Rated 4.6 out of 5 by 213
Rated 5.0 out of 5.0 by Northenlad Makes working away more enjoyable!
I have to say that within the UK this is by far and away the best hotel I have stayed in within the IHG group. I am here pretty much until April and have to say that I would rather be here than anywhere else if I have to be away from home!
The rooms are lovely with a comfy bed, great air-con and plenty of plugs in sensible places. The shower is designed for short, skinny people and whilst I am a big guy, I am not oversized!
I cannot say enough about the staff, they are fantastic! They make such a difference to the hotel and how guests feel during their stay. Whether it is the guys at Reception, or in the restaurant, they make you feel welcome.
I have to especially mention the ladies who work in the Club Lounge. They are an absolute credit to the Hotel and Group and I would offer them a job anywhere in the world showing "what good looks like" when it comes to engaging with people and offering outstanding customer service.
Thank you for the last two weeks - see you next Wednesday!
January 17, 2013
Rated 5.0 out of 5.0 by juetony2 our stay
we have stayed at this hotel several times and always look forward to our breaks in manchester. the staff are very friendly and nothing is too much trouble for them.
the room was clean and a pleasant place to sleep, we had breakfast which was very nice and hot.
will stay again without hesitation.
January 16, 2013
Rated 5.0 out of 5.0 by SuperPaolo One of my favourites
The Crowne Plaza Shudehill in Manchester is definitely one of my best and preferred hotels worldwide. Excellent location close to shopping areas, very appealing design of the rooms, very helpful and nice personnel.
Nothing wrong, all excellent!
January 16, 2013
Rated 4.0 out of 5.0 A series of mishaps but still a great hotel.
At check in we were dealt with quickly and efficiently, however the hotel did not know we were platinum members so we were not upgraded. After later telling them this, we were granted access into the club lounge - but no room upgrades were available. Unfortunately, we were unable to make use of the lounge as we had theatre tickets for the time where the canape's and drinks were served - so we did not make the most of the lounge. It did mean we could take advantage of the breakfast offer - which was only £5.00 and definitely worth it!!
After checking into our room, which was very nice, we discovered a fault with the TV. As we were travelling with a young child, a TV is an essential!! We reported the problem and immediately someone came to look. Unfortunately, the TV could not be fixed so we were offered the chance to move rooms. We were in our room within 20 minutes. This did mean we were separated from the other people in our party - but the speed a which we were dealt with was great.
Overall the mishaps we experienced did not deter from our stay. The Crowbe plaza is still one of my favourite hotels in Manchester!
January 16, 2013
Rated 5.0 out of 5.0 by David1989 Great a must go!
Me and my partner were looking to go away for the new year and found the plaza hotel it's was amazing! From the moment we walked in to the moment we left was great we will definitely go and stay again.
The staff were very helpful at one point had a staff member sat with us showing us on a map the best places. To go for new year it was amazing that he shown us he wanted us too have a great a new year.
Had an amazing room 10/10, Only thing missing what would of been great was a jacuzzi bath.
Breakfast was a buffet and was great also staff walking round with tea was a niece touch.
Hope people had the same experience has us what a great start to our 2013
Thanks you Crown plaza manchester!
January 8, 2013
Rated 5.0 out of 5.0 by Allison21 Great service with a smile from all staff
Our friends and ourselves had booked club rooms on the 8th floor which unfortunately were placed on the top floor under some noisy machinery on the roof and therefore we all had a troubled sleep on our first night. We mentioned this at the reception desk and were told we could be moved to a suite on a lower quiet floor which was very good as we had four more nights and the room was lovely. Many thanks to all the staff who were very helpful at all times from our arrival until our departure for recommendations of restaurants to assistance from Steve who helped load our car. Cannot fault the service we received and will definitely recommend your hotel for anyone we know travelling to Manchester. Thanks for a great stay.
January 8, 2013
Rated 4.0 out of 5.0 by PJW1 Great For Central Manchester
Good value for a very comfortable room right in the centre of manchester and a reasonable price car park just accross the road. The restaurant was also reasonable value with a good variety.
January 6, 2013
Rated 5.0 out of 5.0 by Shawy28 Great stay between xmas and new year
First visit to Crowne Plaza Manchester and we were delighted with it! The cost was very reasonable, the staff were welcoming and very helpful but best of all was the location which is perfect for everything we wanted close to the Printworks, the Arndale and the Northern Quarter we will definitely come back. Finally the breakfast was also brilliant, buffet style but it didn't feel like the usual buffet with people climbing over each other, it felt like a very good restaurant :-)
January 4, 2013
Rated 5.0 out of 5.0 by CLFO An excellent stay.
We had stayed at the Crowne Plaza in Manchester several times but this was the first time we had stayed in such a large room (716). The room was very well decorated and very clean. One minor point is that it would be a good idea to provide two bathrobes as standard. We also had access to the Club Lounge which gave us free tea and coffee all day and canapés and alcoholic drinks between six and eight pm. This was a great start to our nights out. We were also entitled to a free continental breakfast in the lounge but you could pay an extra £5 to upgrade to the buffet breakfast in the main restaurant. The staff were very helpful as usual. We can't wait to return.
