Rated 4.6 out of 5 by 215
Rated 2.0 out of 5.0 by Jonnyc6785 Staff not great
Tried to check in at 1352. I know check in is 1400hrs, but was told my room wasn't ready. Waited in reception for 8 minutes and then got my key card. Room miraculously ready in 8 minutes. Came back at around 0200hrs in the morning after attending event in the city, night porter behind reception didn't even look up from his computer behind front desk - I could have been anyone. Traffic loud, imagine better if you get a room not facing the road. Room & general hotel clean and functional.
Receptionists in the morning at check out friendly and efficient.
May 29, 2013
Rated 5.0 out of 5.0 by oliveoyl1 Our Hotel of Choice When In Manchester
Yet another stay at the Crowne Plaza Shudehill Manchester, always excellent, love the club room and the club lounge, definitely a nice touch. Would not stay anywhere else in Manchester as it is so handy for the Northern Quarter and shopping facilities. Tried to put another review on Tripadvisor but having only done one for our last visit in March, I was unable to. All in all excellent hotel particularly friendly and warm welcome from Caroline on reception on check in and all staff encountered during our visit. We will be back (:-)
May 28, 2013
Rated 4.0 out of 5.0 by wilbee Nice day and good location
Easy access to the manchester city centre. Very nice room. Only con is the staff are not so familiar with the changes to priority club and help guests understand them.
Slightly disappointed about the lost of free high speed Internet for platinum member.
May 27, 2013
Rated 4.0 out of 5.0 by lordlardy1 Manchester City Centre Crowne Plaza
An enjoyable single overnight stay. The executive room had 2 king beds which met my requirements and also offered access to the Club Lounge which is always a welcome addition to any stay with Crown Plaza.
Arriving mid-evening the reception received was very pleasant with the added bonus of a free draw - I got 1000 extra points but an upgrade to the Presidential Suite would have been brilliant!!
Breakfast in the Club Lounge was just right but please get the toasters to work quicker - they are so unbelievably slow - my only gripe . . . . and I do like to gripe.
So, other than the toasters in the Club Lounge this Crown Plaza gets my unreserved THUMBS UP and recommendation to others to stay and enjoy a relaxing visit.
May 26, 2013
Rated 5.0 out of 5.0 by nicolas75flyertalk Contemporary hotel in the trendy district, with smiling staff and very comfortable beds
Corner club room on club level, with club access, is not huge (less than 30sqm).
Very comfortable bed
Flat screen television set with large selection of channels. The television set is fixed to the wall, so you cannot rotate the screen, which is not convenient.
Bathroom with bathtub and separate cubicle shower. Prija amenities (I like the smell). Bathrobe
Very small closet.
Panoramic view over the city.
No iPhone dock.
The club lounge offers continental breakfast (warm option at the restaurant for GBP 6 more).
Evening canapés and drinks (living atmosphere in the evening).
Soft drinks, coffee, fruits and biscuits during the day.
- Convenient location (art galleries and trendy bars/restaurant just next to the hotel, department stores and museums at less than 10 minutes walk)
- Very friendly staff
- Recent hotel with pleasant design
- Free wifi
May 23, 2013
Rated 4.0 out of 5.0 by KNBM Comfortable bed
We slept well in the lovely comfortable bed! The room was small but we didn't need to spend too much time in it! The breakfast was good but the service could have been better, it was very busy and we had to try hard to get a waiters attention for tea!
May 17, 2013
Rated 5.0 out of 5.0 by TAS999 Good location for MEN & shops
Enjoyed a comfortable nights stay after a concert at the MEN - wasn't far from the Arena - about 5-10 mins depending on how fast you walk!! Ideally placed for shops too!! Taxi ride to train station though - only £6. No offer of breakfast from reception (wasn't requested when booking) but there is a lovely coffee shop almost next door that do a great breakfast!!!! Would definately recommend this hotel.
May 16, 2013
Rated 5.0 out of 5.0 by K3lbe Upgrade
Wonderful Upgrade on arrival..Stayed here on
several occasions and have enjoyed the Hotel
every time.Breakfast will fill you up for the day
ahead and evening meals in the Resturant are 10/10.
Will be back again Soon...
May 15, 2013
Rated 5.0 out of 5.0 by Kimbob123 Great visit / Kim..& Lucy hull
We had a lovely stay in this super hotel . It is ideally placed, the car park is just across the road. The staff were so friendly & very helpful. The room we had was luxurious everything you could need. Definitely stay here again!!
May 8, 2013
Rated 3.0 out of 5.0 by James467 Club
Very nice hotel.
Not sure if the club lounge is worth the extra as drinks are served - not self service and first night wasn't that quick.
Rooms really nice and comfortable.
May 7, 2013
Rated 4.0 out of 5.0 by tonyor good experience in Manchester
I normally stay at Intercontinental Hotels or Holiday Inns. Crowne Plaza seems quite well positioned between these two offerings of IHG. The provision of a Club Floor and Lounge was very much appreciated, whilst not at the same service level as Intercontinental Club Floors (obviously due to the price differentiation), the Manchester Crowne Plaza Club Lounge was quiet, comfortable and well serviced. The continental breakfast offer was adequate and fresh and I particularly appreciate the Nespresso machine for coffee.
