Rated 4.2 out of 5 by 77
Rated 5.0 out of 5.0 by Lumberjack Hallmark Property!
Truly one of the best stays I've ever experienced in the IHG family! The staff is very courteous and professional. Fortunately, bad weather kept me 'at home' in the hotel, and I had a great time spending the evening at the on-site Irish Pub, O'Malley's. The food and drink were great, but the Bar-keepers made the night memorable. My room was extremely clean and comfortable; top-notch. On checkout in the morning I was even pleasantly greeted by the hotel's GM, Trisha who asked us about our stay. The Tyson's Crowne Plaza is a great choice for both business and pleasure. I consider this location a hallmark property, very relaxing and comfortable.
December 15, 2013
Rated 1.0 out of 5.0 by Hazkas2012 Not Up to Expectation
Purposely moved from another hotel in Tyson Square to have a more comfortable stay from IHG hotel Group. Was not impressed and highly disapointed with hotel overall, from the design of the hotel where you have to walk to lift a very long way to the guest lifts, room with white lights which is not welcoming at all. No warmth and relax.... to be out of the hotel early on Saturday check and try another competitor which was much more welcoming.
Going to the room u have to passed this noisy bar...untidy and waiters and bartenders who was not attentive. tables are full of bottles and empty glasse sand the ash tray on the table is full of cigaratte buts . Till I left, after my drinks, tables still not cleared and cleaned. and so disgusting to look at even though I am a smoker.... Even in most of the bar I go, I remember the waiter and waitresses
Compared to the Hamilton Crown Plaza which I stayed on Monday 9 Dec 2014, the service difference were like like heaven and earth... even though both were Crown Plaza.... Staff here were less attentive and at one time I did considered there are so attentive, polite and continue to clean tables that had been left by customer. No bell boy to assist with luggage, everything has to be done your self like No frills hotel and not 5 Star ( or may be 3 star???? or less).
Anyway... Thats how I feel... I expect a lot more From Crown Plaza Tyson because of the Crown Plaza Brand, like how Crown Plaza the Hamilton took care of their staff. Even as Ambassador Member, I was refused of late check out at 4pm (being denied of a promised benefits) hence you know you no longer welcome, made me decided to be back at a competitor hotel who appreciate you more....
December 13, 2013
Rated 5.0 out of 5.0 by NayB Excellent Staff and delicious breakfast.
Always a pleasure to stay..just wish could get a lower rate.
Amber and Abraham at front desk were so helpful and greeted us so well on Thanksgiving.
Breakfast great.... Scrambled eggs with cheese, green pepper the best this time! Sausage is the best anywhere. Staff very kind.
December 2, 2013
Rated 4.0 out of 5.0 by Mom44 Friendly Staff
Our first day/night at your hotel we had ladies at the desk who were great. They knew information about Tysons Corner Center and when we had a problem with the bathroom they were able to get someone to us immediately. We enjoyed their friendliness and outgoing personality and professionalism.
The second night interestingly we had all guys at the desk. They were also friendly, outgoing and professional.
My one disappointment with the stay is that breakfast was not enjoyable. My husband was given coffee that wasn't hot. Not taking my husbands word for it the waiter opened the carafe which did have some steam coming out and my husband explained that no matter if the carafe was hot, the coffee was not hot. He did finally bring another one. I ordered just a plain ham and cheese omelet and I got a western omelet and I don't like onions nor peppers in my omelets. My husband had ordered eggs Benedict so we traded breakfasts and it was okay. My son had the buffet and he said the waffle he was eating was pretty cold and then they had cold syrup to add to it. Not quite enjoyable. The waiter was not friendly and not only to us. Think he got up on the wrong side of the bed.
I had changed our reservation before I arrived to include breakfast for the three of us on the second day, but I asked to have that changed after our experience the first day, but no one would change it. I certainly didn't want to go back. The three of us ate on Friday and it wasn't cheap to be treated poorly. I wonder why they couldn't reduce our rate to remove the inclusion of breakfast. Maybe someone can tell me.'
Other than that, our stay was wonderful and it wouldn't stop us from coming back or recommending the hotel to others, but I would not recommend them eating breakfast at the hotel.
November 22, 2013
Rated 5.0 out of 5.0 by weddingC Great service
A long weekend stay with family and friends for a wedding was only enhanced by the great service in all areas of the hotel. The front desk staff was friendly, knowledgeable and helpful, the restaurant staff efficient and caring and the shuttle service was tolerant, honest and polite. This is added to a clean and comfortable facility in a great location which met the needs of our large diverse group.
November 22, 2013
Rated 5.0 out of 5.0 by weddingsis Wonderful and accommodating
I had the opportunity to stay at this wonderful hotel while visiting for my brother's wedding. We had family come in from all over the country, as well as overseas, and the staff bent over backwards to make sure everyone had a wonderful stay.
