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Rated 4.6 out of 5 by 24 reviewers.
Rated 5.0 out of 5.0 by Great hotel in a great location The staff are extra friendly and attentive. The room is very clean and comfortable and well supplied. The only negative was the air-conditioning which failed to cool the room on 2 hot summer nights August 12, 2014
Rated 4.0 out of 5.0 by Short leisure stay I would recommend this hotel for a leisure stay if you are prepared to travel the short distance to the city. Being away from the city makes for a quiet stay. There is a beautiful park opposite the hotel which you probably would not visit if you were staying in the city. We had a leisurely walk along the river into the old town on a Sunday morning which I would recommend. Staff were helpful and courteous. The breakfast, although good, was very expensive, so we only had it once and bought croissants to eat in the room the remaining days. It was great to have tea and coffee making facilities although they were a bit "mean" with the milk, leaving only one milk and one biscuit for two people. We did ask for more milk and were given a very small jug, but then bought our own. There was a small space provided in the mini bar for own use, which held a small carton of milk. August 11, 2014
Rated 4.0 out of 5.0 by Good stay. Restaurant being upgraded otherwise overall good stay. My third time in LYS in as many months and 2nd stay in this hotel. Good service and good stay. Restaurant was closed for work but room service was similarly good. Bath tub was stained so a little uncomfortable when having a bath. August 9, 2014
Rated 5.0 out of 5.0 by Travel to holiday location This fresh and new hotel offered my fa;lily and me an very good experience. We slept very well and had a pleasant breakfast with friendly service the next morning which made us decide to use the same hotel on our way back from Italy August 5, 2014
Rated 5.0 out of 5.0 by Stop over to Tuscany This relatively new hotel is run by very efficient and helpful staff. Quick and friendly. The rooms are well furnished and spacious. Very nice choices at breakfast with again quick and friendly service. August 4, 2014
Rated 5.0 out of 5.0 by comfort at Crowne Plaza Hotel in Lyon I was treated to a very comfortable stay when I was in Lyon for business. The bed was so comfortable and the duvet cover was perfect. I really felt like I was at home. The staff were delightful and charming. Even though I do not speak fluent French they conversed with me and encouraged my French speaking until I was forced to speak English. The staff spoke English too. And I was happy to see that my room had a large window that could be opened for fresh air. I prefer that over using the air conditioner. July 30, 2014
Rated 5.0 out of 5.0 by Going the Extra mile !! Wow!! Every member of staff we encountered on our visit to the Crown Plaza was so polite and helpful, even when dealing with my Schoolboy French. Definitely five star service!! We arrived two hours early and they upgraded us because our room wasn't ready! Special mention to Raymond in the breakfast / bar area. His attention to detail was outstanding and really helpful even though I could not speak French and he could not speak English. Somehow we understood each other. He even helped us with our bags when we left, taking them to the tram stop and even bought our tram tickets from the machine to make sure we paid the correct fare. Fantastic service!! July 30, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and modern The hotel was clean, modern and well appointed. I found the standard of the guest room to be well above that of other hotels I stay in during the trip. The room was exceptionally comfortable. July 29, 2014
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