
January 29, 2015
Dear Messebesucher, I would like to thank you for taking the time to write a review to us regarding your recent stay at Crowne Plaza London Docklands. I am thrilled to see that you enjoyed your stay with us and that you were pleased with every thing our hotel has to offer. I am sorry that you did not find our breakfast entirely to your liking and I will pass on your comments to the relevant Managers. Thank you again for all your comments, from the cleanliness of the rooms to our IHG club member recognition, I will definitely inform the team as they will be happy to hear that their hard work is being recognisded. I look forward to welcoming you back to Crowne Plaza London Docklands. Yours sincerely Terrence Faruk Guest Services Manager
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