Rated 4.5 out of 5 by 262
Rated 5.0 out of 5.0 by Sholly Northern Quarter Close On hand
Front desk, bar and restaurant staff all really friendly, the food is excellent and you couldn't be any closer to some of the best bars and restaurants like Trof, Almost Famous, Solita and many others in the Northern Quarter. The rooms are great and the bed is so good its scary. My favourite Crowne Plaza in the UK.
March 3, 2013
Rated 4.0 out of 5.0 by cks1 Excellent Rooms Great Value
Family of 4 stayed here on Friday 22nd Feb for Justin Beiber concert at MEN.
Rooms were excellent and beds comfy. Rooms fitted 2 double beds easily.
Location is ideal for the short walk to the MEN and Arndale Shopping Centre
Parking just over the road at £15.90 for 24 hours which was pretty reasonable for city centre.
Hotel was very clean and staff friendly.
Will defo book again
February 28, 2013
Rated 5.0 out of 5.0 by PeterMK45 Great location and great family get together
Excellent location - so close to the city centre and yet the room was quiet and we were not awoken by trafiic or similar. The room itself was very comfortable indeed and the choice of bath or shower much appreciated. The quality of the moisturiser etc was also much appreciated.
The website does not celebrate the very good restaurant in the way it might - we had a really good meal, great selection of different options, good attentive service and an excellent ambience.
Looking forward to our next visit - really contributed to a very enjoyable and memorable break.
February 25, 2013
Rated 5.0 out of 5.0 by MikeyC As always, a lovely place to stay
The best thing about this hotel is the comfort of the beds. The next best is the friendliness of the staff. I am never disappointed when I manage to book this hotel whilst working in Manchester.
The only problem for me is that the rates don't always fall within our corporate budget so I am unable to stay here as often as I would like.
February 21, 2013
Rated 5.0 out of 5.0 by MAND fab stay
EVERYTHING GREAT AT CROWNE PLAZA FROM DAVID ON RECEPTION WHEN WE ARRIVED TO BUFFET BREAKFAST BEFORE WE LEFT. OUR THIRD STAY AT THIS HOTEL. WE LIKEY!
February 15, 2013
Rated 5.0 out of 5.0 by Mikey71 I love this hotel
The most comfortable beds in the world
February 13, 2013
Rated 4.0 out of 5.0 by James48 Club Lounge
Only disappointing aspect was the lack of service in the Club Lounge. I visited twice on the evening of Monday the 4th February and waited for someone to serve drinks. Unfortunately despite waiting on both occasions no one appeared. No point in booking a club room if all the facilities are not available.
February 11, 2013
Rated 5.0 out of 5.0 by lakespur 1st time at crown plaza but not last
stayed here for the first time as part of a gift for my wife.arrived three hours early for check in but was told no problem but as room was not quite ready we left case with them and went for a walk.on returning found case been taken up to room.the room was a beutiful double bedded room withcomplimentary fruit and a card for my wife .the rest of our stay didn't dissapoint with great food and service we will definately be returning
February 6, 2013
Rated 5.0 out of 5.0 by Marlen Excellent
Enjoyed our 2 night stay in a Club room - what a great view!
Wonderful service/staff at Reception, and in the Club Lounge on 8th Floor. Room very comfortable and beautifully decorated.
Position of hotel great for MEN, Victoria Station, Arndale and all other shops!!!
Only downside was Kitchen service - food very good, but took ages to get food after ordering . Service on bar was also a bit slow. I am in the same business and realise fresh food has to be prepared but Management could perhaps do with checking out what the problem is here (!?). The hotel has not rushed off its feet - so heaven help the kitchen if it gets really busy - it doesn't deserve to be let down in this department.
Would certainly revisit if I go back to Manchester City Centre.
February 5, 2013
Rated 5.0 out of 5.0 by welcome1 friendly service, food terrific, room clean and spacious.
had a wonderful time,very relaxing,staff very friendly and helpful,had a great dinner which i thought was great value, would deffinately come back again.
February 4, 2013
Rated 5.0 out of 5.0 by LanaLove Brill Hotel
Love this hotel, they have the best staff, service, food and accomodation. Highly recommended.
