Rated 4.6 out of 5 by 210
Rated 1.0 out of 5.0 by Davey5583 Had my phone stolen from the room!!
Not much more I need to say here, my iPhone 5 was stolen out of the room whilst I was in the club lounge.
This spoilt my partners birthday weekend, and made us feel distressed and disturbed that this could happen in the Crowne Plaza.
Please insure all your items are locked away if you do decide to stay in this hotel.
November 5, 2013
Rated 5.0 out of 5.0 by LillyT Nothing was too much for the staff at this hotel
My friends and I planned a weekend to Manchester which, due to personal circumstances, had to be changed. The team at the hotel were totally understanding and accommodating and helped us reschedule our visit. When we did arrive at the hotel, we really appreciated the club rooms (definitely recommended). Every member of the staff that we encountered could not do enough for us - customer service was excellent across the board. We'll definitely be back!
November 5, 2013
Rated 4.0 out of 5.0 by SAH001 Business trip
Clean and tidy rooms, good stay. The location was central and good views from the rooms.
November 4, 2013
Rated 4.0 out of 5.0 by Peacey Crowne Plaza is good but don't pay for a Junior Suite
The hotel served its pupose well as a base for seeing Billy Joel in concert. The valet parking was great value at £16 - just pull up outside and let someone else deal with the car park....
I thought I'd make the evening a bit more special and paid £300 for a one night stay in a Junior Suite. This was the only disappointment really as it just wasn't worth the money......
There was a small (very hard and uncomfortable) leather sofa as you entered the room and a desk with a TV above it. I suspect that, plus the small bathroom had two sinks was the only difference from a standard room.
The Junior Suite wasn't particularly luxurious or comfortable and so the cost of the night left a bitter taste.
Other than that, a good hotel, with friendly helpful staff in a great location in Manchester - just take care in what type of room you book!
November 3, 2013
Rated 5.0 out of 5.0 by Hayzie Perfect
Perfectly situated for City centre. Perfect room. Nice food. Pleasant staff. Only thing not quite 100% was the shower cubicle was a tad small. Highly recommended though.
October 28, 2013
Rated 5.0 out of 5.0 by Riley78 Leisure weekend
Situated in a very central location and easy walking distance of shopping centre, pubs and restaurants. Hotel staff were very friendly and we thoroughly enjoyed our stay.
October 24, 2013
Rated 5.0 out of 5.0 by Sylvia1970 Comfortable beds and the service was great
My sister and I stayed one night in a twin double bedded room to go shopping the next day. Ideal as this hotel was right near the shopping area. The room was nice and contempory with bath and (outside the bath shower) which I loved. During breakfast there was only one egg left and I asked if there were anymore, when it arrived the waiter brought some eggs to my table, to me that was excellent service. We didn't have time to use any other facilities. I plan to use this hotel in the future when shopping again in Manchester.
October 24, 2013
Rated 5.0 out of 5.0 by Natalie62 safe and comfortable
Staying away from home on business away from family and friends can be daunting, but the staff at Crowne Plaza make it a safe and comfortable experience, especially in the Club Lounge
October 23, 2013
Rated 5.0 out of 5.0 by Jayne2309 Fantastic family room
We stayed here on a family room, it was the best family room we have ever had. The hotel was very clean and the room fantastic. We were made to feel very welcome with our children one 5 and one 14. Would defiantly stay here again.
October 23, 2013
Rated 4.0 out of 5.0 by Patsy62 Comfotable clean rooms.
Ideal place to stay for MEN and centre of manchester, they are all within 15 mins walk away.
The food was reasonable. The staff very polite and helpfull.
Would definately stay again.
October 18, 2013
Rated 5.0 out of 5.0 by middleagedcouple Very nice room!
My wife and I only stayed one night, but we were lucky enough to receive a room upgrade on arrival from the friendly and efficient receptionist. It was a very nice room indeed with a king-size bed and a well equiped bathroom with both shower cubicle and bath of a quality that we'd be happy to have at home. There was no overnight noise and we slept well.
October 17, 2013
Rated 5.0 out of 5.0 by JohnAnn30 A memorable weekend
We stayed at Crowne Plaza Manchester to attend a concert during our 30th Wedding Anniversary week and from the moment of our arrival everything was excellent - our room, the service and special treat of champagne & antipasti watching the world go by from the Glasshouse bar all made for a great stay. Staff throughout were polite, helpful and appeared genuine to help. Finished off by a fabulous breakfast.
October 16, 2013
Rated 5.0 out of 5.0 by Andie71 Another great stay
We absoloutley love this Hotel. We've stayed four times now on our
Visits to Manchester. The Hotel is modern and very clean. From your first meeting at Reception to checking out, everything is first class. We always stay in a Club Room and enjoy the relaxed atmosphere of the Club Lounge where the server is very attentive, friendly and polite. The rooms are amazing with Fantastic comfy beds and excellent decor. Can not wait to stay again soon.
October 15, 2013
Rated 5.0 out of 5.0 by Lianne87 Brill
Stayed for one night with a friend whilst going to the Bruno Mars concert. Lovely hotel & reasonable price in comparison to a budget hotel close by. Room was gorgeous & really comfortable we slept like baby's. Nice that we had a double bed each in the twin room. Breakfast in the morning was lovely too.
Fab location would stay again if in Manchester.
October 15, 2013
Rated 5.0 out of 5.0 by Northenlad Excellent as always!
Yet again, the staff were welcoming and friendly. Ensuring that you are well looked after away from home. The rooms are quiet and the beds very comfy. A special thanks yet again to Caroline and Gill for always looking after me and always making me feel like a valued customer.
