Rated 4.0 out of 5 by 88
Rated 5.0 out of 5.0 by DanArtG excellent
my new fav. hotel. hands down.
October 24, 2013
Rated 3.0 out of 5.0 by Sammy65 clean and comfortable
The hotel and room were very nice and clean. The bed was very comfortable. The bathroom was big and water hot. Only complaint - the walls must be paper thin; we could hear the people in the next room talking, laughing into wee hours of the morning. Called front desk to complain. Could hear person next door sneezing and hear their alarm in the morning. Disappointing for sound.
October 23, 2013
Rated 5.0 out of 5.0 by AuntMoe helpful staff
We were in town for a wedding and needed two beds, which weren't available when we arrived, however when we went to the desk later the staff helped us switch rooms and was gracious about it.
Food was great at the wedding and the service was excellent.
October 23, 2013
Rated 5.0 out of 5.0 by Mike025 Price
This was a great price at a down town hotel. The service was great.
I will be back to this hotel and Minneapolis just because of the this hotel. I had never been to Minneapolis before, but will return.
October 21, 2013
Rated 1.0 out of 5.0 by Francesca77 Don't go there on game night
My entire floor was kept up for 2 nights in a row by football fans partying in the hallway and several rooms. Calling security was useless, since the party would start again as soon as security left. We were guaranteed that the guests would have been evicted if we called security one more time. Needless to say the party started again at 2am the following night, and the guests were not kicked out. I was in Minneapolis for work, teaching a 3-day workshop, being on stage 9 hours a day lecturing and answering questions. I travel for work every other month, I am not a novice, and I have been all over the world. This was by far the worse experience of my life. I will recommend that my company does not use this hotel ever again. Catherine at the front desk was really nice and tried to help, but management did not stand up to the challenges we guests faced. Also, my room was not cleaned the first day (not sure why) and the second day I did not get any towels.
October 17, 2013
Rated 5.0 out of 5.0 by tommymacdog Great Experience
I couldn't ask for a better hotel experience. Everyone was friendly and helpful. The hotel is in a great location. Breakfast at the hotel was awesome. I've stayed here about 4 times now and my team & I made this our #1 choice for future trips to Minneapolis.
October 14, 2013
Rated 1.0 out of 5.0 by nothappyatall413 Worst experience ever!!!
Would not let my wife check in without my husbands ID. Horrible Bar staff among terrible customer service. Would not recommend this hotel to anyone ever!!!
October 14, 2013
Rated 5.0 out of 5.0 by Lucky2 Great room and excellent service
The stafff was courteous, helpful and overall, outstanding. Room was great --- Everything one could ask for at a reasonable price.
October 8, 2013
Rated 2.0 out of 5.0 by dimeanor Cold shower, broken exercise equipment
While the room was fine, and the bed comfortable, I didn't have any hot water in the shower - the most important thing for me in a hotel room. I also was disappointed that every treadmill and exercise bike in the work out room was not functioning. Lastly, I didn't receive my receipt by email, as I had requested.
October 4, 2013
Rated 4.0 out of 5.0 by HCMD Guest for a wedding @ the property
We attended the Leahy/Wolf wedding on 09/22/13.
We found the room clean & comfortable however it would have been nice to have a refrigerator in the room.
All the staff we came in contact with, including housekeeping, front desk, parking, property restuarants were very friendly & helpful.
It was a very busy weekend with several weddings as well as a Vikings game so the elevators were extremely slow and always packed. We had to wait several times for another elevator to come which was somewhat frustrating.
All in all, we had a wonderful stay and would consider staying again if our travels bring us back to the area.
October 3, 2013
Rated 3.0 out of 5.0 by redfox33 Nice but for too much
Been better places for less $$$. clean, somewhat quiet, awkward parking. Just too much for what you get. A closet size bathroom with no counter.
October 2, 2013
Rated 4.0 out of 5.0 by Lanky Convenient Location, nice hotel
I've stayed at this hotel 3 times now. Each time was for business, one trip included the rest of my family.
It is convenient for the skyway and a short walk to most of the downtown area.
The staff have always been friendly and helpful. The rooms are a reasonable size, with comfortable furnishings.
I find the pillows really uncomfortable, but usually travel with my own anyway.
Will certainly stay here on future trips to the twin cities.
September 30, 2013
Rated 5.0 out of 5.0 by Latitude28 Great room at a great Price!
I stay here every time I am in Minnesota. Never disappointed!
