Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email: sales@cplouisville.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Louisville International Airport (SDF)

- Distance from hotel: 0.05 MI/ 0.08 KM l

- WEST on TERMINAL DR. 0.2 mi Take the I 264 E; I 65 ramp toward DOWNTOWN. 0.6 mi Take the exit toward FAIR EXPO CTR. MAIN GATE. 0.3 mi Turn RIGHT onto FREEDOM WAY. 0.3 mi Turn LEFT onto PHILLIPS LN. 0.2 mi Turn LEFT at 830 PHILLIPS LN.

Bluegrass Airport (LEX)

- Distance from hotel: 71.6 MI/ 115.23 KM West l

- SOUTHWEST on TERMINAL DR. 0.0 mi I-71 S via EXIT 173 264 W via EXIT 5 EXIT 11

Train
Amtrak

- Distance from hotel: 119 MI/ 191.51 KM North

- Head northeast 354 ft 2. Turn left toward Phillips Ln 69 ft 3. Turn left onto Phillips Ln 0.7 mi 4. Turn right onto Crittenden Dr 1.0 mi 5. Slight right to merge onto I-65 N Entering Indiana 115 mi 6. Take exit 110B on the left to merge onto I-70 W toward Saint Louis 0.8 mi 7. Take exit 79B toward Meridian Street 0.2 mi 8. Slight right onto Madison A

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

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Hotel Highlights

Crowne Plaza boasts the best event space Louisville, KY has to offer. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, holding business conferences, wedding receptions, and social events has never been easier! Our Certified Meetings Planner will ensure that your function runs smoothly from start to finish.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 438 reviews
82%
Recommend This Property
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Ratings Breakdown

438reviews

  • 5 Stars
    238
  • 4 Stars
    86
  • 3 Stars
    51
  • 2 Stars
    35
  • 1 Stars
    28

Great place to stay!

By

17. Oktober 2014

club

Overall, this has been one of the best hotels I've ever stayed at.
The beds were comfortable, the bathrooms large, and the room quite clean.
I loved the fact that there was a kiosk across from the wonderful gift shop where you could get coffee and snacks.
The food at the restaurant and bar was great. I especially like the chili!
The breakfast buffet was nice as well.
You couldn't ask for a better staff.

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Unexpected Gem

By

17. Oktober 2014

When our flight was cancelled and we were stuck for a night, what a wonderful surprise the Crowne Plaza turned out to be! At a lower rate than other airport properties, our expectations were surpassed at every turn.
From the fairly priced dinner menu to the aromatherapy sleep kit, we had a very relaxing night and awoke refreshed and happy.
What a difference a nice night makes!

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Messed up reservation

By

16. Oktober 2014

club

I reserved an Executive King. When we got to the room it was 2 double beds. I asked why we weren't in a king, and was told according to the reservation I would take anything available. Which I never stated, it was changed without my knowledge. There was a King available I know for a fact because a gentleman in front of me turned down a king for 2 queen.
I had also purchased breakfast and was given coupons at sign in. Sadly it was uneatable, the eggs were dry, the orange juice watered down, bacon was over done and in one mass clump, and the sausage gravy had no flavor. Sadly the only things half way decent were the coffee (lots of cream and sugar) and the milk. Cost was $13 a plate for what other hotels give for free and usually better. Will never stay again or recommend.

Posted byHotelStaff
20. Oktober 2014
We appreciate your candid feedback from your stay at the Crowne Plaza Louisville. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. I will be following up with our restaurant team as to what happened on this day as this is not the norm. Please accept our apologies that we were not able to exceed your expectations and we hope you will reconsider staying with us again in the future. Sincerely, John Shake, GM jshake@cplousiville.com
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Superb front desk and concierge staff

By

16. Oktober 2014

club

Front desk staff could not have been more helpful and the concierge staff were just as great. Room was very clean/comfortable and wifi worked very well.Loved the aromatherapy toiletries!

The only thing that could have improved the stay is that the dining room and bar staff were less attentive than they could have been, Had to flag down staff to get a refill on ice tea.

Posted byHotelStaff
20. Oktober 2014
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, John Shake, GM jshake@cplouisville.com
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