Rated 4.7 out of 5 by 85
Rated 5.0 out of 5.0 by Constantin Outstanding accommodation
This is a great hotel in Miami's South Beach - our suite with lanai provided for a great experience. Management even offered us a bottle of red wine! Will definitely stay here again.
December 15, 2013
Rated 5.0 out of 5.0 by Ed222 Excellent hotel, wonderful staff with perfect location close to gay beach
Hotel is in easy walking distance to everything in South Beach and just steps from the beach. All the gay nightlife in South Beach is just a few minutes walk away. You can easily walk to the gay center and all the attractions in South Beach. Very close to the 12 Street gay beach.
December 15, 2013
Rated 3.0 out of 5.0 by Dev81 Nice Hotel - Met but did not exceed my expectations in any way!
Stayed here for 5 nights as it was our final destination of our trip to the USA. Both me and my wife were tired by now from the sight seeing and walking in NY and Washington DC and due to its position it was a great choice of hotel where we could just relax. The location is superb with south beach just across the road and the we were surrounded with designer stores and lots of restaurants. As soon as we arrived we were very well looked after. We were given a glass of champagne on arrival and our luggage was taken straight to our room. Our room was a penthouse suite with a rooftop terrace and partial ocean view. The room itself was nice and clean (though a bit on the small side) however, the partial ocean view from the rooftop was very 'partial' indeed. I did ask for a room change to one with a better view as we were in a corner and other suites had better views but this did not materialise. The private Jacuzzi was a nice touch and i used it on our third day. I expected the jacuzzi to be nice and relaxing with plenty of powerful jets but it was like sitting a big bath tub. Maintenance came to the room just incase I wasn't using it correctly but they advised everything is ok and thats how powerful it is..I told them it was a bit like sitting in big bath tub and felt a bit hard done by as this place was by no means cheap. Overall, I still enjoyed the luxury of the rooftop as I we had drinks on the rooftop quite often. Was also perfect for sunbathing in the mornings. The restaurant within the hotel is also very nice and looks over ocean drive. A nice stay in essence but feel as though I paid over the odds and was definately bought in by the rooftop terrace pics on the website which #like most hotels# was far from the real thing.
As an IHG member the hotel to be fair did meet but did not exceed my expectations. If returning to south beach I would definately consider this hotel but would be very tempted to try elsewhere also.
December 10, 2013
Rated 5.0 out of 5.0 by ChrisK72 Loved it!!
You will love every aspect of this hotel. From start to finish, this experience was remarkable. You'll feel pampered the entire stay. Beds rocked! Pool was awesome. Service was great. Location is perfect walking distance to the hotspots.
Enjoy your stay:)
November 30, 2013
Rated 5.0 out of 5.0 by Morty2 The way hotel stays should be.
Just back from 6 nights at the Z. Everything from check in to final departure was excellent. Staff patient, genuinely friendly and helpful with every request. Room very comfortable with great bed, aveda products etc. Restaurant Front Porch always busy at breakfast with great food at a great price .. Less busy in the evening but service and food equally good. Gym has a great open air feel to work off the excesses. The common areas funky and fun. All in all this is what I wish all hotel stays were like ( and sadly generally are not).
Location is great for both beach, Ccean Dr etc and shops .. Close to the action but not too loud. This was our second stay .. Both have been equally excellent .. And will not be our last. Go.
November 29, 2013
Rated 4.0 out of 5.0 Relaxing after 165 mile Cycle Ride to Key West
Stayed W/e 16 Nov for 3 nights.
Second time I've stayed at the hotel and the quality is very, very good.
Staff are great from car park to front deak to bar to pool staff!!!
One disappointment was not getting the promised upgrade room, but I was only on a rewards points break.... but the bottle of wine on arrival was appreciated - a nice touch thank you
We throughly enjoyed our stay at the Z and was more than a little disappointed to leave - (late check out to 2pm was denied to me) but will save the points and hope to be back soon.
Beach facilities are fab and its a great location for walking, jogging and cycling - All in all, a great hotel, great staff, great location and a place where you are treated as a person who matters to the staff.
November 25, 2013
Rated 5.0 out of 5.0 by BillS1 Great hotel, perfect location
Very nice hotel, deco style, with modern rooms, ready access to the beach, shopping, restaurants and clubs. I was very pleased with the room, very comfortable, and though on busy Ocean Drive, very quiet. The Front Porch restauarnt on the ground floor was very nice as well, with outside dining and excellent food and service. I really enjoyed my stay at the Z.
November 19, 2013
Rated 5.0 out of 5.0 by catperson Beautiful hotel with exceptional service
Hotel was very nice with exceptional staff and service. Will stay here again. Only thing that was amiss was hot tub had dirt in the bottom and street construction but were minor irritants. Would recommend this hotel to everyone.
November 19, 2013