Rated 3.7 out of 5 by 39
Rated 4.0 out of 5.0 by toooptimistic Excellent Value
Very pleased with our stay, staff was nice and room was clean. Only complaint is that the heat/ac unit is loud and kept turning on and off during the night. Other than that, we enjoyed our stay.
December 4, 2013
Rated 5.0 out of 5.0 by Megsmt36 Attentive staff
Staff was vey attentive and kind. We got ready in the bridal suite and the housekeepers came by to check on us if we needed extra towels etc. the front desk ladies were more than accommodating and allowed for us to adjust our check out and in times. A great experience with fabulous staff. I would recommend to anyone.thank you for being so accommodating! They made a busy day easier with their professionalism and kindness
November 21, 2013
Rated 3.0 out of 5.0 by BusinessTraveller9999 Mildew in the shower...Again!
We recently changed to this hotel as our company's preferred property. Twice out of three stays there has been black mildew in the shower! Never a manager on site to talk to. The desk clerk is professional enough, but really...no manager on duty ever?
November 3, 2013
Rated 5.0 out of 5.0 by TJ23 Wonderful customer service
I have to compliment MARIA the representative at the front desk who checked us in upon arrival. Evidently there was a mistake made with my reservation and Maria handled it quickly and professionally. She made us feel like valued customers. I hope these comments make their way to the Front Desk Manager and that Maria is recognized to her skill. She is an asset to the hotel.
October 30, 2013
Rated 3.0 out of 5.0 by Poukao Business Visit
Had business conference at this property. The property is average in this area market however it is below average compared with other Crowne Plaza branches. My room had many problems; for example, (1) both phones in room broken (2) A/C & Heater malfunctioned during the whole stay (3) no room water for coffee maker (4) little or no available power plugs in the room. Good Points: (a) Good Internet Connection (b) breakfast and catering was good
October 22, 2013
Rated 5.0 out of 5.0 by sandischw Recommend
Very clean. The clerk behind desk was very friendly!
October 17, 2013
Rated 5.0 out of 5.0 by Molarman67 typical Holiday Inn friendliness`
Your staff could not have been more helpful to our group. Thanks for a great weekend
October 16, 2013
Rated 4.0 out of 5.0 by CJ25 Comfortable beds!
Very comfortable beds and lovely rooms. I was disappointed that there was no refrigerator and microwave in the room. I thought that was a standard at this point.
The service in the basement restaurant was excellent, but the food at the Sunday morning buffet was only average.
We were there for a wedding and took the hotel shuttle to and from the reception. On the way, the driver took a wrong turn, causing us to be late, which was a big deal as I am the mother of the bride.
All in all, I was satisfied with my experience but not overwhelmingly pleased.
October 9, 2013