Rated 4.2 out of 5 by 67
Rated 4.0 out of 5.0 by teachertsa comfortable atmosphere
Loved the work out room and the pool. Wished I could've brought eye buds since i forgot mind. Breakfast was awesome!
June 2, 2013
Rated 4.0 out of 5.0 by Brownie1958 Aminties
Room was excellent, Staff was second to none and over all experience was excellent
June 2, 2013
Rated 4.0 out of 5.0 by Gizzard room change......
We arrived shiortly after 3:00 p.m., was told our assigned room wasn't ready, so they gave us another room. My wife and i went out after taking our stuff to the room, and came back later. I took my shoes off and was lying on the bed watching TV. I got up to get a drink, and felt my socks get wet. I checked the floor and found the entire carpet was damp...There was no smell or anything. I went downstairs to the front desk to report it. In just a few minutes I had another room, amidst multiple apologies, and was offered breakfast for both of us the next morning for the inconvenience. Now to be truthful, your breakfast buffet and the wonderful man, Frank, that you have working in the breakfast room is one of the major reasons we stay with you. He is the greatest.. Anyway, I returned to the room, started to pack our things and a gentleman I assume was the housekeeping manager came up, checked the floor, asked if we needed help moving our things, and just a couple minutes later, another gentleman, whom I think was the maintanence supervisor, did the same thing. We believe that perhaps the carpet had been scrubbed, since it was wet all over, and had not dried out completely.
While, perhaps, this should not have occured, we know that sometimes things do happen. The manner, though, in which it was handled by your staff could not have been any more professional.
My only suggestion is that maybe the carpets shoudl be checked for dryness before the room is opened up..
May 24, 2013
Rated 5.0 out of 5.0 by pris52 Front Desk Reception/Hotel
Absolutely OUTSTANDING!!! i was made to feel as if I was the most important guest in the hotel. The attention to detail and consideration was exceptional. My comfort was of utmost importance to these professionals who spared nothing to ensure I had a remarkable hotel experience.
Also, I stayed at the hotel years ago when it was a Holiday Inn. Believe me- there is nothing of the Holiday Inn anything remaining. BRAVO! I had a great time and will not hesitate to choose the Crowne Plaza again. THANK YOU
May 16, 2013
Rated 4.0 out of 5.0 by Lovethehorse Awesome room
The room and staff are EXCELLENT. The dining area and high prices were BAD. We got three small bowls of soup, one burger that came with onion rings....and walked out with a bill for lunch at almost $60....ouch!!!! DON'T EAT HERE!!!. We only ordered coffee, tea and water to accompany our meal. ( P.S. we found about a teaspoon of crab in the crab soup which looked like watered down broth with a few onions in it. Terrible!!!!!) However, the room was excellent and staff was EXCEPTIONAL. Really nice. Made up for the lunch fiasco.
May 13, 2013
Rated 5.0 out of 5.0 by Eddie01 Comfortable bed and good value
ood value for the money; very comfortable bed; convenient location; ample room for 3 adults.
May 3, 2013
Rated 4.0 out of 5.0 by CWSMN Comfortable Bed
The bed was actually better than most hotels I have stayed at. The Irish Pub bar was great, good food and pleasant atmosphere. I like the outside courtyard area as well. Very nice.
April 20, 2013
Rated 3.0 out of 5.0 by Lexn Nice hotel, lacking some attention to detail
Stayed at the hotel for a wedding. Check in was great, staff polite and helpful. However, our room was not well cleaned - dirty bathtub, clothes left in the bathroom by previous guests. Our requests to have the clothes removed were ignored. Price was good, but staying there with children I was uncomfortable questioning how clean things really were.
April 19, 2013
Rated 5.0 out of 5.0 by Keisha Good people Good Place
Comfortable beds, great customer service, great place to be
April 16, 2013
Rated 5.0 out of 5.0 by ceej Great Place for Wedding Guests ~~ Accommodations
Very comfortable, great and helpful staff, restaurant very good, nice atmosphere, and free transportation for guests to get to metro. Excellent valule especially at the wedding rate!!