Not only was the staff courteous, but they were pleased to introduce us to their chef, Sam, when we had multiple dietary restrictions. Sam was the chef for either of the restaurants in the hotel, and the dishes he made us were amazing! Eating out can be a very daunting task for us because of the risk of cross contamination, but we felt very safe ordering food at this facility.
We ate at O'Malley's with a sizable group, everyone ordered something different, and the entire group was more than pleased with their dishes. We had initially assumed that they only served "bar foods", but quickly found out that they have a much more extensive menu. Everything is made from scratch, too! Well, minus the chicken fingers, but what's a pub without chicken fingers? :)
Our kids enjoyed swimming in the pool, the adults enjoyed the hot tub and the fitness room, and our favorite part was all the places available for gatherings. There were couches arranged around a huge TV, a large oval marble table with about 8 chairs around it, a conference area where computers could be hooked up from a central place in the middle of the table, and multiple couches and chairs in the lobby.
Any time our group had down time, we were easily able to gather in one of these areas and play games together, or just sit and hang out. It was so much nicer to have a huge open area for everyone to gather, rather than try to stuff ourselves into one or two hotel rooms and try to play games there.
The hotel is also very centrally located to many great places. Across the street is one mall and another is just down from that. The hotel also provides shuttle service to many local places!
We loved our stay and this really was one of our best hotel experiences! Thanks to everyone on the staff for being so courteous and helpful!
November 20, 2013
Rated 3.0 out of 5.0 average stay
room was clean, twin beds only instead of queen. no fridge a big minus. The food at breakfast was poor. No taste. I have had free breakfast at other hotels that were much better than the one I paid for.
November 20, 2013
Rated 4.0 out of 5.0 by StefInAZ Great place for a business trip
The reasons they are above the others.
Complimentary water and candies in the room.
The calming lotions and spray on arrival,
Great service at the front desk.
Shuttle service to area offices
November 19, 2013
Rated 5.0 out of 5.0 by lotsoftravel818 wonderful staff, friendly and fast service
I have nothing but the best things to say about my stay at the Crown Plaza. The staff were friendly, helpful and professional. They really made being a guest there a pleasure! The room was very clean and the hotel amenities are great.
I would certainly recommend this hotel.
November 17, 2013
Rated 5.0 out of 5.0 by Jamie927 Love this hotel!
This was our second visit and besides the convenience and proximity to our ultimate destination the hotel and staff were just great. We had room service during our stay and the food and service was near perfection.
November 16, 2013
Rated 4.0 out of 5.0 by asdf1234zxcv1234 Nice stay
Pro - Streamlined check-in process. Drink voucher for platinam status. Nice staff.
Con - Air conditioning is loud.
November 8, 2013
Rated 5.0 out of 5.0 by EricB21 Always Great
I have been going to Crown Plaza Tysons Corner for the past 5 years for business and they have always been good to me. They have great food with excellent service. The gym is solid with a pool and they have a sports bar with plenty of TVs to enjoy the games. They have a shuttle service that will take you to the mall and to all the nice restaurants in the surrounding area. If your looking for an awesome hotel while on business or pleasure in Mclean this is definitely the spot. Also, the new decorations and has a nice modern look...hats off to their design team!
October 18, 2013
Rated 5.0 out of 5.0 by Temple Our stay
Very comfortable well serviced room. Excellent in-house facilities.
October 9, 2013
Rated 4.0 out of 5.0 by David1953 Very accomodating facility
Very friendly staff. Appreciate local shuttle service. Convenient location; close access to great restaurants.
October 7, 2013
Rated 5.0 out of 5.0 by CoachMarvel Central Location
In town on a business trip. Hotel was centrally located and convenient to everything I needed. Was with in walking distance to a nice mall and restaurants. If I were to have a need to stay in this area again. I would stay here.
October 2, 2013
Rated 3.0 out of 5.0 by prg1000 No safety box, cheating with room type
Do you know, what is the difference between Standard room and King bed premier room? When you book you will get some hints. When you are at the hotel, they will give you what they want. If you claim, they will tell you all rooms are same. They even do not realize you are a Platinum member. But most important is, this hotel doesn't offer a single room with a safety box.
Nevertheless, one positive thing - the bed and pillows are very comfortable.
September 30, 2013
Rated 5.0 out of 5.0 by CABB Excellent Value Location and Service
We met a friend here for a weekend visit. The service was exceptional is every manner. We asked for a fridge, it was in the room in under 10 minutes, We asked for early check in not an issue done immediately.
Services and amenities were top notch.
I would highly recommend.
September 25, 2013
Rated 4.0 out of 5.0 by Jessica941 Shuttle left us hanging
The front desk recommended I take the shuttle to my meeting destination. I arrived 20 minutes ahead of departure as suggested by the front desk. There were several others waiting outside. After 15 minutes, I checked,and apparently the shuttle had gone elsewhere. Bottom line, I had to walk to my destination and was almost late for my meeting.
