Rated 5.0 out of 5.0 by Worldwide13 World's Best Staff
Your staff is world class from the frontdesk to the cleaning staff they really took care of me.
May 21, 2013
Rated 4.0 out of 5.0 by bokhaled very nice
very nice location and friendly staff and sleep quietly
May 18, 2013
Rated 5.0 out of 5.0 by peterb Great hotel- simple
So it doesnt have lifts.
It does have great staff, good service, a genuine 'family feel' and an excellent location.
Comfortable beds, showers that work with hot water.
Is there any more needed?
April 1, 2013
Rated 3.0 out of 5.0 by WeekendGuy UPS AND DOWNS
>My stay was generally satisfactory.
>As usual,the Friday Brunch was excellent.
>The snacks for the mini bar were not replenished.The official reply was that they were out of stock.How bizarre is that?
>In spite of the alleged green policy,apparently,the room boys were not informed.On the first day,all towels were changed although I had followed the instructions and hung them carefully on the towel rails.
>On the first night,there were foam filled pillows.I asked for them to be replaced.What happened to the comfortable pillow policy?
March 29, 2013
Rated 4.0 out of 5.0 by GSH1 Tentative Recommendation
This is a tired hotel that is in need of a refurbishing. The staff are friendly and knowledgeable and seem to go the extra mile to help out and to make one's stay pleasant. However, the rooms seem to be circa-1970's and are not the most comfortable. Additionally, the pool area is very bland and the Club Lounge is downright terrible - DO NOT waste your money for a Club Room as the amenities as poor.
The restaurants are very good and the food is top-notch. The pub is lively and the Friday brunch is something to see - a great time. All-in-all, I would give a tentative recommendation for this hotel; however, if Crowne Plaza continues to neglect the required upkeep, this hotel will slip into an average 3 star rather than an IHG expected 5 star.
March 24, 2013
Rated 5.0 out of 5.0 by Jpatt1 Friendly Service and clean fresh room
The staff were pleasant and friendly, food choice was excellent and the room was clean with a fresh atmosphere.
March 19, 2013
Rated 3.0 out of 5.0 by MEOS Just OK
The Club rooms are so average, I can't imagine them being any different than standard room. The Executive Club Lounge is pathetic.
February 25, 2013
Rated 3.0 out of 5.0 by Alaeddin58 Being Honest
Upon arrival they said that since you are a platinum customer your room is upgraded, when you go to the room you find something else.....When you complaint then they change your room.
February 19, 2013