March 23, 2013
Rated 4.0 out of 5.0 Great Location and Price
We stayed for two nights over the weekend, all in all, great stay, We are given drinks vouchers for the bar as we were priority club members. The staff upon checking were helpful and polite.
The car parking is free at this hotel which is always a plus and free wifi was also included, the speed of which was ok.
We did not eat in the hotel but all in all found it to be good and we would stay here again in the future. There is no club lounge in this hotel but on this occasion we would have been too busy to use it anyway.
The hotel is within walking distance from the Tysons Corner Malls
March 17, 2013
Rated 5.0 out of 5.0 by PhotoMan1 Predictably Great
As I get older, I really value business relationships with accoutants, attorneys, vendors for my business, my doc and dentist AND the hotel I stay at when in the DC area. The Crowne Plaza at Tysons is never chancy- the staff are welcoming without fail and the rooms are clean and modern. Parking is easy, too.
February 1, 2013
Rated 5.0 out of 5.0 by Alixa Comfortable room/bed and great service.
All ratings I've marked were excellent!! Nothing else to add.
January 23, 2013
Rated 5.0 out of 5.0 by runninggrandma I can't say enough about the staff!
I had a wonderful stay and must say i have never had a bad experience here. There was a problem with my reservation and the staff were professional and amazing in correcting the issue with a sincere apology. The hotel is clean, comfortable and safe. I love to stay here.
I can't say enough about the staff. I was greeted by name, and everyone i came into contact with was friendly, helpful polite and professional.
Thank you for making may stay away from home so pleasant!!
January 9, 2013
Rated 4.0 out of 5.0 by marsteles Nice room and convenient location
Over the Christmas weekend it was very quiet, obviously low occupancy, and the staffing level was down. No bellman to help with luggage or valet.
The staff in the dining room for breakfast was good. The buffet was nice.
A call for room service on our first morning was with poor results. No one answered our call or returned our message. We went down to the dining room instead. The second morning was better with room service breakfast being delivered on time.
The room was very nice, but the bathroom is too small for a couple, but probably okay for a single business traveler.
The biggest negative is that the hotel is hard to find until you know where it is. Front door is hidden from the street and signage is poor. Hard to find the entrance until you know where it is.
January 5, 2013
Rated 5.0 out of 5.0 by B1948 Care, Comfort and Great Service
My husband and I have done extensive traveling. By far the staff, accommodations and service at the Crowne Plaza was superior to some of the 5 Star hotels that we have been privileged to give our business. Each staff person called us by name, addressed our concerns immediately and provided impeccable service. Each person needs to be congratulated as they definitely reflected a friendly, gracious, warm and caring environment.
January 4, 2013
Rated 1.0 out of 5.0 by scottinva1 Issues
While the room was generally comfortable enough, I reported a problem with the toilet as it was stopped up by calling to the front desk. The front desk assured me it would be taken care of during the day. When I arrived back to my room at 5PM it was still backed up. I had to wait to make sure it was taken care of and while there was an apology there wasn't much of one.
December 31, 2012
Rated 2.0 out of 5.0 by scottinva1 Unfortunate Stay
I'd had pretty good luck with the CP until the last few stays. On this stay, I went to look out of the window and found a wrapped up sandwich left by a prior guest. I reported it to the front desk and provided it to them and all I received was a half hearted apology. I wasn't expecting much, but it isn't a good indication of how well the rooms are kept that sandwiches are left behind.
Also, I noted the towel and wash cloth numbers were pretty small. One towel and 2 wash cloths though I didn't even bother to report that.
December 31, 2012
Rated 4.0 out of 5.0 by BetsyB Great experience at Crowne Plaza Tysons Corner
Great price, location, convenient parking and clean rooms.
December 14, 2012
Rated 2.0 out of 5.0 by Warrant2 It's okay
December 13, 2012
Rated 4.0 out of 5.0 by RichNY Recent stay
Front desk personnel were quick and friendly with check in. Very easy and they were most helpful. Nice property but I still find parking an issue with this hotel.
