Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email: sales@cplouisville.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louisville International Airport (SDF)

- Distance from hotel: 0.05 MI/ 0.08 KM l

- Complimentary shuttle available

- WEST on TERMINAL DR. 0.2 mi Take the I 264 E; I 65 ramp toward DOWNTOWN. 0.6 mi Take the exit toward FAIR EXPO CTR. MAIN GATE. 0.3 mi Turn RIGHT onto FREEDOM WAY. 0.3 mi Turn LEFT onto PHILLIPS LN. 0.2 mi Turn LEFT at 830 PHILLIPS LN.

Bluegrass Airport (LEX)

- Distance from hotel: 71.6 MI/ 115.23 KM West l

- SOUTHWEST on TERMINAL DR. 0.0 mi I-71 S via EXIT 173 264 W via EXIT 5 EXIT 11

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

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Hotel Highlights

Crowne Plaza boasts the best event space Louisville, KY has to offer. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, holding business conferences, wedding receptions, and social events has never been easier! Our Certified Meetings Planner will ensure that your function runs smoothly from start to finish.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 620 reviews
84%
Recommend This Property
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Ratings Breakdown

620reviews

  • 5 Stars
    338
  • 4 Stars
    133
  • 3 Stars
    68
  • 2 Stars
    41
  • 1 Stars
    40

Howell

By

mai 04, 2015

Nice clean hotel, courteous staff. Secure and safe area but not a lot of restaurants near. Convenient to the airport, free shuttle service.

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Comfortable bed.

By

mai 02, 2015

club

Room was clean and the bed and pillows were comfortable. There was a large group of teens in the hotel and they spent a lot of time in the hallways and were very loud. The door to the hallway has no noise deadening ability so it was like the teens were right in the room with me. The hotel is quite large and it would have been easy to put this loud group on one floor and one wing isolating the noise from the business travelers that need their sleep.

Posted by HotelStaff
mai 04, 2015
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that there were noise issues during your stay. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Sincerely, John Shake, GM jshake@cplousiville.com
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Stayed for 4 nights - not as good as I thought

By

avril 30, 2015

Smelly lobby and elevators. Nice restaurant food. No free coffee in lobby. No free breakfast. Nice rooms and beds. AC does not cool fast enough in some rooms. Many rooms open on the one side direct into the halls where they have conventions etc. and that can be a nightmare if you run into one.

Posted by HotelStaff
mai 03, 2015
I hope this notes finds you well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. Sincerely, John Shake, GM jshake@cplousiville.com
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Clean & Shiny with a Fabulous Staff!

By

avril 30, 2015

club

Although we stayed in Louisville during a very busy weekend and the hotel was booked to capacity, we were disappointed that we were not able to enjoy the pool because it was not big enough to support so many guests. With so many hotels offering complimentary breakfast for travelers, we were disappointed that a continental breakfast was not served.

Posted by HotelStaff
mai 03, 2015
I'm very sorry to hear about your overall experience at our hotel. I can understand how receiving valued amenities in your rate is important. We, as a hotel, do our best to provide top tier service, satisfaction, and competitive rates for all of our guests, and hope that we can have you with us again down the road Sincerely, John Shake, GM jshake@cplouisville.com
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