Rated 4.1 out of 5 by 165
Rated 5.0 out of 5.0 by dimplesk Overall Experience
I enjoyed the comfort and room service. Staff and Services were always welcoming and helpful, always greeting you throughout the day which made me feel special. Mahalo for an excellent stay and service.
May 16, 2013
Rated 3.0 out of 5.0 by nodo experience for 3 star hotel
-lacking kindness in the care at front desk
-only gave us breakfast for two people although the reservation was for four
-no tourist information
-the same breakfast buffet in 6 days
-wi-fi and parking paid
-uncomfortable bathroom door system
-no safety box
-few amenities for family
-not recommended for family tourism
May 15, 2013
Rated 5.0 out of 5.0 by VicJill13 Convenient to stay after long flight
The reason for choosing the hotel was it's proximity to the car hire pick up and we were more than satisfied with that. The check in process was speedy which was much appreciated after the long journey from the UK. We enjoyed a lovely meal in the restaurant in the evening although we weren't quite as impressed with the buffet breakfast - it might have been better to go for the a la carte breakfast options. The hotel was relatively quiet given its distance from the runways - although we could hear the planes we were able to get the good nights sleep we needed and did set off on our trip refreshed. The hotel was good value for money overall. Valet parking a bit on the expensive side but very efficient and helpful.
May 15, 2013
Rated 5.0 out of 5.0 by Travel247 Great as always
Hotel is wonderful & extremely close to LAX for ease of travel. Lovely hotel with upgraded rooms - I had a very nice stay.
May 14, 2013
Rated 5.0 out of 5.0 by Larry80 Always a great stay
I visit this hotel frequently due to business travel. Their service is always commendable. The food is very good whether from the restaurant or pizza from the brick oven. The live entertainment on Thursday nights is very relaxing and enjoyable as well.
The service in the priority club that Toni provides surpasses any of the Crowne Plaza Hotels I've stayed in. The concierges are always available with good information and directions for city sites, shopping, entertainment or restaurants.
May 14, 2013
Rated 3.0 out of 5.0 by Gaby73 Comfortable nice room. Rude employees
The room was great. We had an awful experience with the airport shuttle and driver. I called the hotel as soon as our plane landed. The receptionist said that the shuttles went to the airport every 15 minutes but that because of traffic it would probably take about 20 to 25 minutes. We Waited 50 minutes for the shuttle to arrive. We called 2 more times while the shuttles for all the other hotels came and went 3 to 4 times. There was no traffic. By this time it was 1:00AM Finally we went to get a cab. The. The shuttle showed up. As we got on with other upset guests one of them asked the Driver why she had to wait for an hour, he turned away without saying a word back to her. Rude and defiant! When we got to the hotel after we were checked in we saw the driver chatting away with the bell boy in stead of driving back to the airport to pick up more guests.
May 12, 2013
Rated 5.0 out of 5.0 by Adventure2013 Great Experience and good service
I stayed before at crowne plaza in Dorendo Beach. This time Check in was smooth. Picked up from airport with the hotel shuttle which is an added value. Room was very clean. Requested extra toiletries and got them immediately. Staff were very polite and accommodating. My be adding a fridge to room is really a great idea. Got my wake up call on time. I would like to recognize the Front Desk team and guest services (Adel).
May 10, 2013
Rated 5.0 out of 5.0 by Norcaltattoo Park and fly package
Great room..made it very easy to get a good night sleep before our flight and then get to the airport easily in the morning. Also, took advantage of parking there! No problems at all. Got to and from LAX with ease.
May 10, 2013