Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email: sales@cplouisville.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louisville International Airport (SDF)

- Distance from hotel: 0.05 MI/ 0.08 KM l

- Complimentary shuttle available

- WEST on TERMINAL DR. 0.2 mi Take the I 264 E; I 65 ramp toward DOWNTOWN. 0.6 mi Take the exit toward FAIR EXPO CTR. MAIN GATE. 0.3 mi Turn RIGHT onto FREEDOM WAY. 0.3 mi Turn LEFT onto PHILLIPS LN. 0.2 mi Turn LEFT at 830 PHILLIPS LN.

Bluegrass Airport (LEX)

- Distance from hotel: 71.6 MI/ 115.23 KM West l

- SOUTHWEST on TERMINAL DR. 0.0 mi I-71 S via EXIT 173 264 W via EXIT 5 EXIT 11

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 612 reviews
84%
Recommend This Property
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Ratings Breakdown

612reviews

  • 5 Stars
    338
  • 4 Stars
    127
  • 3 Stars
    67
  • 2 Stars
    41
  • 1 Stars
    39

Great Stay

By

April 27, 2015

club

Great stay, and surprisingly quiet considering how large the hotel was and its proximity to the airport. Definitely will stay here again in the future.The only thing that would have made my stay better would have been if they offered a complimentary breakfast.

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Happy Customer

By

April 24, 2015

club

Great place for a conference. Room was very clean and bed was comfortable. The only suggestion I would make is for the hotel to invest in mini refrigerators in each room.

Posted by HotelStaff
April 27, 2015
I'm very happy to hear about your overall experience at our hotel. I can understand how receiving valued amenities in your rate is important. We, as a hotel, do our best to provide top tier service, satisfaction, and competitive rates for all of our guests, and hope that we can have you with us again down the road. Thank you John Shake, GM jshake@cplouisville.com
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Excellent stay

By

April 24, 2015

club

My stay was very pleasurable. The rooms and the restaurant provided outstanding service. The front desk people were helpful.

Posted by HotelStaff
April 27, 2015
Thank you for the great rating and comments regarding the Crowne Plaza Louisville, we hope that you are able to return again soon. Warm Regards, John Shake, GM Jshake@cplouisville.com
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not what I would expect for the price

By

April 24, 2015

club

When making the reservation I was signed up as a member of this without really knowing why or what this is as I was staying one night. Then I was promised a confirmation email of the reservation- which I still never Got. MJ was great at confirming my reservation - however upon arrival I got keys to a room already in use!
There was a hole in the carpet in our room - very surprised at that.
Security Staff was great in handling the fire alarm incident with all of the guests- especially since most were in wheel chairs.
However, when spending almost $50 on breakfast - I was rather put off by room service staff asking me to put our tray outside the room before we left.

Posted by HotelStaff
April 27, 2015
Thank you for your positive comments! I apologize for the inconveniences that you experienced during your stay and will use your comments in our training of our team=. We do hope that you will return again! Sincerely, John Shake, GM jshake@cplouisville.com
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