Crowne Plaza Toluca-Lancaster

Hotel Front Desk: 52-722-2754475

Hotel Fax: 52-722-2712106

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


- Distance from hotel: 3.73 MI/ 6 KM South l

- Take Blvd. Aeropuerto north exit on Tecnologico street and turn to your left on the red sign.


- Distance from hotel: 27.96 MI/ 45 KM West l

- Take Viaducto Miguel Aleman, exit Autopista México-Toluca, then exit Blvd. Tecnologico-Zoologico, exit to the rigth and then in the red sign turn to your left

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

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Hotel Highlights

We know how important a good night's sleep is for you, so we do more than other Toluca hotels and offer the Crowne Plaza Sleep Advantage® Program, featuring sleep amenities and comfortable beds.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 51 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Need attention to details


20 diciembre 2014


The hotel is convenient location if in Toluca. Staff is polite and friendly. Full service restaurant and bar. Gym is sizable with room. Available 24/7 but no lights after 10:00PM.

Maintenance issues are appearing and becoming an issue (i.e TV did not work). As mentioned staff is friendly and polite, but they need to pay attention to details (water missing from gym, repairs forgotten or not followed up on)

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Good Overall experience


14 diciembre 2014


I was able to check in a little early. The staff was very friendly and informative. The room assigned to me was in excellent condition. I did not pay for breakfast at the hotel as I think 210 Pesos for a breakfast is expensive, so I can't tell you the quality of the food. The bar offers a wide variety of beverages and is staffed by nice people. There were a wide variety of channels to watch on TV, in English and Spanish. The internet worked most of the time. I will stay here again on my next visit probably.

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Stay at Crown Plaza, Toluca


13 diciembre 2014

The stay was very comfortable. Breakfast had vast number of choices to pick from.

Posted byHotelStaff
15 diciembre 2014
Dear Lakshmi, Thank you very much for sharing your experience, I am glad it was comfortable. We hope to see you back soon. Kind regards, General Manager
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almuadas confortables


09 diciembre 2014

no tuve mucha oportunidad de hacer uso de las instalaciones ya que las reuniones fueron todo el día unicamente pude desayunar y cenar en el restaurante, muy rico por cierto.

Posted byHotelStaff
26 diciembre 2014
Estimado jcm19, Muchas gracias por sus comentarios, esperamos verlo pronto. Esta es su casa. Saludos cordiales, Gerente General
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