January 3, 2013
Rated 5.0 out of 5.0 by TillyFlopShopsTillDrops Highly recommended for business and leisure
Highly recommend. This immaculate hotel is in a very central location just a minute's walk from the main shopping area/restaurants/night life.
Due to the city centre location there is a dire lack of parking facilities/unloading area (a major downfall when you have luggage and many boxes of items to unload for setting up a meeting). Despite being a significant drawback the hotel itself was a treat. From reception to checking out the staff were professional and most helpful when I asked to move from the 2nd floor to a higher room (the lifts were very quick) but I only asked to move because I was wary there might be noise from the lower levels, which I fully expected at the time of year and due to the central location. I had no need to fear, the room was well sound proofed, I couldn't hear the traffic at all or anyone from the abutting rooms or the lift.
The room offered every comfort. Heating and air con that worked, fantastic!
Really well appointed, contemporary and oozing high quality furnishings with a luxury bed, pristine bedding and great pillows. It's common to find it difficult to sleep in a hotel due to the change of routine and noise from other guests but I slept soundly here.
I loved the black theme with red accents and fabulous mood lighting. Plush. Lots of mirrors, including all important long mirrors; lots of well-placed sockets for appliances; ironing board; brewing facilities and delighted to see a safe for valuables, which was so easy to operate. All major plus points for me. The wardrobe was a tad small for two people but totally adequate for one night.
The bathroom is ultra modern, toasty warm and with an efficient shower and lashings of hot water. A minor point might be that the shower was unusually raised some 22cm from the floor, which I overlooked upon stepping out, caught my foot when I tripped over its threshold and fell forward. Could be an issue for a person with a disability. Noted to step out with caution the next time I used it.
Inexpensive, 24hr food service...another great plus point for late travellers who miss the evening meal/prefer to stay in the room. Unfortunately I had an early start and had to dash off the next morning without breakfast so I'm unable to comment on this aspect but I cannot fault the hotel apart from the lack of parking/unloading facilities sadly.
January 3, 2013
Rated 5.0 out of 5.0 by Mikey71 Always a warm welcome and very comfortable
I have stayed here on a few occasions now. Most recently I was lucky enough to be upgraded to club level which was even better still.
All rooms I have stayed in are well appointed, good quality bathrooms with both bath and shower and enough soft furnishings to equip a small house.
The beds are exceptionally comfortable and give a wonderful nights sleep. Air-con does what it's supposed to. All extras you would expect to find are in the room.
Room service food quality is excellent as is the speed of delivery. Bar is clean and welcoming with a nice atmosphere.
This is my hotel of choice for Manchester when the prices fit within my allowable range.
January 2, 2013
Rated 4.0 out of 5.0 by Micky108 Good Hotel.........
Good Hotel with all the key requirements in a nice ambient environment.
Always dissapointing when my Rewards points are always missed off when checking in.............just means it takes me longer to get the added benefits!
Apart from that I's recommend it if you visit Manchester.
January 2, 2013
Rated 5.0 out of 5.0 by AndyY63 Pre Christmas stay
As always a very good stay. Staff extremely helpful and courteous; cannot fault the hotel for effort.
January 2, 2013
Rated 4.0 out of 5.0 by Clarky5150 Fantastic stay in Manchester.
I booked overnight for my wife, stepdaughter and I as we were visiting to catch a concert at the O2 academy.
The club family room on the 7th floor was of good size, spotlessly clean and well furnished.
The members suite on the 8th floor was well stocked for snacks and drinks and the staff very attentive.
The one niggle with the stay was the breakfast. The staff were a little disorganised and I had to request a poached egg for my daughter 3 times. The hot buffet was also short of several items and at no time had a full supply of foodstuffs to complete a cooked breakfast.
All in all though a recommended experience.
December 29, 2012
Rated 4.0 out of 5.0 by Jacqs75 Excellent Staff and Service
As in every stay the staff are approachable, helpful and kind. The junior suite was that though, very junior, you can not fit 2 people on the sofa comfortably, and the lack of mirrors with sockets near them was frustrating for us hair straighter ladies! But the quality of furnishings and surroundings weighs this out.
December 15, 2012
Rated 4.0 out of 5.0 by janet1penny crowne plaza review
this was our second stay at this hotel the hotel is clean and comfortable staff are good ,hotel is close to the arndale shopping centre and the men arena , nothing negative about the hotel
December 14, 2012
Rated 5.0 out of 5.0 by Courteener Great location for a night out and shopping the next day
Convenient location and very comfortable hotel. Booked well ahead so got a good offer which made it all the better. Will stay again.
December 13, 2012
Rated 4.0 out of 5.0 by SB777 Nice Hotel; Uncomfortable Bed
This is a very modern hotel with convenient access to public transport. I was surprised that the mattress was lumpy, sagging, and I had bed springs poking me while I slept. The shower was placed in the corner (curved triangular shape) and was very small with closing doors - it felt very cramped. Other than that, the hotel was very nice and I enjoyed my stay.
