Rated 4.6 out of 5 by 215
Rated 5.0 out of 5.0 by regyoular Very helpful staff
The staff on the front desk are excellent compared with similar hotels. they are skilled, always know what they're doing & have willingly assisted me many times with different situations. It's a pleasure to be greeted by them when I check in. Juliet is particularly helpful & I was pleasantly surprised that she remembered my name, even after meeting her just once.
September 22, 2013
Rated 5.0 out of 5.0 by Kugi Very nice and plesent stay
Rooms are very clean and the beds are VERY comfortable.
Washrooms are very clean, though I missed the body soap.
Reception staff is very nice and very helpful.
The hotel's location is very good in my opinion. At the city centre and 2 minutes walk fron the huge Arndale mall. In addition, there is a metro link station near the hotel. Bottomn line- very good location.
September 20, 2013
Rated 5.0 out of 5.0 by 28laura28 awesome
stayed in the presidential suite for one night and was worth every penny loved it and are hoping to go every year now like a tradition on our birthdays alternatively. :)
September 15, 2013
Rated 5.0 out of 5.0 by triciana21 Very nice room and club room.
Upon arrival to the hotel the reception area was very nice and clean.The reception staff were very attentive and professional.They made you feel welcome.
The room we were allocated was very nice but had a smell of drains,I asked for a room change if possible and they immediately obliged and they were very apologetic.
The next room we were allocated was also very nice and clean.the bathroom was lovely with bath and separate shower with amenities provided.The bed was so comfortable,one of the best nights sleep ever.It also had a very nice view over the city.
We paid for the club room as a birthday treat and it was worth paying the extra as it was very nice and relaxing and had excellent views over the city.
I will definitely be using this hotel again when staying in Manchester city center.
September 11, 2013
Rated 5.0 out of 5.0 by SueCW Welcoming staff and comfy bedroom
We stayed here for one night and enjoyed our stay. The staff were friendly and welcoming and the room was clean and comfortable with a good bathroom and separate shower. As we were going out for the evening we ate early in the dining room and very much enjoyed our meal. A Breakfast buffet of both cooked and continental was included in the cost but please provide better coffee! Also, for a fee, there is easy car parking opposite the hotel.
September 5, 2013
Rated 5.0 out of 5.0 by moby7 comfortable stay
although reception quite bland the room made up for it. very comfortable with lovely bedding. paying bit extra for a club room well worth it for use of club lounge for complimentary drinks before we went to MEN (leonard cohen brilliant by the way). didn't know manchester very well so used the valet parking which was very effecient but after realising how close the parking was wouldn't bother next time. would definately stay again if the opportunity arose
September 4, 2013
Rated 5.0 out of 5.0 by jen83 fantaatic hotel
Love this hotel amazing just simply amazing :) friendly and helpfull staff fantastic rooms its my favorate place in manchester love it
September 4, 2013
Rated 4.0 out of 5.0 by AdrianPlatinumMemberAgain modern and stylish
Great welcome by the reception staff. Seemed genuinely pleased to be there (take note some other hotel chains). QUick check in h and car parking sorted. Pity one of the lifts was out of order on a busy bank holiday weekend- meant some long waits.
Was on 8th floor, remarkably quite for such a city location. Was able to have the club lounge continental breaksfast included, perfectly adequate and kept fresh.
Nice also to have access to tea, coffee and soft drinks all daytime.
very comfy bed and decent size bathrooms (bath AND separate shower). So many lightswiitches to control all the bedroom lights was fun LOL
Now, downside. Shower cubicle (corner type) is very compact. And the actual size of the room, looked about same as Hol Inn Expres room. So, if you just using the hotel as somewhere to sleep and nothing more- there is a Hol Inn Express literally next door- and a lot cheaper.
Would have thought the rooms on the Club floor would have been noticanbly larger.
But for a treat in modern, sytlish surroundings, and within a couple of minutes of the eclectic mix of bar, cafes and restaurants of Manchesters Northern Quarter, this was great.
August 29, 2013
Rated 5.0 out of 5.0 by TinaJane Will stay again
Everything in this hotel was fantastic from the room to the breakfast. One thing I personally didn't like was the pillows were thick and I like mine thin so I slept with no pillow but I cannot fault anything else.
August 22, 2013
Rated 5.0 out of 5.0 by Opinion Great Location
We stayed in Manchester for the sole purpose of visiting Old Trafford. We stayed for 2 nights and could easily have stayed longer. Location was perfect and the staff were wonderful nothing too much trouble. The comfort and location of this hotel was just perfect. Would highly recommend this hotel .
August 19, 2013
Rated 5.0 out of 5.0 by TKhan Family friendly and comfortable rooms
I stayed in this hotel with my family & friends and we all enjoyed our stay here. I would definitely recommend to my friends and family to stay here when ever they requires.
The staff & service was excellent and all of us enjoyed a generous breakfast after a comfortable night stay.
August 17, 2013
Rated 4.0 out of 5.0 by Husain33334456 Room Comfort
Good location and good rooms..........................................................................................................................................................
August 16, 2013
Rated 5.0 out of 5.0 by Debs71 Lovely hotel
My second visit and just as great as the first,staff are very helpful it's clean & comfortable great value for money . Just looking to book for my Christmas shopping trip .
August 16, 2013
Rated 4.0 out of 5.0 by Gladioli Nice room
We really our enjoyed our stay at crowne plaza for the test match. The rooms were lovely and staff helpful. It was very convenient to be next to tram stop as a bit far from centre.
August 11, 2013
Rated 4.0 out of 5.0 by Blue67 Nearly ideal
Only fault I could comment on was that the security guard could have been more polite and friendly, instead of reverting to type.
Room was perfectly pleasant and comfortable and reception staff helpful and courteous.
