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Rated 3.9 out of 5 by 91 reviewers.
Rated 5.0 out of 5.0 by Great Hotel I enjoyed my stay at the crowne plaza. The Front Desk Staff was great! August 26, 2014
Rated 5.0 out of 5.0 by Welcoming refreshing stay Clean, comfortable, with convenient dinning, good food, excellent service. Very responsive staff. August 25, 2014
Rated 5.0 out of 5.0 by Have kid, will travel After a long day of traveling with our toddler, we were welcomed to the Crowne Plaza with a great attitude from the hotel staff who went out of their way to make sure the crib was set up properly in the room as requested. The hotel rooms looked recently remodeled and were very clean and inviting. The bar/lounge was kid friendly and service staff was on top of their game. I would definitely recommend this hotel to others traveling to the Cleveland area. August 21, 2014
Rated 5.0 out of 5.0 by Very comfortable hotel for business traveler Very pleased with my experience at this hotel. Very friendly and helpful front desk staff who gave me several recommendations for places t dine and even offered to go out and get me coffee before I left (which was about 0430 in th emorning). Very convenient to Cleveland Airport with very comfortable rooms and an excellent fitness center and pool. Would gladly stay there again. the only shortfall from my perspective- the lack of a coin operated guest laundry left me with no way to rinse out and dry my workout clothes after my workout so that I was forced to pack damp PT gear. No where is perfect and this was a small and fairly common inconvenience -overall would highly recommend this hotel. August 20, 2014
Rated 4.0 out of 5.0 by very friendly staff nice Hotel, clean and really nice staff, I will revisit again! August 20, 2014
Rated 5.0 out of 5.0 by Staff is always great! Every time I stay the front desk staff is pleasant and accommodating with a cheerful attitude. Brittney, Maria, Mel, Vernon and Alex are a real pleasure. August 18, 2014
Rated 5.0 out of 5.0 by Great place to stay We've stayed here this summer for work travel on several occasions. The staff does a great job in making you feel welcome, are very friendly, etc. Melanie checked us in last week and was extremely nice. The atmosphere is great and the restaurant is excellent!! Good job as always, keep up the great work. August 18, 2014
Rated 2.0 out of 5.0 by Never on a Saturday night! The hotel booked a wedding party in the ballroom for Saturday night. We were assigned a room on the 2nd floor. All was ok until 10:30 when the D J started the music . So loud .....just unreal. We turned the fan on high and tried to drown out the noise to no avail. When we called the front desk to ask for help she said she would have someone take care of it. 15 minutes later we called again and she came clean that there iwas a wedding party and nothing she could do. One hour later we called again and the front desk lady said she would move our room but it really wouldn't help .....people from the fourth floor were calling to complain. The loud booming music continued until after 1:00 am. The front desk person, Jenny did all she could do. And in fact did a nice job of it. Just an awful situation for a nights sleep. The room was mediocre at best.......beware!! August 18, 2014
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