February 2, 2013
Rated 5.0 out of 5.0 by Clo1011 Comfy beds, nice clean bathroom overall very nice
Stayed in a room to accommodate 3 people however did think the room was abit small, but overall beds were comfy and room was very clean and bathroom was nice too. Would stay here again. Staff were professional however could be more welcoming and smile.
February 1, 2013
Rated 4.0 out of 5.0 by Retiredtraveller Good place to stay near the centre of Manchester
We stayed at the Crowne Plaze on Shudehill for two nights on a winter break, mid week deal, paying extra for a 'Club' stanfard room and use of the Club Lounge. We arrived early, before the stated check-in time, and as no Club rooms were ready, we were offered an upgrade to a 'King' room which is apparently very similar but a little larger. We were pleased with the space in the room but would have preferred an armchair or two instead of the chaise longue. The bathroom was clean with a large floor area, and it had a separate bath and shower cubicle. All of the fittings looked new and were of a high standard but the shower cubicle was a little small (I am over 6 feet tall). The Club Lounge provided a pleasant place for a pre-dinner drink as Shudehill does not offer tourist bars or pubs in the immediate area although the Print Works complex is only a short walk away. The Lounge was also a peaceful place to have breakfast. There is a tram stop a few yards from the hotel with a connection to Manchester Piccadilly and Victoria for those arriving by train. The hotel is conveniently situated for the city centre although a little to the north of it. The staff were pleasant and helpful, and the hotel looked well maintained. We felt the package we took enabled us to enjoy our short break in Manchester and represented excellent value for money. I would recommend the Crowne Plaza to any friend wishing to visit Manchester as we did.
February 1, 2013
Rated 5.0 out of 5.0 by Al2329 Great start and finish to my European adventure
Stayed at the Manchester City Centre for a few days at the start of my holiday in mid December and on my last night before returning home in late January.I arrived about 7am, checking was quick and efficient and my room was ready to go. So nice to have a hot shower after a 28 hours of flight time. Staff are knowledgable, friendly and genuinely happy to help out. The room suited my needs exactly. Huge comfortable bed, shower and bath in the bathroom, and good sized work area. Took up an upgrade opportunity and the business suite on level 8 is well resourced. Great location ... Close to public transport, down town, sporting venue, restaurants and shopping precinct. Would definitely return to the Crowne Plaza in Manchester and recommend highly.
January 27, 2013
Rated 5.0 out of 5.0 by SoosanW Always the best
We visit Manchester quite often and nearly always choose the Crowne Plaza. In our opinion this is one of the best hotels we have stayed in the uk. From the front door to the room is a breeze with efficient, pleasant and helpful staff. The rooms are modern, stylish and have everything you would need in a hotel. The beds are huge and sumptuous. We usually get an upgrade on our platinum status to the club room floor and this provides another level of service with food, drink and other facilities. For the guests coming in by car there is parking available 200m away for £4.80 per 24 hrs. The hotel is in the northern quarter which has lots of bars and eating. It is also only a 5 minute walk from the Arndale and city centre. Would recommend this hotel any day.
January 26, 2013
Rated 5.0 out of 5.0 by paulcle lovely rooms and friendly service
Second time of stopping at this hotel and found the recption staff very friendly. The room is very confortable and we appreciate the extra we get from booking budget hotels. We were pleased to find that this time the breakfast staff were friendly and far more alert than last. The offer of coffee was extremely quick and the top ups offered frequently. The food was more than adequate. All in all a good stay
January 26, 2013
Rated 5.0 out of 5.0 by Pen1 Very happy regular customer
I have stayed at The Crowne Plaza, Shudehill, Manchester on average 10 nights a year for almost three years now. It is my hotel of choice when I visit Manchester. Service is great and over the years I have noticed further improvements in various areas of service (with minimal cutbacks). The staff are superb, the reception team always cheer you up however long your journey has been and everybody is helpful and friendly. If you order room service, the service is prompt and accurate. The ambiance in the restaurant and bar are good too. Highly Recommended from somebody who travels a lot.
January 21, 2013
Rated 5.0 out of 5.0 by HPL48 Fine and Lovely
Not first time we've stayed here - we like the hotel.
