Rated 4.3 out of 5 by 404
Rated 5.0 out of 5.0 by tnarelle Wonderfully helpful, caring and friendly staff!
We had a fabulous Melbourne getaway. The location was perfect. Your prices and service were unbeatable. We had the most delicious dinner at your restaurant - Clarendon with the most friendly and obliging staff. Thank you so much, will be definitely be back to stay again whenever we have any future Melbourne trips.
August 21, 2014
Rated 4.0 out of 5.0 by travel 4ever Conceirge service the best
Were so pleased with the service given by Corey (not sure of spelling). He arranged hire car and restaurant bookings for us easily and efficiently. All the staff were really good, very friendly and helpful right down to the wait staff in the breakfast restaurant. The hotel is obviously having a make- over of its outside and reception areas which took away a bit of its ambience. Housekeeping is the only area that spoiled our holiday. Badly made beds and rubbish that was not removed and left to pile up i.e. old newspapers. The hotel is looking a little tired. We paid for a top floor room but it was pretty mundane and I thought didnt match how much we paid for the room. But overall thanks to the staff a very pleasant stay.
August 20, 2014
Rated 4.0 out of 5.0 by Lucky Pete Good location
Just a one night stay. Very good location. Building looks tired and entry was a bit confusing; however, staff were very friendly and co-operative. Thought the room would be dated and also tired but found it clean, tidy and very acceptable. Bed comfortable and overall a pretty good experience.
August 20, 2014