Rated 3.4 out of 5 by 14
Rated 1.0 out of 5.0 by Mostafa25 Bad IHG experience
Never to recommend for IHG ambassador as they already don't upgrade me , bad staff treatment , very poor
December 4, 2013
Rated 4.0 out of 5.0 by suliman Business trip
the staff was helpful
But the next time i do prefer to find my fruit basket and the welcome ready in my room not to call and ask for it
December 2, 2013
Rated 2.0 out of 5.0 by Dabbagmm Poor Service
The hotel advertise parking space while it should be stated as "limited parking" as it's not available at peak periods.
The Club Lounge is often locked and not accessible by guests. Should you require to access it, a "helpful" staff member will come to unlock the front door and leave you with a dark and unattended lounge! You have to turn on lights and enjoy being in vacuum as there is not even water on offer! I wonder the hotel's view of offering exclusive services to its guest in such manner.
October 20, 2013
Rated 1.0 out of 5.0 by Meshal Room service
Cleaning the room and bath was very bad and if the hotel will stay in the market they should look to change the cleaning staff.
I found a lot of human hair in the bed and in the bathroom, I call to cleane but still the same quality !!!
Other staff like reception was very helpfull.
October 14, 2013
Rated 5.0 out of 5.0 by DrYazan A memorable stay
My stay at the Crown Plaza was rather short but..boy oh boy...it was such a fantastic stay all the way through!
You could easily sense that people running the place have really raised the bar to a whole new level...since the very first moment I touched in the premises nothing but really good vibes were emitting.
When we checked in, the place was more like a busy hive, nonetheless, it did not undermine (i think) the outstanding level of professionalism my family was delicately dealt with...undoubtfully, all the credit goes straight ahead to the extremely friendly personnel at the front reception desk.
To cut a long story short...I loved the place, its unique location and closeness to the prophet's mosque, amenities, friendly/cheerful staff...etc (the list goes on and on...)
Finally, I definitely recommend this place for anybody who is after a really classy, quiet and some what affordable "joint"...A big thumbs up for Crown Plaza ;)
October 8, 2013
Rated 1.0 out of 5.0 by Hotsunyday Bad
The hotael is very good but the servec very bad from the frant deck to front deck
September 25, 2013
Rated 4.0 out of 5.0 by Abdallah house keeping and cleaning services
Housekeeping was below average and room cleaning was to.
September 11, 2013
Rated 5.0 out of 5.0 by Hassan1111 Great hotel
Great hotel nice location , best service specially reception , but I rocemmend you to focus more on food and room service
August 24, 2013