December 10, 2012
Rated 5.0 out of 5.0 by NayBird Staff- Room cleanliness- Food
OMG this hotel is the greatest!
From the time you walk through the front door the staff is great. We had a small snack at the Pub and Breakfast at the Tuscan Grill. The Host at the grill could not be nicer.
We asked for a quiet floor and it was very quiet. Beds are so comfortable and the housekeeping staff were so personable and asked if there was anything they could get us. Room was very clean. Cannot wait to stay again!
December 7, 2012
Rated 5.0 out of 5.0 by ks70 My favorite place to stay in Tysons
I travel to the Tysons area regularly, and the Crowne Plaza is my favorite place to stay there. Both the rooms and the service are a cut above the competition. I also like the fitness center and pool.
November 13, 2012
Rated 3.0 out of 5.0 by Gizzard TOO NOISY
Worst weekend we have spent there, out of about ten or so.... Room was backed up by elevator, constant noise and vibration from elevator was annoying and not at all conducive to a good night sleep. Other patrons in the rooms across the hall and in the hallway seemed to think no one was trying to sleep. Next time i will demand another room if the conditions are the same,or perhaps plan to stay elsewhere
October 26, 2012
Rated 1.0 out of 5.0 by TlFs Not worth it
Hotel does not have a club lounge, pool opening hours are very limited, overall not a good hotel
October 22, 2012
Rated 1.0 out of 5.0 by imran No Mirowave in the building and no Breakfast
I was surprise that there was no mirowave in the building to warm baby milk. So customers with babies should not even try to stay in that hotel. No breakfast, room was missing a curtain which I didn't realize untill the sun hit my face in the morning. Bathroom tub drainage was broken and look really dirty. Please tell the guy at the pool to show some smile on his face.
October 19, 2012
Rated 5.0 out of 5.0 by NayBird Great Place all over
Front desk staff are outstanding as always..3rd time stay in last 6 months.
Room so clean and bed so comfortable.
Breakfast buffet great.
October 19, 2012
Rated 2.0 out of 5.0 by MATTRYAN NOT GOOD-VERY DISAPPOINTED
WE THOUGHT STAYING IN THE CROWN PALACE WOULD BE A NICE EXPERIENCE. IT WAS OUR FIRST TIME DEALING WITH THIS CHAIN. WE WERE VERY..DISAPPOINTED!!! WE WERE TWO ADULTS AND TWO CHILDREN SO WE NEEDED SOMETHING TO SLEEP FOUR. WELL THE ROOM THEY GAVE US (AND WE WERE TOLD ALL THE ROOMS WITH TWO BEDS WERE THE SAME SIZE) WAS THE SIZE OF A SHOE BOX AND SO WAS THE BATHROOM. WE ASKED TO HAVE OUR ROOM CHANGED , THEY SAID THEY HAD NOTHING ELSE, NOTHING LARGER AND THAT WAS IT . I FELT THEY WERE VERY INDIFFERENT. ALSO WE ALWAYS HAD TO ASK FOR MORE TOWELS WE NEVER HAD ENOUGH. I FELT IF THERE WAS FOUR PEOPLE IN A ROOM YOU SHOULD BE GIVEN AT LEAST FOUR TO WELS!! ONE POSTIVE NOTE WAS THE BREAKFAST AND DINNING ROOM. THE SERVICE WAS EXCELLENT A VERY NICE STAFF. I WOUILD NOT GO BACK TO THIS HOTEL AND NOT RECOMMEND IT. WE TRAVEL TO THIS AREA AT LEAST FOUR TIMES A YEAR AND THIS IS OUR FIRST AND LAST STAY AT THIS HOTEL!!
October 14, 2012
Rated 5.0 out of 5.0 by scottinva1 Very Nice Property and Staff
Everything from parking to amenities are solid at this convenient location. I look forward to more stays here in the future.
October 11, 2012