Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email: sales@cplouisville.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louisville International Airport (SDF)

- Distance from hotel: 0.05 MI/ 0.08 KM l

- Complimentary shuttle available

- WEST on TERMINAL DR. 0.2 mi Take the I 264 E; I 65 ramp toward DOWNTOWN. 0.6 mi Take the exit toward FAIR EXPO CTR. MAIN GATE. 0.3 mi Turn RIGHT onto FREEDOM WAY. 0.3 mi Turn LEFT onto PHILLIPS LN. 0.2 mi Turn LEFT at 830 PHILLIPS LN.

Bluegrass Airport (LEX)

- Distance from hotel: 71.6 MI/ 115.23 KM West l

- SOUTHWEST on TERMINAL DR. 0.0 mi I-71 S via EXIT 173 264 W via EXIT 5 EXIT 11

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

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Hotel Highlights

Crowne Plaza boasts the best event space Louisville, KY has to offer. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, holding business conferences, wedding receptions, and social events has never been easier! Our Certified Meetings Planner will ensure that your function runs smoothly from start to finish.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 610 reviews
84%
Recommend This Property
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Ratings Breakdown

610reviews

  • 5 Stars
    336
  • 4 Stars
    127
  • 3 Stars
    67
  • 2 Stars
    41
  • 1 Stars
    39

Excellent stay

By

24 April 2015

club

My stay was very pleasurable. The rooms and the restaurant provided outstanding service. The front desk people were helpful.

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not what I would expect for the price

By

24 April 2015

club

When making the reservation I was signed up as a member of this without really knowing why or what this is as I was staying one night. Then I was promised a confirmation email of the reservation- which I still never Got. MJ was great at confirming my reservation - however upon arrival I got keys to a room already in use!
There was a hole in the carpet in our room - very surprised at that.
Security Staff was great in handling the fire alarm incident with all of the guests- especially since most were in wheel chairs.
However, when spending almost $50 on breakfast - I was rather put off by room service staff asking me to put our tray outside the room before we left.

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Comfortable stay at Crowne Plaza

By

23 April 2015

club

Thanks Crowne Plaza for making me feel welcome and comfortable during my stay. Comforts included:
1) GREAT mattress helped me sleep very deeply
2) Donna at the front desk was extremely helpful and very thorough in her job.
3) Janet in the restaurant is a GREAT server--very efficient and personable. She made sure my order was correct, and that it was served in a timely manner.
4) The food in the restaurant was a bit too pricey, but of good quality and taste.
5)) The gym was never crowded and has a good variety of machines.

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Fire alarm & front staff

By

23 April 2015

Overall my experience was very good. The front desk staff greeted me and were somewhat rude, and unhelpful.

An alarm went off for over 30 minutes. At the time I was staying there the hotel had several disabled Customers. Closing off the elevator and not providing an alternative for these disabled individuals was concerning. I do not feel like they were very well prepared for a fire alarm, and should it have been real there would've been a very big problem with taking care of these disabled.

My overall experience, food room, cleanliness was good.

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