Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email: sales@cplouisville.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louisville International Airport (SDF)

- Distance from hotel: 0.05 MI/ 0.08 KM l

- Complimentary shuttle available

- WEST on TERMINAL DR. 0.2 mi Take the I 264 E; I 65 ramp toward DOWNTOWN. 0.6 mi Take the exit toward FAIR EXPO CTR. MAIN GATE. 0.3 mi Turn RIGHT onto FREEDOM WAY. 0.3 mi Turn LEFT onto PHILLIPS LN. 0.2 mi Turn LEFT at 830 PHILLIPS LN.

Bluegrass Airport (LEX)

- Distance from hotel: 71.6 MI/ 115.23 KM West l

- SOUTHWEST on TERMINAL DR. 0.0 mi I-71 S via EXIT 173 264 W via EXIT 5 EXIT 11

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 637 reviews
84%
Recommend This Property
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Ratings Breakdown

637reviews

  • 5 Stars
    347
  • 4 Stars
    137
  • 3 Stars
    70
  • 2 Stars
    43
  • 1 Stars
    40

Uncofortable bed

By

21 May 2015

club

Bed too high for a 5" person. Pilllows were lumpy and uncomfortable

Blankets are very heavy, used only the sheet and a decorative throw fro covers.

No reading light be bed

Posted by HotelStaff
22 May 2015
Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Your willingness to share your thoughts with us is genuinely appreciated. We truly apologize for the inconvenience and worry that this has caused you
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Comfortable bed and great service

By

21 May 2015

club

Entire hotel staff very well informed and helpful. I do feel the servers in the bar area were overwelmed due to the large convention attendance and the frustration of not being able to serve everyone rather quickly was effident, however the food, drinks and service was still Excellent.

Posted by HotelStaff
22 May 2015
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm regards John Shake, GM jshake@cplouisville.com
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The service was great for the size of our group

By

20 May 2015

club

The only problem was there needed to be a more comfortable chair in our room. The room is large and a more comfortable chair would have been nice.

Our stay was nice, everyone was pleasant and the staff hard working

If coming back to your city, I probably would stay with you.

Thank you

Posted by HotelStaff
21 May 2015
Dear WV/Junnie, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Warm Regards, John Shake, GM jshake@cplouisville.com
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Nice hotel but sercie in restaurant is always very slow

By

19 May 2015

club

I stay here frequently because of the location near the airport. The hotel fills that requirement very nicely. Everything is acceptable except the time it takes to get food in the restaurant. It is always very slow.

Posted by HotelStaff
20 May 2015
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our restaurant didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. John Shake, GM jshake@cplouisville.com
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