Rated 3.6 out of 5 by 161
Rated 5.0 out of 5.0 by dick130 Out of date decor
I was expecting an exquisite overnight stay at the top of the brand. Instead, the decor was outdated (according to other brands that I have used) and the bathroom (a one sink) that required closing the bathroom door in order to stand in front of the sink. There was no couch or second chair (not counting the desk chair). How disappointing and if it hadn't been so hot outside, I might have checked some other brands in the area. Let me be clear, the desk and lobby personnel were the best, most helpful - couldn't ask for more. Thanks to them.
August 28, 2014
Rated 3.0 out of 5.0 by Ranger John Convenient to Peabody Hotel and Square
Our national family reunion group met at the Crowne Plaza in Memphis, and it served our group reasonably well.
Due to our late arrival time with a reservation which should have noted this, we were in a room with handicap facilities. It was functional, but the outfitted bathroom was a bit awkward for normal usage, let alone for someone with special needs.
The staff served us quite well, and arranged transport to our other Memphis hotel on the 3rd day, due to being full - it eventually came!
The restaurant served a decent breakfast, but the service was a bit slow. Overall the hotel felt a bit dated, compared to our 2nd hotel - certainly sufficient, but not excellent.
August 26, 2014
Rated 4.0 out of 5.0 by Andy98765 Good Rooms - Better Service
Room was very nice and spacious although the bathroom was a little small. Hotel was clean throughout even in the common areas. Staff is courteous and responsive. We had trouble with Wi-Fi service and it took over 3 days to fix. Overall, we had a good staff.
August 25, 2014