January 20, 2013
Rated 4.0 out of 5.0 by AdrianL Enjoyable stay
The hotel staff are friendly and very helpful. Our 'family' hotel room was comfortable and provided enough space for the three of us and our three large suitcases. We had dinner in the restaurant and the meals and wines were excellent. Breakfast was wonderful, with a wide choice. The hotel is within walking distance of the city centre centre and a major shopping centre. Happily stay at the Crowne Plaza again.
January 18, 2013
Rated 5.0 out of 5.0 by Northenlad Makes working away more enjoyable!
I have to say that within the UK this is by far and away the best hotel I have stayed in within the IHG group. I am here pretty much until April and have to say that I would rather be here than anywhere else if I have to be away from home!
The rooms are lovely with a comfy bed, great air-con and plenty of plugs in sensible places. The shower is designed for short, skinny people and whilst I am a big guy, I am not oversized!
I cannot say enough about the staff, they are fantastic! They make such a difference to the hotel and how guests feel during their stay. Whether it is the guys at Reception, or in the restaurant, they make you feel welcome.
I have to especially mention the ladies who work in the Club Lounge. They are an absolute credit to the Hotel and Group and I would offer them a job anywhere in the world showing "what good looks like" when it comes to engaging with people and offering outstanding customer service.
Thank you for the last two weeks - see you next Wednesday!
January 17, 2013
Rated 5.0 out of 5.0 by juetony2 our stay
we have stayed at this hotel several times and always look forward to our breaks in manchester. the staff are very friendly and nothing is too much trouble for them.
the room was clean and a pleasant place to sleep, we had breakfast which was very nice and hot.
will stay again without hesitation.
January 16, 2013
Rated 5.0 out of 5.0 by SuperPaolo One of my favourites
The Crowne Plaza Shudehill in Manchester is definitely one of my best and preferred hotels worldwide. Excellent location close to shopping areas, very appealing design of the rooms, very helpful and nice personnel.
Nothing wrong, all excellent!
January 16, 2013
Rated 4.0 out of 5.0 A series of mishaps but still a great hotel.
At check in we were dealt with quickly and efficiently, however the hotel did not know we were platinum members so we were not upgraded. After later telling them this, we were granted access into the club lounge - but no room upgrades were available. Unfortunately, we were unable to make use of the lounge as we had theatre tickets for the time where the canape's and drinks were served - so we did not make the most of the lounge. It did mean we could take advantage of the breakfast offer - which was only £5.00 and definitely worth it!!
After checking into our room, which was very nice, we discovered a fault with the TV. As we were travelling with a young child, a TV is an essential!! We reported the problem and immediately someone came to look. Unfortunately, the TV could not be fixed so we were offered the chance to move rooms. We were in our room within 20 minutes. This did mean we were separated from the other people in our party - but the speed a which we were dealt with was great.
Overall the mishaps we experienced did not deter from our stay. The Crowbe plaza is still one of my favourite hotels in Manchester!
January 16, 2013
Rated 5.0 out of 5.0 by David1989 Great a must go!
Me and my partner were looking to go away for the new year and found the plaza hotel it's was amazing! From the moment we walked in to the moment we left was great we will definitely go and stay again.
The staff were very helpful at one point had a staff member sat with us showing us on a map the best places. To go for new year it was amazing that he shown us he wanted us too have a great a new year.
Had an amazing room 10/10, Only thing missing what would of been great was a jacuzzi bath.
Breakfast was a buffet and was great also staff walking round with tea was a niece touch.
Hope people had the same experience has us what a great start to our 2013
Thanks you Crown plaza manchester!
January 8, 2013
Rated 5.0 out of 5.0 by Allison21 Great service with a smile from all staff
Our friends and ourselves had booked club rooms on the 8th floor which unfortunately were placed on the top floor under some noisy machinery on the roof and therefore we all had a troubled sleep on our first night. We mentioned this at the reception desk and were told we could be moved to a suite on a lower quiet floor which was very good as we had four more nights and the room was lovely. Many thanks to all the staff who were very helpful at all times from our arrival until our departure for recommendations of restaurants to assistance from Steve who helped load our car. Cannot fault the service we received and will definitely recommend your hotel for anyone we know travelling to Manchester. Thanks for a great stay.
