Rated 4.0 out of 5.0 by Gently75 Great Stay!
I really enjoyed my stay at this hotel. If you are attending an event at the hotel then it is a good idea to stay here instead of driving a long distance back home.
June 5, 2013
Rated 1.0 out of 5.0 by comptu Dirty
My room had gross stains on the couch and dried crusty stuff on the batrhoom floor, service in the resturant was slow, I waited several minutes each time just to get a table.
May 28, 2013
Rated 1.0 out of 5.0 by Katie32 Worst service ever
First off you should train your employees not to bad mouth other employees in from of customers. I stayed there 5/18/13 for a wedding party and when I arrived at about 1130 the lady( I don't know her name) was calling others "retarted" which i am personally offended by. Then to top it off the room wasn't even ready and I had to leave my stuff in another room because I was in the wedding party and had to leave for pictures. I expressed my frustration and didnt get any sympathy or empathy from your staff. I checked in finally around 1 am and then they couldnt even find my reservation when I had already signed at 1130 and she promised it would be ready when I returned in the evening. She was rude and didn't even smile one time. I work in customer service and the service your staff provided would cost me my job if I acted like that. The whole wedding party was very displeased as well. I would not recommend your hotel to anyone.
May 24, 2013
Rated 5.0 out of 5.0 by Jeans1 Service across the board was outstanding
Quality and presentation of food (banquet) absolutely excellent.
MOD was very pleasant and knowledgeable
Front desk staff-pleasant
May 23, 2013
Rated 2.0 out of 5.0 by Kristin1 Poor breakfast
Basketball tournament in the city,,the hotel was very busy..the elevator was broke the entire stay (weekend-3days) that wasn't fun..alot of lines...the breakfast for the teams was horrible!! not a good variety...the cereal dispensers would not dispense cereal !!!
No staff person ever came out to check on the food for both days of our breakfast..area was a complete mess!! terrible atmosphere!!!!!
May 20, 2013
Rated 5.0 out of 5.0 by Thechucker54 Overall stay
The Hotal and staff were fantastic the chef Dewey was great to meet if you get Chance to partake in a drink give bartender Susie some grief but watch out she will give it back. Just a fun hotel to be at.
May 15, 2013
Rated 1.0 out of 5.0 by baller dirty room, plugged drain, terrible experience
would not stay here ever again..dirty lines on bed, plugged bath tub drain, no washcloths, non working elevator..dirty floors.
May 15, 2013
Rated 2.0 out of 5.0 by BaileyGirl Unkept Room and Dirty Continental Breakfast Tables
We had previously stayed at the Plymouth Crowne, and on that based our selection of this hotel. BIG difference! We stepped into our room to find the room temp turned down to 60 and the fan set on high. The room was very cold. The coffee filter was on the floor by the window, and there was a clothes hanger under the chair.
When we went down for continental breakfast, many of the tables were dirty from previous customers. We were there only 20 minutes but did not see an employee come in and the tables were not cleaned up while we were there.
Upon returning to our room after the day, the room temp was again turned down to 60 and the fan set on high. The room was very cold again.
May 10, 2013