Rated 4.3 out of 5 by 56
Rated 3.0 out of 5.0 by Abusamer Good Location, Very Small Rooms, Poor AC, Not Honouring Elite Members Previliges
The only good thing is the convenience of the hotel location, however, guest rooms are very small, poor AC and amenities and not honouring elite members privileges.
August 13, 2014
Rated 5.0 out of 5.0 by Shocked001 A good location, good staff, nice hotel
The Crowne Plaza Milan is in a perfect location to catch the underground as it is literally right outside the door. It is in a safe neighborhood. We stayed on points and our platinum status was recognized.
Can't say enough about the friendly professional staff! They were very helpful making us welcomed as we were in town to celebrate our 25th wedding anniversary. We were given breakfast vouchers and drink and snack vouchers. The room had a terrace and was clean, quiet and had a comfortable bed.
Parking is on premises and gated making it very secure.
The staff provided us with a map and clear directions on how to navigate the underground. We will definitely choose this hotel again when we come back!
August 9, 2014
Rated 3.0 out of 5.0 by Marina10 Remote location and average service.
The rooms were quite small, but I was given upgrade for one of the rooms for my Gold Ambassador card!) the location of the hotel is not central, but it has a comfortable parking place. The strongest side of this hotel chain is good bedding. Breakfast was average, small restaurant and small choice of food, no dark bread, only white buns, but my husband was glad to have a glass of champaign! Internet was working quite good, but you have to take a new code every day for every device.
Personnel was rather helpful and amiable.
August 6, 2014