Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email: sales@cplouisville.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Train
Amtrak

- Distance from hotel: 119 MI/ 191.51 KM North

- Head northeast 354 ft 2. Turn left toward Phillips Ln 69 ft 3. Turn left onto Phillips Ln 0.7 mi 4. Turn right onto Crittenden Dr 1.0 mi 5. Slight right to merge onto I-65 N Entering Indiana 115 mi 6. Take exit 110B on the left to merge onto I-70 W toward Saint Louis 0.8 mi 7. Take exit 79B toward Meridian Street 0.2 mi 8. Slight right onto Madison A

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

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Hotel Highlights

Crowne Plaza boasts the best event space Louisville, KY has to offer. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, holding business conferences, wedding receptions, and social events has never been easier! Our Certified Meetings Planner will ensure that your function runs smoothly from start to finish.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 477 reviews
83%
Recommend This Property
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Ratings Breakdown

477reviews

  • 5 Stars
    262
  • 4 Stars
    95
  • 3 Stars
    54
  • 2 Stars
    36
  • 1 Stars
    30

Customer service and hospitality at its finest!

By

November 21, 2014

platinumelite

I've stayed at the Crowne Plaza Hotel in Louisville, Ky., numerous times over the past 15 years and without fail, the warm and friendly staff's customer service and hospitality is First-Class and Top-Shelf! Their attention to the details is amazing and when my travels bring me back to Louisville, there is only one hotel that I would consider staying at and yes, you guessed it, the wonderful Crowne Plaza Hotel with hospitality at its finest!

Posted byHotelStaff
November 24, 2014
Thank you for your amazing review of our hotel customer service and hospitality. Your words will definitely be passed to our team members. It gives me great pleasure knowing that after 15 years we are still the place for your travel needs. We look forward to your return. Thank you again Jose Rolon Director of Operations
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Convenient, Clean, Courteous prompt shuttle.

By

November 20, 2014

Goal was to stay near airport for early morning flight and not have to leave hotel for food. This property provided all those at level expected in a Crowne Plaza.

Posted byHotelStaff
November 24, 2014
I greatly appreciate your review. I am especially pleased that we met your level of expectations. We look forward to your return. Sincerely John Shake, GM
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Business Travel

By

November 19, 2014

club

Pros:

Front desk staff were friendly and found my IHG Rewards account and applied the right points!

Room was okay, was clean, but the three little windows in my room on the first floor were not very inviting.

Loved the relaxation kit

Bathroom was clean

Even though there was a group of kids in the hotel on the 2nd night, I didn't run into any problems with noise issues

Cons:

The fact that my shower was accessible meant a huge puddle every morning

Lighting in the room isn't the best, need a light in the hallway

Shower was not hot enough

Posted byHotelStaff
November 24, 2014
Thank you for your comments regarding your stay. I am pleased to hear that the front desk took care of you and made your IHG Rewards readily available to you. I do apologize that your room was not as accommodating and that the lighting was minimum. Your comments have been helpful to our property for future improvements.
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Great Service, very noisy hotel, planes come and go all night

By

November 18, 2014

platinumelite

This hotel is nice and close to the airport. Staff is great, food is average. Rooms away from the run ways not as bad. UPS flies day and night so if your looking for a good night sleep stay away from the runway room. The rooms are clean. The beds are comfy, just hard to sleep. The fan did now run all the time to provide any white noise which was badly needed.

Posted byHotelStaff
November 21, 2014
Thank you for your review. I am very happy that the staff was welcoming and accommodating. However, I am sorry to hear that you were not satisfied with the noise levels. This has been communicated to the concerned staff. Always at your service, Jose Rolon, Director of Operations
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