Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email: sales@cplouisville.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louisville International Airport (SDF)

- Distance from hotel: 0.05 MI/ 0.08 KM l

- Complimentary shuttle available

- WEST on TERMINAL DR. 0.2 mi Take the I 264 E; I 65 ramp toward DOWNTOWN. 0.6 mi Take the exit toward FAIR EXPO CTR. MAIN GATE. 0.3 mi Turn RIGHT onto FREEDOM WAY. 0.3 mi Turn LEFT onto PHILLIPS LN. 0.2 mi Turn LEFT at 830 PHILLIPS LN.

Bluegrass Airport (LEX)

- Distance from hotel: 71.6 MI/ 115.23 KM West l

- SOUTHWEST on TERMINAL DR. 0.0 mi I-71 S via EXIT 173 264 W via EXIT 5 EXIT 11

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 565 reviews
84%
Recommend This Property
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Ratings Breakdown

565reviews

  • 5 Stars
    309
  • 4 Stars
    122
  • 3 Stars
    59
  • 2 Stars
    39
  • 1 Stars
    36

Service

By

March 05, 2015

club

We arrived at 2 o'clock and there was no room but the clerk checked us in and gave us a vehicle permit and said to come back at 3.

We came back at 4 and there no rooms ready and the 2 clerks were unable to find any evidence that we had already checked in

To get us a timely place they were most helpful and gave aus a 2 room suite which was very acceptable and made up for the hassle.

Overall, another great stay

William Crosby

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Preplanning

By

March 05, 2015

club

I felt that the hotel was slow to react to the needs of the thousand guests trying to go from the hotel to the coliseum. They knew there would be many people waiting for bus transfers and often only had one driver. I would suggestyou have three drivers so one may serve as a bellman.

Eating was difficult as the staff seem to be overworked and the lack of a buffet the first night made our way in excess of an hour. Perhaps when you're fullA buffet would be better served. Wonderful stay

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Awesome Overall Experience

By

March 04, 2015

club

We spent the night of 2/21/2015 to catch a very early flight out of Louisville KY the next morning. Since the weather was so bad, Crowne Plaza offered us the "distressed traveler" package - the room was comfortable and extremely clean, the food at their restaurant the Blue Horse was excellent - probably the best filet my husband and I have ever had. The chef walked around and asked everyone how their meal was. They shuttled us to the airport next morning at 4:30am and we were able to leave our car in the lot for the entire week while we were gone at NO cost. Upon arrival back in Louisville on 2/28/15 at 1:30am, their shuttle picked us up as soon as we called for them. What a great travel experience. We will stay with CP again and again. Thank you!.

Posted by HotelStaff
March 04, 2015
Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Warm Regards, John Shake, GM jshake@cplouisville.com
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Nice, convenient lodging

By

March 03, 2015

club

Overall, hotel stay was great, but first night in dining room was not good, It was a long wait (with few customers in restaurant) and cold food. The second night our reservations weren't logged in so it was another long wait, but third night was fine.

Posted by HotelStaff
March 04, 2015
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our restaurant didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Warm Regards, John Shake, GM jshake@plouisville.com
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