The hotel is well located, close to the Shudehill tram stop and Manchester Victoria Station. It is also only a short walk to the city centre.
I will certainly ensure that on my next visit I stay at the Manchester Crowne Plaza.
May 7, 2013
Rated 5.0 out of 5.0 by clareb74 fabulous room and great service
We booked the Crowne Plaza because it was central to the MEN where we were going to see JAMES in concert. I have stayed at other Crowne Plaza hotels,but not this one.It was quite busy at reception when we got there but I cannot fault the member off staff who dealt with us,she was very useful,sorted out our parking reservation and our priority club points.
The room was FABULOUS!!! It was very modern,clean and spacious. Floor to ceiling windows that overlooked the city.I honestly cant fault a single thing about the room. We had a meal in the bar before we went out which was worth every penny. the staff were great too.
The breakfast the following morning was worth getting up early for.
We are hoping to book again in June when we go to the MEN again.
May 4, 2013
Rated 5.0 out of 5.0 by Lorna414 Surprisingly excellent!
Whilst I was expecting a good, comfortable hotel, I admit to being surprised at how good it was! It just goes to show how fantastic customer service is not the norm in hotels anymore, you get used to indifference. We were met by a smiley porter who took in our luggage and parked the car. Check in was easy, rooms well appointed with fabulously comfy beds and the food was excellent. We had dinner one evening with efficient service and very tasty food and the breakfast selection was hot and fresh. All in all we were very impressed and will be back.
May 3, 2013
Rated 5.0 out of 5.0 by V007 Mr V
A: Hotel is brilliant, fantastic room, bathroom and Bed. Very clean and comfortable. I really love the idea of priority member's floor, a great idea. Free Wi-Fi in my room which is very good. Don't understand why other hotels charge for Wi-Fi
B: Great Location, close to all amenities.
B: Bar area is very nice and I love the idea that you can get good quality food at the bar, after the restaurant is closed.
C: Car park available opposite the Hotel
D: Charges for drink, car park and food are slightly expensive, but overall, a very good quality hotel. Will definitely stay there again and recommend it.
May 1, 2013
Rated 5.0 out of 5.0 by Fatla Absolutely PERFECT Stay!
From the initial correspondence with the reservation agent, I knew this would be a great stay. Emails were returned very promptly and all communications were very pleasant. I had to make a slight change to my reservation and this was done with ease. I also had communications with the concierge who helped in arranging a car rental. I also had a package sent to the hotel a few days in advance of my stay and it was kept for me (even though the name on the package did not match my reservation name...thanks again for that!!). Checking in was easy and quick. The room itself, along with the bathroom was very spacious and clean. My room also had big windows which was nice during the evenings. The full complimentary English breakfast was more than enough to get you to lunch. All options are included (too many to name) and that value cannot be beat!! The location of the hotel is great, with a short walk to the Arndale Centre and Printworks, as well as Piccadilly station (12 min walk). It's also across the street from Shudehill station and is very close to the Northern Quarter (good shopping). This has easily become by hotel of choice for Manchester and I will definitely be staying here in the future.
April 30, 2013
Rated 4.0 out of 5.0 by Jackie101 Modern and very clean and comfortable
Overall a very good hotel, modern decor, very clean, would definitely stay there again and recommend.
April 27, 2013
Rated 4.0 out of 5.0 by angie72 one direction for my daughter and freinds
The hotels position was excellent for the concert we went too! A two minute walk and we were there. The staff were very helpful and friendly, The girls loved every minute and really enjoyed the evening meal and breakfast…The only thing the room could of done with was a docking music system as I forgot to bring my charger and that would of done the trick….we will be back very comfortable beds :)
April 25, 2013
Rated 5.0 out of 5.0 by Rekka Great hotel!
We stay here whenever we visit Manchester and have never had a bad experience yet. We’ve tried others in the area but the Crowne offers the best value for money, comfort and great service all in the heart of the city.
