Rated 3.4 out of 5 by 74
Rated 4.0 out of 5.0 by LloydandCarissa Perfection.
We stayed at the Crowne during the St. Jude Memphis Marathon Weekend. It was great! Family friendly hotel. Free shuttle to Beale Street. Friendly and helpful staff. Awesome! The only reason that I didn't give a 5 star review is because I was double charged for parking (and that was corrected as soon as it was discovered) and I was double charged for room service (still waiting on the correction to show up in my account). They were extremely apologetic and corrected this issues as soon as they were found. And to be fair, it was during an ice storm when most of Memphis was without power, so I understand if they were have computer issues. No biggie! Great stay! Highly recommend! Booking this hotel again for the marathon in 2014.
December 9, 2013
Rated 4.0 out of 5.0 by plastic First time in Crown Plaza Hotel in Memphis
I enjoyed the Crown Plaza Hotel! I liked the "free shuttle' ride to different cultural attractions. and I thought the food was good. I was disappointed with the internet wireless service because it kept going offline. Also, there were "multiple" connections points of different strengths. Also, I was disappointed with the room heating control switch; it did not work. It was cold in Memphis and my room never warmed up -- I had to open my door to let heat in from the hallway. I got in bed and covered up in the blanket so it turned out OK -- I should have complained to management. Oh well .... overall I enjoyed the beautiful Crown Plaza hotel!
November 18, 2013
Rated 4.0 out of 5.0 by cbab staff eager to make our experience better
Our first night on 3rd floor, the room had a water leak which dripped all night in the toilet, the guests next door were very loud and the bed sheets were scratchy. The next morning we mentioned these things to the desk clerk and she immediately offered us a different room and moved us to the 10th floor. There our room at the end of the hallway was quiet with no plumbing drips and the bedsheets were soft and comfortable. If both nights had been like our second night we would have easily ranked everything 5-excellent.
The best part of our stay included a visit to a nearby restaurant, Monsieur DeMarcus, which is a newly opened French cuisine whose chef prepares exquisite crepes, both savory and sweet, as well as delicious salads and soups and a favorite, shrimp and grits. His homemade beignets were "melt in your mouth" delectable. We enjoyed our late afternoon lunch so much on Saturday we went back for Sunday brunch. Delicious!
November 12, 2013