August 10, 2013
Rated 4.0 out of 5.0 by Alan2858 Breakfast query
I enjoyed my stay but it could have been better if I did not have to argue for my breakfast.....it was as I was told included unti lI got to the hotel. After some discussions it was agreed I got it free of charge. The reception staff where very tolerent...but this needs clarifying when you book. I expect breakfast to be full english not salad and buns. We live in england and that is what we expect.
August 8, 2013
Rated 5.0 out of 5.0 by Bootiful 3 night stay 31/7/13 to 03/8/13
Havecstayed here before and didnt hesitate to book again. Veey modern , lovely rooms and great location. Staff across all areas of hotel very pleasant and helpful.Food both bar and restaurant reasonably priced and great quality. Drinks like every hotel very dear .Will always stay here when visiting Manchester
August 8, 2013
Rated 5.0 out of 5.0 by Nicola52 Would stay again
Stayed over with family visiting from London, staff were so helpful when we had a small crisis when two of the children got lost in he Arndale Centre. The room was much nicer than I expected and I took advantage of the small but adequate gym. The only moan I have is a small one, that being that breakfast priced at £11 (more expensive if booked on the day) is a bit pricey especially as there is a cafe just a stride away selling breakfast for much less. I know it's as many trips as you like, but realistically one trip is enough- well, it was for me! However, if you have the stomach for more, then take no notice of my views. As I said its a small gripe. Overall this was a lovely stay, and I would recommend this hotel to families, couples and overnight stays. One more thing... Despite the size of the hotel, I never once heard a door slam or anyone being loud.
August 2, 2013
Rated 5.0 out of 5.0 by Luca121 Great place to stay
We really enjoyed our stay at this hotel, everything from the time we arrived to check out was excellant. The staff were very friendly and extremly helpful. Really couldn't ask for more. Hotel in itself was clean, offered a good atmosphere and we will certainly stay here again in the future. Well done all round!
August 2, 2013
Rated 5.0 out of 5.0 by Toothgirlcar Fab hotel
Had a great stay great staff easy for car parking room was lovely n clean and cool as it was hot out side very modern will defo stay again very central to the northern quarter, picadilly gardens and deans gate and will recommend this hotel to my friends n family and already have done. Just wish I was aware they did cooked breakfast on check in x
August 1, 2013
Rated 5.0 out of 5.0 by KNBM another comfortable stay
We arrived early, checked in and although our rooms were not ready we parked in the car park and left our bags. The reception staff were very helpful. The rooms were clean and comfortable, we had a good nights sleep. The breakfast was delicious, self service and plentiful. Checkout was quick and trouble free. We will return.
August 1, 2013
Rated 5.0 out of 5.0 by Carole2112 Fantastic location great hotel
This is a very modern hotel in the heart of Manchester
The staff are professional & helpful and we will
Definitely be staying again. Perfect ....
August 1, 2013
Rated 5.0 out of 5.0 by Tonia287 Perfect for our stay
Lovely hotel, great central location. Nice bar area & fantastic modern room - loved the separate corner shower! Would definitely stay again!
July 23, 2013
Rated 5.0 out of 5.0 by BRANDY10 Marvellous Stay great place
Comfort beyond, a good nights sleep before my daughters graduation which was fantastic. The room was A* and really good value. We have stayed before and will always stay again because the Crown Plaza offer the little things that no other chain offers which make all the difference. The staff could not have been more helpful when we needed the room for an extra hour to get ready for our daughters big day. Thank you!
July 21, 2013
Rated 5.0 out of 5.0 by dooee27 Great Hote -l Great Location
Perfectly placed hotel for the Arndale Centre & Printworks, etc. Fantastic hotel, very comfy beds and pillows. Spotlessly clean. Lovely bathroom. Staff all friendly. Room service came quickly and was very tasty. Would absolutely 100% stay again
July 19, 2013
Rated 5.0 out of 5.0 by pompey1 Fantastic overnight stay
Well what can I say - I arrived at the hotel totally exhausted after a long couple of days with work. The staff were absolutely fantastic, the room was spotless and comfortable and breakfast the following morning was superb - until next time .......
July 17, 2013
Rated 5.0 out of 5.0 by Llyall22 Always a pleasure!!
One of the friendliest hotels of the group we stay at.... Always a warm welcome....staff so friendly and helpful. Perfectly situated for the Center of Manchester..... And always the best nights sleep EVER!!
July 16, 2013
Rated 1.0 out of 5.0 by regyoular Appalling internet connection
Everything about this hotel is great, except an appalling internet connection which it offers for free, but is so poor you can't use it for normal, simple use. The hotel would be better to reserve it's status in quality & remove the offer of free (non-existent) internet.
I also had a free voucher for a movie but the TV system is also outdated & very poor, with intermittent service & poor quality definition.
The rooms are of high quality, as you would expect from this chain, which is very good, although the beds are much softer than normal..
From a regular guest.
July 16, 2013
Rated 5.0 out of 5.0 Great stay.
I stayed with my wife and youngest daughter for 5 days.
The hotel was located near a Pay & Display car park and do arrange a special rate for guests.
The hotel appears fairly new and is well run.
Staff are friendly and helpful.
The room was quite a good size, spotlessly clean, beds very comfortable.
Food menu is quite varied and fairly priced. The bar is well stocked and the area is quite pleasant.
5 mins walk to Airdale shopping Mall, cafes, restaurants and bars
make it an ideal location.
July 15, 2013
Rated 5.0 out of 5.0 by dazzle12 Crown Plaza Manchester
Hotel is easy accesible for transport links , the staff are so friendly and helpful.
The hotel is very clean and stylist very comfortable and recommend to stay there you wont be disappointed.
July 14, 2013