Rated 3.7 out of 5 by 24
Rated 4.0 out of 5.0 by Johan64 Good location
Good hotel. Rooms are a little bit out dated, but in very good shape still. Excelent location.
December 5, 2013
Rated 4.0 out of 5.0 by Dunc Most Enjoyable Stay
Very good hotel, nice staff, good location. Would recommend it.
November 5, 2013
Rated 3.0 out of 5.0 by Barney44 Dated hotel but good location
The hotel is on the banks of the river Maas. There are many restaurants within a short walking distance. The staff are generally friendly although last week when I stayed there it took me over 15 minutes to check out in the morning because there was only one person at reception. They should really introduce a fast check out. As a platinum member I was upgraded to a superior room. However the room key was not working and it took three different keys to open the door. Not great when you have had a late flight and just want to get some rest. Also the room heating did not work. I spent a very cold night and am now suffering the consequences of it with a sore throat. On my second night I asked for a portable heater which just about made it bearable, The breakfast is expensive and the choice not great. The bar menu is okay and the food fine. however on my last stay I was about to order some desert when I was told it was not fresh and was 2 days old. Not what you expect for a hotel who has ambitions to be top tier. On the whole the hotel has a great location but sadly needs updating and the food choice upgrading.
September 22, 2013
Rated 4.0 out of 5.0 by picmartin As usual a wonderful stay in this great hotel
We have stayed here several times and like the hotel very much.
Staff is very friendly and the rooms very good.
If we are in Maastricht we always stay in the Crowne Plaza!
The last time I stayed here I was disappointed for not being recognised as a platinum member. No extra points or a drink/snack was offered to me.
September 22, 2013
Rated 5.0 out of 5.0 by Max62 Nice Room and excellent Service
Bed are really confortable, Rooms have top forniture and service excellent
September 11, 2013
Rated 5.0 out of 5.0 by Kreisbmb Great hotel in a great city
Thanks to the Crown motel for making my stay in Maastricht a memorable one.
September 5, 2013
Rated 3.0 out of 5.0 by Bloomingdale29 nice front desk staff, nice breakfast staff, rooms in need of additional investment
Good location on Maas river, central, walking distance from railway station, club rooms are ok and certainly quiet. Staff is friendly althought partly unexperienced (in the evening mainly trainees?). I have stayed in this hotel for many years and feel that it is struggling and in need of a big investment and overhaul. Though on this visit the nice breakfast ladies (typical locals) were back which is a great bonus. Reception staff during the day is always welcoming and very experienced, Bar staff is variable (apart from one woman who has been there for a long while and is hard and soul of the place in the most positive sense!). Management is absent, never seen anybody senior who is in charge. Unclear which direction the hotel is going: aiming for better or not? In my view there is still a great opportunity for a 5 star hotel in Maastricht: potentially Crowne Plaza could be such a hotel but at the moment it is 3/4 star.
August 26, 2013
Rated 5.0 out of 5.0 by Jock45 Good location, room, staff
Our second visit. The location is excellent for local cafes and services. The walk to town center is easy crossing by 2 possible bridges.
Staff were friendly and helpful.
Our room was large and had what you would want all modern rooms to have.
August 15, 2013