On a positive note, the bed was extremely comfortable, room service was good and the aroma therapy bedside was a great touch!
September 23, 2013
Rated 5.0 out of 5.0 by SHLOMO1006 very good location , excellent service
I can only say good words about this hotel after we stay the weekend enjoyed breakfast at the hotel and dinner at Tyson gallery
September 20, 2013
Rated 5.0 out of 5.0 by Mel20132 Very accomodating service, fresh hotel
Very much enjoyed my stay at Tyson's Corner Crowne Plaza. The rooms were clean, nicely done and comfortable. The hot breakfast is amazing and the front desk staff were very accomodating. I would definitely recommend this hotel for your stay.
September 18, 2013
Rated 5.0 out of 5.0 by DS1965 Outstanding Service
I I stayed last week (Sept 9th-13th). I would like to compliment you and the staff!
It is refreshing to stay at a place where the staff; this includes the front desk, house keeping, O’Malley’s staff and the shuttle service, are so courteous and helpful.
The front desk was always helpful in my questions including booking my taxi service back to Dulles.
The house keeping crew were always friendly and acknowledged me with a hello at every encounter, not to mention the cleanliness of the room itself.
I would especially like to acknowledge the shuttle driver Keith. This young man went above and beyond anything I expected; kind , courteous and knowledgeable about the city.
It was a pleasure meeting a young man of his character this day and age. I am sure he will do well in anything he undertakes in life.
September 17, 2013
Rated 4.0 out of 5.0 by Adam1982 Stay often
I stay here every few months and the bartenders remember my name (don't know if that's a good thing or not). The location is great, especially for shopping. The rooms are fine and the bar food is decent. Nothing to complain about here.
September 12, 2013
Rated 5.0 out of 5.0 by MsDallasl Wonderful weekend
My stay was from Thursday evening through Sunday afternoon. I had hoped for a luxurious getaway and was not disappointed. The staff from the front desk to the housekeeping staff went over and above requirements to meet my every request. Of course the room was beautiful and comfortable. Can't forget to mention O'Malley's....fun time every visit. And, absolutely the best hotel pool ever encountered. Awesome weekend.....thanks so much!
September 11, 2013
Rated 5.0 out of 5.0 by mch3sm Great Hotel
Couldn't find anything to complain about, two resturants food was great and all the staff was very help full and attending to are needs
September 7, 2013
Rated 5.0 out of 5.0 by BarbaraKW Everything it was supposed to be, except the "quiet floor" was a little noisy
I loved everything about the hotel: polite and helpful staff, beautiful atmosphere, outdoor landscaping and seating, large swimming pool, adequate fitness equipment, located very close to shopping an restaurants, very soft bathrobe, complimentary treats left in room, nice mattress and bedding... I could probably go on. I particularly loved the idea that this hotel has a "quiet floor," which was perfect for me since I was enjoying a relaxing and QUIET weekend (without the little kids). Unfortunately, there were several instances late at night that I was woken up by loud people in the hallway, which was particularly irritating for me, since I paid extra to be on the "quiet floor." I spoke with the front desk staff in the morning, who were very kind and eager to please. They assured me that there was, in fact, a sign on the floor outside the elevators to that effect, and that other people checking in on that floor SHOULD know they were booked for a room on the "quiet floor." They "fixed" it by paying for my breakfast, but I would still recommend to management to put a better sign in a better location AND instruct staff to verbally inform "quiet floor" guests on check in that they ought to be quiet in the hallway and in the rooms on that floor. I would still visit this location again, but I would expect to have a true "quiet floor" experience.
September 7, 2013
Rated 5.0 out of 5.0 by cliffd excellent hotel and staff
during our stay the staff was very helpful and the . room was very clean and comfortable. We plan numerous visits and will come back.
September 4, 2013
Rated 4.0 out of 5.0 by COLGG Great Intro to VA
We relocated from AL to VA and stayed at the Crowne Plaza Tysons Corner prior to moving into our apartment in Arlington. Was a great stay, great staff, close to numerous eateries...was clean and restful.
September 4, 2013
Rated 4.0 out of 5.0 by klee good stayc
Based on the cost..the overall stay was great. What attracted us was the cost and location. It was far enough from the city to be quiet yet close enough that getting to Verizon center for a concert was quick and easy. The only downside was there wasn't much open late after midnight.
September 4, 2013
Rated 5.0 out of 5.0 by jason1 Great stay
I always have a great stay. The breakfast and staff is fantastic. The front desk is always helpful and take care of my need at all hours of the day. I will continue to stay here in the future.
September 3, 2013
Rated 5.0 out of 5.0 by Azozzz Great staff and very helpful
You have very nice and helpful staff great location
August 30, 2013