English
Hotel De Mexico
Book online or call:
1 877 2 CROWNE (1 877 227 6963)
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Hotel Contact Information
Hotel Front Desk: 52-55-11641164
Hotel Fax: 52-55-11641176
Hotel Fax: 52-55-11641176
Rated 4.1 out of 5 by 27
reviewers.
Rated 4.0 out of 5.0 by Carlos57 Internet Access
I had stayed in this hotel for sever times and I always complain about the Internet access, it is very slow and does not allow executives to work in the room. This could be a reason for many of us to leave and look for another alternative. Please do something about this.
May 15, 2013
Rated 4.0 out of 5.0 by PhilK Crowne Plaza Mexico City
As usual when staying at this property, I very much enjoyed my stay. Room was quiet and comfortable; service was excellent. Staying on the 8th floor, nice to be able to grab a light breakfast each morning on 9th floor before heading off to business.
Only 2 minor complaints:
1. wireless continues to be spotty; sometimes it works well, other times so slow as to be not worth the effort to connect in the room.
2. curtain would not close completely, maintenance did come and improve the situation but I had to "jury rig" a solution with paper clips to keep the privacy curtain closed during the night. It worked, but not ideal (room 1806)
May 3, 2013
Rated 4.0 out of 5.0 by BLUEKING EXCELLENT ROOM - GOOD SERVICE
COMFORTABLES ROOMS, THE DESIGN, THE COLOR, THE JACUZZI, COMPUTER IN ROOM, SAFETY DEPOSIT BOX, THATS WE NEED IN EVERY HOTEL.
DIFFERENTS TYPES OF RESTAURANTS VERY CONVENIENT
TO WORK AND RELAX
April 29, 2013
Rated 4.0 out of 5.0 by patrickg Crowne Plaza WTC
The Hotel could use an update its looking a bit rough. The food was a downfall, compared to my last trip to Mexico City.
April 29, 2013
Rated 5.0 out of 5.0 by Kary34 Great hotel
We really enjoyed it.Comfortable beds, great service, excellent food.
March 30, 2013
Rated 3.0 out of 5.0 by Konrad Key Service is sub standard
On two occasions, the room key failed and I had to go 7 floors down to the lobby to get a new key. Management just said this happens, did not apologize, and made no attempt to say they wanted to fix the key system. Rarely experience bad keys at other hotels, certainly never twice. Also shocked that management just made excuses and did not apologize. Other than that, excellent hotel, nice, friendly staff and good location.
March 25, 2013
Rated 5.0 out of 5.0 by PalFer One of the best Hotels in Mexico City
This Hotel is located in a centric, fantastic and very safe area. Many good Restaurants, Coffee Shops, well known Stores and even a nice Supermarket are located at a convenient walking distance from the Hotel. The " Insurgentes " Ave. one of the Mexico city´s most important boulevards is just couple blocks from The Crowne Plaza Hotel.
Hotel Staff is one of the best in town they are very helpful and professional .
March 21, 2013
Rated 3.0 out of 5.0 by Kelly39 WIFI awful and safety concerns.
The hotel was clean and the employees were very courteous. The WIFI service, although offered was pointless. The WIFI while able to connect was so slow I could not do any work on it. My colleagues commented that it was the same in their rooms as well - the connectivity at the hotel prevented me from being able to work while traveling. Additionally the hotel staff at check in, the bell boy and others mentioned my room number outloud and in front of other guests. Out of courtesy for guest's and their safety their room numbers should not be mentioned or announced outloud, rather referred to by writing them down or pointing to them on written papers. When I asked if a colleague had checked in yet, the hotel staff gave me their room number without asking further questions - it seemed as though the staff was not well versed regarding the importance of guest privacy.
March 14, 2013
