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Rated 3.8 out of 5 by 99 reviewers.
Rated 2.0 out of 5.0 by Working Poor/rude attitude of staff. Didn't recognize Platinum status. September 17, 2014
Rated 4.0 out of 5.0 by Nice staff, slightly dated, really firm pillows Nice place for the cost and would come back again. Just wish there were a few choices with pillow firmness. I woke up with a really stiff neck because they all were too firm. September 15, 2014
Rated 4.0 out of 5.0 by Clean and update facility The bar staff are very nice, but the people at the front desk were not September 15, 2014
Rated 3.0 out of 5.0 by Number 22 The Hotel was ok. The pool was empty. Fitness center was nice. Rooms were clean. Restaurant was good. I would stay here if traveling again but I would check the availabilty of the pool. Lots to do in the area. September 10, 2014
Rated 3.0 out of 5.0 by They Should Do Better Carpet not real clean in room. Breakfast buffet a waste. September 8, 2014
Rated 2.0 out of 5.0 by Remodeled older hotel with SMALL rooms and bad staff Front desk was understaffed with incompetent and uncaring people. Almost 30 minutes in line to check in at 11:45 at night. The double room was the SMALLEST and MOST CRAMPED hotel room that I've stayed in in 10 years. The budget chain motels have larger and more comfortable rooms. Loud AC. Mediocre $12 breakfast buffet. The property is way overpriced for the product provided. Look elsewhere. August 28, 2014
Rated 5.0 out of 5.0 by The Cleveland Airport Crowne Plaza Hotel has raised the bar! I love this hotel. This is my second time staying here for business reasons. The hospitality is warm, the rooms are big-beautiful-comfortable and the hotel itself is opulent and very up-to-date. The staff was amazing to me and I will look forward to staying at this property on my next visit to/thru Cleveland! I truly recommend this hotel to business travelers as it has everything you need to be effective during your stay. Thank you again for making me feel like a preferred guest! August 27, 2014
Rated 5.0 out of 5.0 by Comfortable pillows & great service My stay at The Crown was fabulous! The pillows were better than my favorite pillow from home! August 27, 2014
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