Rated 4.2 out of 5 by 62
Rated 2.0 out of 5.0 by Prince997 mix of good and bad things
some good things, the location next to the metro station, the noise level is good
bad things, one of the front desk member (a guy) is rude, electricity was off in two days which messed up my sleep in the morning and AC was poor
August 29, 2014
Rated 3.0 out of 5.0 Ok, but not as good as other CP properties.
I cannot say something was really wrong, but overall experience was not as good as in other PC properties, for example CP in Brussels airport or CP in Saint-Petersburg.
Standard rooms are small, we booked room for 2 guests, but only 1 set of towels, 1 complimentary bottle of water and amenity set was present both during first and second night of our stay, even though it was mentioned to reception desk. I hope hotel will go through renovation in recent years.
As good points I need to admit that Internet was fast and worked stable, breakfast was good and location is quite convenient, because hotel is right above metro station, that is just several minutes from Milan Central Station and only 10-15 mins by metro from Duomo and historical center. Reception was welcoming.
August 27, 2014
Rated 5.0 out of 5.0 by C4crystal Comfy bed and great staff
The overall stay was perfect. The room was not big but it was cozy and comfortable. (The room size didn't bother at all since most of the european hotels are small) The cleaning ladies were attentive. I was amazed by their service. The staff at the front desk was fab. They offered plenty of dining, sightseeing and fun place options to explore the city. I will definitely stay with them next summer :)
August 25, 2014
Rated 5.0 out of 5.0 by Nasser FRIENDLY WELL SITUATED HOTEL
The Crowne Plaza of Milan is well situated.
With the "inhouse" subwaystation you can reach quickly and safe all importzant places to visit in Milano. Close by also the central railwaystation and tramline no 5 operated with ancient tramways.
The staff is very friendly, nice spacely rooms, parkingfacilities.
August 24, 2014
Rated 1.0 out of 5.0 by joannes Please improve your security
I think it is important to have someone guarding the hotel property so that customers' bags will not be easily taken away. There should be a bell boy!
August 21, 2014
Rated 5.0 out of 5.0 by Nz3456 Great staff
Really great staff, fabulous central location, directly above a metro station. Couldn't ask for more.
August 17, 2014
Rated 3.0 out of 5.0 by Abusamer Good Location, Very Small Rooms, Poor AC, Not Honouring Elite Members Previliges
The only good thing is the convenience of the hotel location, however, guest rooms are very small, poor AC and amenities and not honouring elite members privileges.
August 13, 2014
Rated 5.0 out of 5.0 by Shocked001 A good location, good staff, nice hotel
The Crowne Plaza Milan is in a perfect location to catch the underground as it is literally right outside the door. It is in a safe neighborhood. We stayed on points and our platinum status was recognized.
Can't say enough about the friendly professional staff! They were very helpful making us welcomed as we were in town to celebrate our 25th wedding anniversary. We were given breakfast vouchers and drink and snack vouchers. The room had a terrace and was clean, quiet and had a comfortable bed.
Parking is on premises and gated making it very secure.
The staff provided us with a map and clear directions on how to navigate the underground. We will definitely choose this hotel again when we come back!
August 9, 2014