Crowne Plaza Melbourne

Hotel Front Desk: 61-3-96482777

Hotel Fax: 61-3-96295631

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Southern Cross Station

- Distance from hotel: 0.31 MI/ 0.5 KM South


Southern Cross Station

- Distance from hotel: 0.56 MI/ 0.9 KM North

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- Car Parking Available

- Self-Parking Fee: 16.00 AUD

- Valet Parking Available

- Valet Parking Fee: 47.00 AUD

- Valet car parking is a per night charge of $47 for guests. Casual - up to three hours - parking is available for $30.00 Care parking is available for $16.00 per entrance

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Hotel Highlights

Dive in at Melbourne Aquarium, tread the hallowed earth of Melbourne Cricket Ground or soar to new heights at Eureka Skydeck 88. Whether you've got an hour or a week in which to explore the city, your Concierge at Crowne Plaza Melbourne will help you discover it in your time.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 470 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



November 22, 2014


We were told this hotel was amazing, but from the time that we booked it was a major disappointment. We had to change our booking and thay charged is right away saying we can do it at anytime. Once we got there we were told our room wasn't ready and that we could have another one but it was only a double (we booked a king) when I asked about the difference in price I got told there is nothing and if you want the kind you have to pay more, I explained to the girl 3 times that's what we booked and she just kept repeating it'll cost more. Once we got up to the room it still had cleaners in there and the bathroom and bar fridge wasn't even done. We had come down for a little get away and Melbourne cup and thought this would be a great hotel but I'll never be staying here again. Major disappointment

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Location, location, location


November 20, 2014

On our annual 10 day stay in Melbourne for the Cup Carnival we found the location to be excellent. The staff were extremely friendly and welcoming, especially the concierge who was the first contact when arriving at the hotel each day. The room was clean and comfortable, however for a 10 day stay I was disappointed we didn't have a better view. And I'm slightly confused with the entrance and the "journey" to find the check-in counter. Maybe it is undergoing renovations.

Posted byHotelStaff
November 24, 2014
Dear Nannarae, Thank you for your feedback. The hotel does indeed lend itself to a great location, especially if you are in Melbourne for a period of time. I'm truly sorry that we were unable to provide a better view. Over the Melbourne Cup Carnival they are often the first to be fully booked. Please let me know when you next look to returning to Melbourne, where I would be delighted to personally oversee your room allocation. Kind regards, Cameron Abbott Hotel Manager
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Melbourne Visit


November 14, 2014


Hotel location downtown is great and right next to Tram Route 35 for visiting the inner city area.

Posted byHotelStaff
November 20, 2014
Dear Rick@SC, Thank you for highlighting our great tram proximity. Straight out of the hotel with the ability to easily travel to a number of destinations just makes life that little bit easier. The city of Melbourne looks forward to your next adventure! Kind regards, Cameron Abbott Hotel Manager
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in room comfort


November 12, 2014

we stop at crowne plaza all the time ,but the hotel needs to put back foxtel on their tv. especialy the sports channel

Posted bypattypat
November 20, 2014
all of your staff are first class especialy conceige they are the best see you next year
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