April 25, 2013
Rated 5.0 out of 5.0 by Lynziswez Exceeded all Expectations
Just wanted to say a big thank you to the Crowne Plaza Manchester for a great overnight stay. Originally booked by our Children as a 50th birthday gift to accommodate us whilst staying overnight in Manchester planned back in January with tickets to go see Meat Loaf on his final tour. Devastated to find out gig was cancelled the night before. We decided to still travel to Manchester & stay over. I emailed the hotel for any suggestions with their local knowledge ,after struggling to find something on the Internet to entertain us on the Wednesday night. My son had arranged with the manager the Friday before our stay ( him & his wife stayed the night) for an upgrade from standard room to a club king room with access to the club room. When we arrived after a 35 min train ride ( we chose to leave the car in parbold 5 mins from home and travel by train at a cost of £9.10 return each on a duo ticket - was cheaper to buy these and not use the returns than to pay for 2 single tickets each way ) got off train & hotel was approximately a 5 minute walk. we were greeted at reception by a lovely young lady. After a couple of confusing conversations we find that we have been upgraded again to a club suite. We were on the 3rd floor and Our door card gave us access to the club room on the eighth floor which is a private room for club room guests only ... Providing free soft and alcoholic drinks between 6pm and 8pm. We enquired with the hotel reception when booked in if they had received my email and could they assist with recommendations for the evening. We were advised that we would receive a call in our room in a short while to which we did with suggestions of local activity. We got changed, utilized the free tea / coffee in our room & then went in the Club room about 7:10pm. The club room was about 75% occupied when we arrived. Very friendly waiter offered us drinks and served us with well portioned drinks of anything we chose and kept this up for the time we remained in there. We got chatting to numerous other guests and had a lovely giggly start to a fab evening. We went out for a meal and then called in to the hotel bar on our return for a night cap before going up to bed. The bar was ultra modern with a fantastic ambient feel and surprisingly busy for a Wednesday evening. Our suite was lovely consisting of a lounge with white leather suite desk chair & lamp all with the contemporary design, ample hanging space, lovely 2 sink bathroom and iron / board and suit case holder. Bedroom had the biggest bed you have seen which was about 3 foot high which just curled around you when you got in. Best nights sleep away from home that I have experienced. Complementary breakfast in the morning again in the club room where we did self serve continental breakfast with ample choices. The same guy from the previous night who had looked after us in there again cleared away our used plates with a helpful cheery attitude . Check out was smooth and took no more than three minutes to complete. Just a wonderfully enjoyable carefree nights stay away from home. Thank you Crowne Plaza we will definitely be recommending you to all. Meat Loaf concert now rescheduled for 25th may .. Our wedding anniversary is 24th may so we're thinking about staying I've that night and if we do it will be at the Plaza without a doubt !!!!
April 24, 2013
Rated 4.0 out of 5.0 by StephenN Crowne Plaza Manchester
Not great surroundings, but once inside a lovely hotel with excellent rooms and very quiet.
No wifi in the rooms which is disappointing.
Gymnasium is very poor for a hotel of this size and quality.
April 23, 2013
Rated 4.0 out of 5.0 Excellent Room
This hotel is excellent. The rooms are completed to a very good specification, including a great bed/ linen. Room service was good, as was the food.
The only disappointing thing was that there was no WiFi service which surprised me for such a new building.
April 23, 2013
Rated 5.0 out of 5.0 by PW17 Oustanding!
The hotel was an absolute pleasure to stay at.
Everything was absolutely perfect from arrival to check out!
Stunning room and hotel in a great location!
April 22, 2013
Rated 5.0 out of 5.0 by Simonp34 This is a great hotel
This place feels so good, really clean and the bed is so so comfortable. A very modern we'll maintained hotel that makes you feel special. Everything is s nicely done. I stay in hotels every week and this is n excellent example of quality.
April 21, 2013
Rated 5.0 out of 5.0 by JV61 Lovely, clean and quiet
Only stayed for 1 night and will definitely go back again. Hotel staff were all very polite and helpful. Room was very clean and comfortable. Hotel 2 minute walk from Arndale centre and 5 mins from MEN Arena.
April 19, 2013
Rated 5.0 out of 5.0 by PinkPinkFloyd Very nice Hotel
Really enjoyed our stay at the Crown Plaza, would highly recommend. AAAA1111
April 19, 2013
Rated 5.0 out of 5.0 by PeteSue The little things make the difference
We always use this hotel when attending events at the MEN Arena - its location is also convenient for the City Centre and public transport (we leave the car at home and travel to Manchester by train). We were pleased to see that breakfast tea is now served fresh in pots at the table (a vast improvement on the flasks of days gone by); were disappointed that one of the staff recommended the wrong tram stop for The Lowry, leaving us with a longer walk on a cold, wet day, but the overall comfort of the hotel and welcoming attitude of the staff made up for that one little mistake. Even the fact that Manchester Council were resurfacing the road outside at night didn't stop us from sleeping soundly!
April 17, 2013
Rated 4.0 out of 5.0 by DaveG55 Great facilities shame about the parking
A very good hotel with really good facilities but having to carry your luggage up the street and across the road could be better
April 16, 2013
Rated 5.0 out of 5.0 by Kim1979 Lovely stay for my boyfriend's 40th
The room was amazing, we were in the presidential suite. I made a note on the comments that it was a special occasion and there was a bottle of wine and a card in the room which was a lovely touch. The club lounge was amazing with the complimentary drinks and snacks and the waiter in the lounge had excellent customer service. An excellent stay would definitely recommend this hotel.
April 15, 2013
Rated 5.0 out of 5.0 by PDAD Exceptional
New hotel with all amenities. Tastefully decorated. Great location. We went for a Man U football game and it was easy to get to the stadium. The best part of the hotel is the staff. Very friendly and accommodating. Will definitely use this hotel when we go back.
April 14, 2013
Rated 5.0 out of 5.0 by scottmomo midweek stay
very close to men arena and printworks, our family room was perfect for our needs, the room itself was spotless and very well presented. beds comfy, bathroom very nice, reception staff friendly and welcoming.
would stop there again
April 11, 2013