Crowne Plaza Louisville Airport Expo Ctr

Hotel Front Desk: 1-502-3672251

Hotel Fax: 1-502-3632087

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Louisville International Airport (SDF)

- Distance from hotel: 0.05 MI/ 0.08 KM l

- WEST on TERMINAL DR. 0.2 mi Take the I 264 E; I 65 ramp toward DOWNTOWN. 0.6 mi Take the exit toward FAIR EXPO CTR. MAIN GATE. 0.3 mi Turn RIGHT onto FREEDOM WAY. 0.3 mi Turn LEFT onto PHILLIPS LN. 0.2 mi Turn LEFT at 830 PHILLIPS LN.

Bluegrass Airport (LEX)

- Distance from hotel: 71.6 MI/ 115.23 KM West l

- SOUTHWEST on TERMINAL DR. 0.0 mi I-71 S via EXIT 173 264 W via EXIT 5 EXIT 11


- Distance from hotel: 119 MI/ 191.51 KM North

- Head northeast 354 ft 2. Turn left toward Phillips Ln 69 ft 3. Turn left onto Phillips Ln 0.7 mi 4. Turn right onto Crittenden Dr 1.0 mi 5. Slight right to merge onto I-65 N Entering Indiana 115 mi 6. Take exit 110B on the left to merge onto I-70 W toward Saint Louis 0.8 mi 7. Take exit 79B toward Meridian Street 0.2 mi 8. Slight right onto Madison A

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free parking to hotel guest

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Hotel Highlights

Crowne Plaza boasts the best event space Louisville, KY has to offer. With 28 meeting rooms and an incredible 55,000 square feet of flexible space, holding business conferences, wedding receptions, and social events has never been easier! Our Certified Meetings Planner will ensure that your function runs smoothly from start to finish.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 436 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Messed up reservation


October 16, 2014


I reserved an Executive King. When we got to the room it was 2 double beds. I asked why we weren't in a king, and was told according to the reservation I would take anything available. Which I never stated, it was changed without my knowledge. There was a King available I know for a fact because a gentleman in front of me turned down a king for 2 queen.
I had also purchased breakfast and was given coupons at sign in. Sadly it was uneatable, the eggs were dry, the orange juice watered down, bacon was over done and in one mass clump, and the sausage gravy had no flavor. Sadly the only things half way decent were the coffee (lots of cream and sugar) and the milk. Cost was $13 a plate for what other hotels give for free and usually better. Will never stay again or recommend.

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Superb front desk and concierge staff


October 16, 2014


Front desk staff could not have been more helpful and the concierge staff were just as great. Room was very clean/comfortable and wifi worked very well.Loved the aromatherapy toiletries!

The only thing that could have improved the stay is that the dining room and bar staff were less attentive than they could have been, Had to flag down staff to get a refill on ice tea.

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Loud partying next door went unabated


October 15, 2014

Loud partying next door went unabated despite three calls to the front desk

Posted byHotelStaff
October 18, 2014
We appreciate your candid feedback from your stay at the Crowne Plaza Louisville. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. I will be following up with our security team as to what happened on this day as this is not the norm. Please accept our apologies that we were not able to exceed your expectations and we hope you will consider staying with us again in the future. Sincerely, John Shake, GM
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SERCO Conference


October 13, 2014

I found the Crowne Plaza hotel at Louisville Airport to be a fine facility - the shuttle from the airport and return was excellent, the hotel facilities were better than anticipated and I will be using this facility again, if another conference is held in the Louisville area.

Posted byHotelStaff
October 16, 2014
Dear Mr. Gibson, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. . Sincerely, John Shake, GM
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