December 13, 2012
Rated 5.0 out of 5.0 by Sapphire60 Excellent City Centre Hotel
Spent 2 nights at Crowne Plaza and absolutely loved it. Service and accommodation were first class. The beds were so comfortable and for once slept right through. Used the Restaurant for breakfast and one evening meal, great food and value for money. Upgraded to an 8th Floor room and got complimentary drinks and snacks at the Club Room between 6 and 8 pm.
December 13, 2012
Rated 5.0 out of 5.0 by GrannyGroup Great weekend for Christmas Shopping
Stayed with my mum and sister for 2 nights while doing some Christmas shopping. Paid the extra for the club lounge and was very impressed. Free drink and nibbles from 6pm to 8pm each evening and free tea/coffee and soft drinks at all other times. The room was very large and had ample space for all 3 off us and there was plenty of freebies (shampoo etc). The staff were all very nice from the front desk staff right down to the waiting staff and you couldn't ask for anything more at breakfast , it was great. All in all, we had a great stay, hotel is so close to the shops, right accross from the bus station and close to the train station for getting back to the airport.
Thanks Crown Plaza for a very enjoyable stay.
December 11, 2012
Rated 5.0 out of 5.0 SUPER FAMILY FRIENDLY
SUPER HOTEL, FAMILY FRIENDLY EASY CHEQUE IN AND OUT FAB LOCATION IF YOUR GOING TO THE MEN LESS THAN A 10 MIN WALK. LUSH ROOMS WITH 2 DOUBLE BEDS, LOVELY BATHROOM WITH BIG FLUFFY TOWELS. AS MUCH AS YOU CAN EAT BREAKIE !!!!!! THANKS CP
December 10, 2012
Rated 4.0 out of 5.0 by andy55 very good hotel with reservations
This is a very good hotel that is let down by by the facilities provided at breakfast. The tables are seriously crowded together and if you are unfortunate enough to be placed near the dispensing tables you will be constantly shoved in the back, pushed and in real danger of having food dropped on you! This is not the standard you would expect of this quality of hotel and did spoil a birthday treat weekend.
December 10, 2012
Rated 5.0 out of 5.0 by KevinM Great experience again.
This hotel does everything right. I've stayed here several times and always have a great experience. The location is convenient for restaurants and shopping. The rooms are nice, with the most comfortable beds. We always enjoy a drink and sometimes snack at the bar at the end of the day. The staff is excellent, from the welcome at reception, the friendly bar staff, and as always Gareth is a wonderful asset. It's so nice to be recognized and remembered when your away from home. He always makes time for a chat and some good tips for enjoying our visit. You can see how much he cares about his job and the hotel guests.
December 10, 2012
Rated 5.0 out of 5.0 by Kenny500 Excellent all round service
A good hotel in central Manchetser with helpful staff
December 8, 2012
Rated 5.0 out of 5.0 by ML980 Good Room, Top Location and Friendly Helpful Staff
Clean, smart room on 7th floor - bathroom maybe a bit on small side, but how much time do you spend in there? Helpful, friendly staff on check-in; they had looked at and actioned my room preference. If you want a solid, reliable hotel with easy access to Northern Quarter you can't go far wrong.
December 1, 2012
Rated 5.0 out of 5.0 by redstretfordender fantastic rooms and staff
Fantastic stay, great comfortable room. Restraunt evening meal was excellent. Verry little road noise , even in the morning.
Hearty breakfast and friendly very helpful staff.
will reccomend to friends.
November 23, 2012
Rated 5.0 out of 5.0 by Jaytee Really super hotel
Great location. Modern hotel, room very comfortable with excellent amenities. The room was extremely quiet at night. Can't wait to book in for another stay.
November 22, 2012
Rated 5.0 out of 5.0 by Aveman Back to Basics
After the very poor experience at the Crown Plaza in Jeruslaem I welcome the opportunity to report on an excellent hotel. It was simply a faultless experience. Good, curteous staff, very clean rooms and overall the factilities that I have come to expect from the franchse. Well done to all. I would not hesitate to come back to this hotel
November 21, 2012
Rated 5.0 out of 5.0 by Cambrian Excellent service
Staff were very helpful and good knowledge of the local area, parking was great as they parked car for us.
Rooms modern, high standard and very comfortable. Only complaint could have had more sachets of milk.
Breakfast was excellent, good choice and hot coffee.
November 19, 2012
Rated 1.0 out of 5.0 by krowe Noisy Room!
I booked a king suite (room 728) for an over night stay for my husband's birthday. Although we were happy with the room on arrival, we did not get a good night sleep. There was noise coming from the floor above what I can only describe as furniture being dragged across the floor. This happened numerous times around 4am and then again at around 6am. Also there was somthing that sounded as though a washing machine was running from the early hours as well.
I returned home and realised I left my makeup in the room, I have rang on numerous occasions and been put through to 'lost property' although having tried I have not yet made any contact as the phone goes through to voicemail.
November 18, 2012