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Rated 3.6 out of 5 by 137 reviewers.
Rated 3.0 out of 5.0 by Just so so in the downtown area at the same price Room is clean, but furniture are old. No safety box, no refrigerator. Free wifi, but very slow. Add $10 for two-full breakfast, good! Free beverage, but just coffee, ice water. Older than other hotels, such as Courtyard, sleep inn ect. July 24, 2014
Rated 1.0 out of 5.0 by No A/C, broken toilet, TV w/o picture Arrived at 9pm after 14 hrs on highway. Checked into room. Hot air blowing from AC. Room at 79 degrees. Called front desk told maintenance would be right up. 15 min later manager called and said they need twenty minutes to replace AC unit. Would comp my bar tab and take off an amount off my hotel rate An hour went by no AC. Manager says it will take another 20 minutes to find one. Sat in bar for over an hour before it was 'fixed'. Room was still warm- never went below 74 degrees. Upon checkout no rate discount. Front desk employee new nothing about it and asked how much of a reduction I would be comfortable with. Seriously? Also, bartender served us a margarita, even though he ran out of tequila during the first pour. Walked to a table and grabbed table salt from a salt shaker, and shook it on a napkin to salt the glass. Served the Margaritas in beer glasses. July 23, 2014
Rated 1.0 out of 5.0 by No Good thought the name of the hotel was its reputation go here if you want to over pay to have a lot of drunk collage students running around in halls and knocking on your door at 3am go there the halls and elevator are hot this was a waist of money for me would stay at a Hampton inn and suites cheaper and a lot better value July 19, 2014
Rated 4.0 out of 5.0 by Very nice shuttle service Overall, our stay at the Crowne Plaza was not too bad. The reason I do not rate it as excellent is b/c there was a TON of fraternity kids there that impeded upon what we wanted to do (swim). The pool was very small, however, it wouldn't had mattered if larger b/c of the amount of college kids there boozing it up!! I understand I had no way of knowing they were going to be there and the hotel would have taken a chance losing business telling potential customers they had a big even like that going on. So, not really the hotels fault. I guess the one legitimate complaint I do have is that the elevator was really slow (and one was not working), and there were LOTS of mosquitos in the lobby. July 16, 2014
Rated 5.0 out of 5.0 by Nice Location - Good Value I went to Memphis for the 4th of July. I found the Crowne Plaza to be centrally located to the attractions in the City. The hotel was clean and the staff was friendly and professional. I would highly recommend the Crowne Plaza to those who are visiting the City of Memphis. July 15, 2014
Rated 3.0 out of 5.0 by Personal muy amable, pero no parece un Crowne Es un hotel comfortable con gente muy amable y eficiente en el servicio. Sin embargo, la calidad del desayuno y las instalaciones del hotel no corresponde a lo que se esperaria de un hotel Crowne Plaza, sino más bien a un Holiday Inn Express o un hotel de calidad similar a los Holiday In express. No sé si en Estados Unidos sean así, pero es muy diferente a las experiencia que he tenido en Europa y Sur América. July 15, 2014
Rated 2.0 out of 5.0 by review Hotel is old and dated. Should be torn dow and rebuilt. I requested a toothbrush from the front desk an they would not deliver it to my room - said I had to goto front desk to get one July 15, 2014
Rated 5.0 out of 5.0 by Just one thing you need to know Wireless internet does not reach the rooms near the ends of the hallways. Other than that, everything is close to perfect. July 15, 2014
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