October 14, 2013
Rated 2.0 out of 5.0 by ColinW Rooms OK, Hotel atmosphere cold, Breakfast terrible
Modern cold white hotel in a very seedy part of town.
Breakfast one of the worst of any IHG hotel I have stayed in - poor selection of cereals and fruit, bacon cold despite being freshly delivered to buffet, fried eggs crushed togaether and congeled, coffee/tea service chaotic and too long.
October 14, 2013
Rated 5.0 out of 5.0 by louijago great place to stay
Spent the weekend ere with my mam and sister Great location very nice rooms comfortable beds would defo come back and reccomend this to my friends and family Thanks AAAAAA*******
October 12, 2013
Rated 5.0 out of 5.0 by Linzib1 Great hotel
We stayed at the Crowne Plaza whilst down in Manchester to attend a Jay-z concert. The hotel was great and was located closely to all main attractions in Manchester. I would definitely recommend this hotel and will definitely be using it again. Thank you for your service.
October 9, 2013
Rated 5.0 out of 5.0 by Carla123 Excellent hotel
Excellent hotel , spotless clean , modern hotel. I am very fussy when picking hotels and this lived up to the expectation that I was hoping for. Will defiantly stay again .
October 8, 2013
Rated 5.0 out of 5.0 by Rialta Great for city trips...!
Nearest hotel to arndale and the sightseeing highlights !
October 7, 2013
Rated 4.0 out of 5.0 by WTD165 excellant booking in
I had no problems booking in as an IHG member . I was dealt with swiftly and in timely fashion. The room was very clean and tidy and the bathroom was very well maintained ( the only problem being the flush on the toilet required a certain amount of brute force to flush !!)
October 7, 2013
Rated 4.0 out of 5.0 by Audbod Mrs Gardiner
Lovely room staff were very helpful. Modern fresh and spacious . Spa was nice treatment very average . Would recommend this hotel and will use it again.
Reception very helpful and informative .
October 1, 2013
Rated 4.0 out of 5.0 by Jimbobbrad 2 very comfortable nights!
From arrival to departure it was a very good experience, one of the best Crowne Plazas (prob in my top 5) that i've stayed in... Was the week of Conservative party conference so hotel very busy yet no delays at checkin or out. hotel parking is not onsite (this isnt clear on the website) which isn't a problem as its over the road but it would be nice to get the car park details in the "before you arrive" email then we could have driven straight to it rather than having to do extra laps of the Manchester center at rush hour :(
September 30, 2013
Rated 2.0 out of 5.0 by Khalid1 Comfortable Hotel
Good location Four Star hotel. The equipment is a bit out dated and the remote for the TV needed a new battery to work properly (or maybe it was the fault of the remote itself). The bathroom was much much cleaner than the room. If you are getting a room, try to ask for a room overlooking the street because the back view is over looking one of the Train Stations (and you can only see the roof of that building over shadowing the view.
September 23, 2013
Rated 5.0 out of 5.0 by Carloskiwi Great room - great brand. Love the Crowne Plaza.
A well appointed hotel. Had everything I needed. Best room that I've had in any hotel that I've stayed at in the UK - and I've stayed in a lot. My room was on the quiet side, not on Shudehill which can get quite noisy. The gym was equipped enough to have a decent workout, and if it wasn't - you're not doing it right.
Friendly, informative staff - nothing was a problem.
I would not hesitate to stay there again.
September 22, 2013
Rated 5.0 out of 5.0 by regyoular Very helpful staff
The staff on the front desk are excellent compared with similar hotels. they are skilled, always know what they're doing & have willingly assisted me many times with different situations. It's a pleasure to be greeted by them when I check in. Juliet is particularly helpful & I was pleasantly surprised that she remembered my name, even after meeting her just once.
September 22, 2013
Rated 5.0 out of 5.0 by Kugi Very nice and plesent stay
Rooms are very clean and the beds are VERY comfortable.
Washrooms are very clean, though I missed the body soap.
Reception staff is very nice and very helpful.
The hotel's location is very good in my opinion. At the city centre and 2 minutes walk fron the huge Arndale mall. In addition, there is a metro link station near the hotel. Bottomn line- very good location.
September 20, 2013
Rated 5.0 out of 5.0 by 28laura28 awesome
stayed in the presidential suite for one night and was worth every penny loved it and are hoping to go every year now like a tradition on our birthdays alternatively. :)
September 15, 2013
Rated 5.0 out of 5.0 by triciana21 Very nice room and club room.
Upon arrival to the hotel the reception area was very nice and clean.The reception staff were very attentive and professional.They made you feel welcome.
The room we were allocated was very nice but had a smell of drains,I asked for a room change if possible and they immediately obliged and they were very apologetic.
The next room we were allocated was also very nice and clean.the bathroom was lovely with bath and separate shower with amenities provided.The bed was so comfortable,one of the best nights sleep ever.It also had a very nice view over the city.
We paid for the club room as a birthday treat and it was worth paying the extra as it was very nice and relaxing and had excellent views over the city.
I will definitely be using this hotel again when staying in Manchester city center.
September 11, 2013
Rated 5.0 out of 5.0 by SueCW Welcoming staff and comfy bedroom
We stayed here for one night and enjoyed our stay. The staff were friendly and welcoming and the room was clean and comfortable with a good bathroom and separate shower. As we were going out for the evening we ate early in the dining room and very much enjoyed our meal. A Breakfast buffet of both cooked and continental was included in the cost but please provide better coffee! Also, for a fee, there is easy car parking opposite the hotel.
September 5, 2013