Rated 4.0 out of 5 by 178
Rated 5.0 out of 5.0 by AngusDad1 Excellent Accommodations
This is a very nice hotel with a very helpful staff. I would highly recommend this hotel for any stay in the Louisville area.
November 29, 2013
Rated 3.0 out of 5.0 by bee199 A tad outdated
Hotel was a tad outdated for the cost. Sleep was average - bed average but little pillows. Had to call room service for extra towels- they arrived promptly. Our toilet ran the entire time we stayed we heard a trickle out of the bathroom constantly so we just shut the door on the bathroom. The restaurant attached was way overpriced but the food was OK. I think for what the cost of the rooms are one could find a suitable hotel in the same area for less money and perhaps more updated than this one.
November 27, 2013
Rated 5.0 out of 5.0 by Runnerman3 Great service and very convenient to Louisville airport
When we left Texas on Sunday morning, we expected to travel to Chicago for a meeting, but due to severe weather, our flight was diverted to Louisville. Upon arrival at the airport, we booked four rooms for our group at the Crown Plaza Hotel, primarily due to its proximity to the airport. Even arriving around 10 p.m., the staff was very gracious and kept the restaurant going for us, and others, who were spending the night there. Room was very large, clean, quiet, and comfortable. Since we had to be stranded in Louisville for a night, I'm very happy we got to spend it at the Crown Plaza!
November 21, 2013
Rated 2.0 out of 5.0 by joysiiie New carpeting
I went through two rooms: the odor in the first was unbearable and the table lamp didn't work. I asked to change, which they happily accommodated. The odor in the second room was less bad, the bed was comfortable, and I slept well enough. But when I went to call room service the following morning to get breakfast before my telecon, the phones didn't work: they weren't plugged in, and the outlets were unusable with the wires hanging out.
I finally figured out that the odor was from new carpeting and they hadn't finished putting the rooms back together, which was confirmed by the front desk at check-out.
The check-in clerk couldn't find my IHG number, while the check-out clerk found it easily.
November 18, 2013
Rated 5.0 out of 5.0 by Bigbuddy1 Another Great Stay
As usual you have exceeded my expectations, your staff is so friendly and hospitable. My room was excellent as well as my stay. Thanks to all especially Samone
November 16, 2013
Rated 5.0 out of 5.0 by Madiosnsdad KY 2013 High School State Volleyball Tournament
We had an excellent stay. Most of the 16 schools were staying at the L'ville Crowne. But, from a service perspective, it was if I was the only one there. The front desk was very effiicent and cool and calm.
We had a twin queen bed room. LOTS of room. I really liked having the vanity outside of the bathroom too (especially if you have girls around doing makeup and stuff).
The beds felt good. Nice sitting area. The room was larger than most twin queen bed rooms that we've booked,
I didn't hear any noises around our room. It was quiet.
We had stayed at four hotels during the volleyball season including one other one in L'ville. This was my best stay of all season.
I didn't have the breakfast but had several good comments from players and parents.
When we're back in L'ville, I'll stay at the L'ville Crowne Plaza.
November 13, 2013
Rated 4.0 out of 5.0 by ck48 registration
staff couldn't find my reservation had to go back to car to get my ipad and then the lady at the desk said she didn't need it nor did she understand why the other person didn't find it originally. she was very nice and represented your facility well the First Lady did not.
November 13, 2013
Rated 5.0 out of 5.0 by Goofygirl53523 Delightful Location for Louisville
A gem of a hotel. Will definitely go there again when I am in town. Outstanding.
November 13, 2013