January 8, 2013
Rated 4.0 out of 5.0 by PJW1 Great For Central Manchester
Good value for a very comfortable room right in the centre of manchester and a reasonable price car park just accross the road. The restaurant was also reasonable value with a good variety.
January 6, 2013
Rated 5.0 out of 5.0 by Shawy28 Great stay between xmas and new year
First visit to Crowne Plaza Manchester and we were delighted with it! The cost was very reasonable, the staff were welcoming and very helpful but best of all was the location which is perfect for everything we wanted close to the Printworks, the Arndale and the Northern Quarter we will definitely come back. Finally the breakfast was also brilliant, buffet style but it didn't feel like the usual buffet with people climbing over each other, it felt like a very good restaurant :-)
January 4, 2013
Rated 5.0 out of 5.0 by CLFO An excellent stay.
We had stayed at the Crowne Plaza in Manchester several times but this was the first time we had stayed in such a large room (716). The room was very well decorated and very clean. One minor point is that it would be a good idea to provide two bathrobes as standard. We also had access to the Club Lounge which gave us free tea and coffee all day and canapés and alcoholic drinks between six and eight pm. This was a great start to our nights out. We were also entitled to a free continental breakfast in the lounge but you could pay an extra £5 to upgrade to the buffet breakfast in the main restaurant. The staff were very helpful as usual. We can't wait to return.
January 3, 2013
Rated 5.0 out of 5.0 by TillyFlopShopsTillDrops Highly recommended for business and leisure
Highly recommend. This immaculate hotel is in a very central location just a minute's walk from the main shopping area/restaurants/night life.
Due to the city centre location there is a dire lack of parking facilities/unloading area (a major downfall when you have luggage and many boxes of items to unload for setting up a meeting). Despite being a significant drawback the hotel itself was a treat. From reception to checking out the staff were professional and most helpful when I asked to move from the 2nd floor to a higher room (the lifts were very quick) but I only asked to move because I was wary there might be noise from the lower levels, which I fully expected at the time of year and due to the central location. I had no need to fear, the room was well sound proofed, I couldn't hear the traffic at all or anyone from the abutting rooms or the lift.
The room offered every comfort. Heating and air con that worked, fantastic!
Really well appointed, contemporary and oozing high quality furnishings with a luxury bed, pristine bedding and great pillows. It's common to find it difficult to sleep in a hotel due to the change of routine and noise from other guests but I slept soundly here.
I loved the black theme with red accents and fabulous mood lighting. Plush. Lots of mirrors, including all important long mirrors; lots of well-placed sockets for appliances; ironing board; brewing facilities and delighted to see a safe for valuables, which was so easy to operate. All major plus points for me. The wardrobe was a tad small for two people but totally adequate for one night.
The bathroom is ultra modern, toasty warm and with an efficient shower and lashings of hot water. A minor point might be that the shower was unusually raised some 22cm from the floor, which I overlooked upon stepping out, caught my foot when I tripped over its threshold and fell forward. Could be an issue for a person with a disability. Noted to step out with caution the next time I used it.
Inexpensive, 24hr food service...another great plus point for late travellers who miss the evening meal/prefer to stay in the room. Unfortunately I had an early start and had to dash off the next morning without breakfast so I'm unable to comment on this aspect but I cannot fault the hotel apart from the lack of parking/unloading facilities sadly.
January 3, 2013
Rated 5.0 out of 5.0 by Mikey71 Always a warm welcome and very comfortable
I have stayed here on a few occasions now. Most recently I was lucky enough to be upgraded to club level which was even better still.
All rooms I have stayed in are well appointed, good quality bathrooms with both bath and shower and enough soft furnishings to equip a small house.
The beds are exceptionally comfortable and give a wonderful nights sleep. Air-con does what it's supposed to. All extras you would expect to find are in the room.
Room service food quality is excellent as is the speed of delivery. Bar is clean and welcoming with a nice atmosphere.
This is my hotel of choice for Manchester when the prices fit within my allowable range.
January 2, 2013