Crowne Plaza Memphis Downtown

Hotel Front Desk: 1-901-5251800

Hotel Fax: 1-901-5241859

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Memphis International Airport (MEM)

- Distance from hotel: 12 MI/ 19.31 KM South l

- Follow exit to I-240 W Little Rock/Downtown Merge onto I-240 N Merge onto I-40 W via EXIT 31 toward LITTLE ROCK Take the SECOND ST exit, EXIT 1A, toward THIRD ST hotel will be on left hand side after coming down ramp.


- Distance from hotel: 1.5 MI/ 2.41 KM South

- Right onto GE Patterson, left onto 3rd Street.

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- Car Parking Available

- Self-Parking Fee: 17.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- We offer both self parking and valet parking. As of July 1, 2013 the daily parking fees are $17.00 for self parking and $20.00 for valet parking. Taxes are included in parking fees. Limited bus and trailer parking is available for $35.00 per day.

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Hotel Highlights

Our affordable Memphis meeting hotel is conveniently located in downtown Memphis, Tennessee and is a short block away from the Cook Convention Center. Our downtown Memphis hotel offers quick access to all the local attractions that make Memphis unique.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 268 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great staff


April 22, 2015


The front desk staff were spectacular at handling all of my needs. Ground transportation was very helpful getting around to downtown attractions in Memphis. Nice hotel.

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Another huge let down


April 22, 2015


I in the last few weeks have stayed in multiple locations crowne plaza and holiday inn. This one left me questioning whether it was worth continuing to dump value and money into IHG due to there minimalizing benefits for loyal customers(platinum or higher), but honestly ALL THE OTHER HOTELS I have stayed at managed to not only give me treatment I deserved but also served me fantastic reminders of how a Crowne Plaza location should be ran and managed. All in All maybe the worst hotel I've stayed at all year, few shinning gems, Russell worked with me to the best his limitations would allow, but otherwise ehh. Last time at this hotel for sure.

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Not your typical Crown Plaza


April 20, 2015


First, they did not provide me with the King bed that I paid for. Second, my first room was right next to a noisy freeway that was completely disturbing. Third, the toilet was constantly running/leaking. Forth, no bill was placed under my door. Fifth, check out was a long drwan out process due to several guests needing a copy of their bill and only one station could print them.

This was by far my worst experience at a Crown Plaza and the staff really didn't seem to care. Stay at another hotel while in downtown Memphis. This place brings nothing to the table.

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Bad rooms


April 14, 2015


Was given room on 10th floor directly under the exercise room. Treadmill noise was constant and loud until 11PM.the noise then started at 5:30 AM waking us up way too early. Requested to be moved , they gave us a room on the side of route 40 .Extremely load road noise ,especially tractor trailers, went on all night into the early hours of the morning. Impossible to sleep.
Checked out a day earlier than planned and cut short our trip in Memphis .
The restaurant staff were polite, the service excellent, the food was ok ,but I would not recommend staying here .because of the shabby treatment we received on the rooms You have someone staying 3 nights and you put them directly under an exercise room ?There should not even be a room under the exercise room. And then move us to the noisy side of the hotel Terrible experience.

Posted by HotelStaff
April 20, 2015
We appreciate you taking the time to provide us with such detailed feedback. We are very disheartened to hear that your stay with us did not meet your expectations and that you checked out a day early. We apologize that we did not have any other room locations to accommodate you at that time. Please note that our management are taking notes on the comments that you made and are considering different options in regards to the fitness center. We hope you will consider staying with us in the future.
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