Rated 4.3 out of 5 by 57
Rated 5.0 out of 5.0 by Nz3456 Great staff
Really great staff, fabulous central location, directly above a metro station. Couldn't ask for more.
August 17, 2014
Rated 3.0 out of 5.0 by Abusamer Good Location, Very Small Rooms, Poor AC, Not Honouring Elite Members Previliges
The only good thing is the convenience of the hotel location, however, guest rooms are very small, poor AC and amenities and not honouring elite members privileges.
August 13, 2014
Rated 5.0 out of 5.0 by Shocked001 A good location, good staff, nice hotel
The Crowne Plaza Milan is in a perfect location to catch the underground as it is literally right outside the door. It is in a safe neighborhood. We stayed on points and our platinum status was recognized.
Can't say enough about the friendly professional staff! They were very helpful making us welcomed as we were in town to celebrate our 25th wedding anniversary. We were given breakfast vouchers and drink and snack vouchers. The room had a terrace and was clean, quiet and had a comfortable bed.
Parking is on premises and gated making it very secure.
The staff provided us with a map and clear directions on how to navigate the underground. We will definitely choose this hotel again when we come back!
August 9, 2014
Rated 3.0 out of 5.0 by Marina10 Remote location and average service.
The rooms were quite small, but I was given upgrade for one of the rooms for my Gold Ambassador card!) the location of the hotel is not central, but it has a comfortable parking place. The strongest side of this hotel chain is good bedding. Breakfast was average, small restaurant and small choice of food, no dark bread, only white buns, but my husband was glad to have a glass of champaign! Internet was working quite good, but you have to take a new code every day for every device.
Personnel was rather helpful and amiable.
August 6, 2014
Rated 4.0 out of 5.0 by giuliano26874 excellent location, good menu, great welcoming service
I would have given a full 5 stars had it not been for a problem with the aircon in my room. The fan would blow at full steam and stop every 30 seconds, making it for a horrible night.On the second night I switched it off altogether and it was fine, although a bit warm. This said, I indeed could have called reception, but I was really very tired. Still I am surprised that this was not noticed by the staff when making up the room. Anyway, great stay, great welcome, v good service and recognition of gold status on top of excellent connection to city through subway. Cannot comment on the breakfast as I did not make use of the service this time.
July 28, 2014
Rated 5.0 out of 5.0 by xiaodongdong 地理位置优越，服务一流
July 9, 2014
Rated 5.0 out of 5.0 by Nick1975 Comfortable bed with night therapy kit
Hotel next to metro station. Better than other Crowne Plaza hotels I have been to. Comfortable bed and pillows. Nice sized bathroom with dual sink. Had an aromatherapy kit to help with sleep which I thought worked very well. I paid a promotional price which was much lower than the standard rate so it was an excellent value for the price paid. If I paid the standard rate then I would rate the hotel as average and perhaps a little expensive.
June 30, 2014
Rated 3.0 out of 5.0 by KenjiCH 性价比不高
June 29, 2014