Crowne Plaza Cleveland Airport

Hotel Front Desk: 1-440-2434040

Hotel Fax: 1-440-2431038

Hotel Email: mshaw@crowneplazacle.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Cleveland Hopkins International Airport (CLE)

- Distance from hotel: 3.5 MI/ 5.63 KM North l

- Complimentary shuttle available

- Take right out of airport following signs to I-71/Snow Rd., take left on Snow to I-71 South to exit 235 Bagley Rd., right on Bagley to Engle Rd, take left on Engle, hotel is on the right.

Burke Lakefront Airport (BKL)

- Distance from hotel: 15 MI/ 24.14 KM North l

- Interstate 71 South to Exit Number 235, Middleburg Heights - Bagley Road. Go west on Bagley Rd. to Engle Road. Turn left on Engle. Hotel is on the right side.

Cuyahoga County Airport (CAK)

- Distance from hotel: 30 MI/ 48.28 KM North l

- Interstate 271 South to Interstate 480 West to Interstate 71 South. Exit 235, Middleburg Heights, Bagley Road. Go west on Bagley; then left on Engle Rd. Hotel is on the right side.

Train
Amtrac

- Distance from hotel: 4 MI/ 6.44 KM North East

- I-71 South, exit on Bagley Road, exit #235, take right on Bagley to Engle Rd. take left on Engle Rd.. Hotel is on the right.

Subway

RTA Regional Transit Authority

- Distance from hotel: 3.5 MI/ 5.63 KM North

- Take right out of airport following signs to Interstate 71 from Snow road. Take left on Snow to Interstate 71 South to exit 235 Bagley Road. Go right on Bagley to Engle Road. Take a left on Engle. The hotel is on the right.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Self parking is complimentary for guests of the hotel.

Print Hotel Fact Sheet

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Hotel Highlights

The Crowne Plaza Cleveland Airport offers complimentary 24-hour airport transportation and parking. Available for all guests are amenities such as complimentary wireless Internet access, a 24-hour Business Center, value-added guest amenities, and so much more. Enjoy our excellent on-site restaurant, Tavolo 72, and a dip in our indoor pool.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 184 reviews
84%
Recommend This Property
Read All Reviews

Ratings Breakdown

184reviews

  • 5 Stars
    99
  • 4 Stars
    44
  • 3 Stars
    14
  • 2 Stars
    15
  • 1 Stars
    12

Business Travel 1 night

By

Март 22, 2015

club

Work out facilities could use an update as we all as the mattresses. Breakfast was not included and could be more reasonably priced, especially for a quick bowl of cereal and an apple of something of that sort.

Posted by HotelStaff
Март 25, 2015
Dear jay9024, I want to offer my apologies for the problems you were faced while our guest. We have begun the process of replacing the guest room mattresses. Unfortunately, the remodel of the entire fitness center will be a much longer process, but the process has begun the talks phase. I will pass your comments along to all the department heads as well as the comments about breakfast. We thank you for choosing Crowne Plaza Cleveland Airport and hope to see you again. Sincerely, Mitzi S. General Manager
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Inconsistent

By

Март 17, 2015

I've stayed at this property several times, and sometimes everything is fine. Then there are the other times.... My latest stay was a bewildering experience. My gold ambassador status was never recognized, I was given a room (#401) at the very end of a long hallway littered with dirty dishes and a pair of someone's pajamas (at 4:30 pm). The furnishings in the room seemed old and worn out, the bathroom was small and cramped, someone else's hair in the sink, and fingerprint smudges on the bed sheets. It was really much more of a low quality motel experience than a Crowne Plaza.

Posted by HotelStaff
Март 25, 2015
Dear Over Easy, Please allow me to extend me most sincere apologies for the inconveniences you faced while being our guest. There is no excuse for cluttered hallways, stained linens and rogue hairs. This does not represent our high standards or normal accommodations nor is there any excuse for such travesties. I have made the management team of all departments aware of the issues you were faced with and rest assured, it is something we take very seriously. I hope that, in the future, if you are in the area, you will once again allow us to welcome you to our property and be our guest. Thank you for staying with us at the Crowne Plaza Cleveland Airport. Sincerely, Mitzi S. General Manager
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Wonderful Winter Weekend Getaway

By

Март 12, 2015

club

My cousin and I spent a weekend here and it was delightful. We were a little disappointed that our room didn't have a fridge, but the rest of the experience was absolutely stellar! The entire staff (housekeeping, maintenance, restaurant, front desk...# was so friendly and helpful. We were both so blessed by the general joy and friendliness we encountered here.

Our main reason for choosing this hotel was for the pool - and we were not disappointed. It is a nice sized pool #one could swim laps# and the water temp was perfect for relaxing - nice and warm. The ceiling fans made for a chilly exit from the pool, but the sauna solved that problem.

The hotel itself is also in a great location - lots of restaurants nearby #walking distance even) and options for shopping. It's proximity to the freeway made our several jaunts easier, too.

All in all, we thoroughly enjoyed our stay here and would highly recommend this location to others.

Posted by HotelStaff
Март 16, 2015
Dear LindaM3, I am happy to hear that you and your guest had a pleasant stay with us. I do, however, wish to offer my apologies for the loud heater in your room. I have made our engineering team aware of the issue and we are working diligently to correct the problem. We are fortunate to be located in such a densely populated business area including restaurants, shopping and the airport just a few minute drive away. Thank you for choosing Crowne Plaza Cleveland Airport and we hope to see you again in the near future. Sincerely, Mitzi S. General Manager
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Beds need to be upgraded

By

Март 11, 2015

club

Had some issues with the hotel custodial staff but overall had a satisfactory experience at the hotel.

Posted by HotelStaff
Март 12, 2015
Dear Bertsch10, Thank you for your review of our hotel. I want to offer my apologies for the issues you were faced and to let our guests know that we are currently in the process of a mattress upgrade in the hotel, we have just received one of the many deliveries of new mattresses to help provide an all new sleep experience for our guests. By your next visit, you should be experiencing an all new restful night on a brand new bed complete with all the amenities that are included in each guest room. Thank you for staying with us and we hope to see you again soon! Sincerely, Mitzi S. General Manager
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