September 25, 2013
Rated 4.0 out of 5.0 by xsvspd81 Great room, thin walls
I stayed here for eight nights. The room was excellent, as was the staff. The location is wonderful, as there are many things to do within walking distance. The only problem I had was how thin the walls were; I could hear the neighbors on both sides of me. Wasn't usually a problem per se, but it's nice to have some privacy. Everything else was top notch, for the value.
September 9, 2013
Rated 5.0 out of 5.0 by Lon101 Front desk help was outstanding
I highly recommend this facility.The service and assistance was truly more than I have experienced anywhere.I would definitely stay again.
September 8, 2013
Rated 5.0 out of 5.0 by nyc214 Great value
Amazing price for a great room on a last minute trip
September 5, 2013
Rated 5.0 out of 5.0 by windins Great bed
I was there for a wedding/reception/dance. The entire experience was great! The venue was beautiful for an outdoor late afternoon wedding. I could sleep in that bed all the time.
September 4, 2013
Rated 5.0 out of 5.0 by SevenDials Very Friendly and Helpful Team
I am a frequent traveller around the world, and it is a pleasure to stay at the Northstar Crowne Plaza (I do stay regularly). All the staff are very friendly, from the greeting at the front door, to the front desk and the Krona Bar (thank you Jim).
The rooms are all very clean and comfortable. The hotel is well located for downtown.
Bags and taxis were quickly sorted to get me to then airport on time (thank you Jacqui)
Looking forward to next visit
September 3, 2013
Rated 5.0 out of 5.0 by terrilynnt Convenient and comfortable
The Crown Plaza was quite convenient to us as we attended a trade show at the Convention Center. The room we were given was very nice with the full bath/shower and then a sink and vanity outside the bathroom for extra space.
The only thing we didn't like about the room is that we could hear the people in the next room cursing in the middle of the night. I think they were just returning from the night out at the bars. We needed to get up to work in the morning so we didn't appreciate the wake up.
We were able to use the Club Room for breakfast, which was quite good with a nice variety of food and hot coffee. The staff serving this area were friendly and accommodating.
The front desk staff were quite helpful and friendly as well--especially Jackie!
We will return to the Crown Plaza in the future!
August 30, 2013
Rated 4.0 out of 5.0 by Jobuda418 Awesome guest services. Especially the evening lounge room.
I had a great experience, the only downside was guest services would not accept my wife's debit card because she was not with me. I think there should be a way to use the pin to authorize a transaction.
August 28, 2013
Rated 2.0 out of 5.0 by CH46 Would not recommend
I cannot recommend this hotel. Amenities are minimal for the price of the room. Reservation was incorrect, but ultimately corrected.Staff was generally OK, but experienced some less than pleasant employees. Would have gone somewhere else, if possible, but stuck here due to the event attended. I am sure there are better hotels in the area that would have provided a much more pleasant experience.
August 22, 2013
Rated 2.0 out of 5.0 by 55805jje Overall enjoyed my stay
Over all I enjoyed my stay at the Crown Plaza in downtown Minneapolis. I had business downtown and it was easy access to where I needed to go. Very courtesy front desk and check in/check out staff. Victoria and Joy were very nice and professional to deal with, and my request to housekeeping working on my floor for extra towels they were brought to my room immediately. Just a couple of minuses, and I’m probably picky, as I have stayed in many lovely hotels throughout my years of travel, they must not have a service elevator for staff to use. Every time I got into the elevator there was someone bringing room service up/down and one time I was barely able to fit in because there was a laundry truck in the elevator. This, I imagine, also was probably one of the reasons the elevators seemed so slow. Also I could hear my neighbors in the room next to me. In fact one morning I hear their alarm go off-three times. They must be snooze button hitters. :-) Overall this hotel was a good stay.
August 21, 2013
Rated 5.0 out of 5.0 by july14 Fantastic!
Superb Stay ~ Awesome View - Top Notch Staff!!!!!!
August 21, 2013
Rated 4.0 out of 5.0 by Beatrice23 noise level
On Friday night we had to call down to the desk, because it was so noisy, in the halls & on the floor above. Was surprised at how noisy it was, because of the quality hotel that it was. Saturday night, was not noisy, so it could have been from the Friday night guests, not necessarily the hotel itself. Once we called the desk, they took care of it & the noise level on the floor above us got much better so we could sleep.
August 21, 2013
Rated 1.0 out of 5.0 by SleepyinColorado Loud Noises = Not Comfortable
I was in town for an overnight stay and when I was checking in I noticed a banging noise and since there were two managers at check-in, I figured they could hear it so at the time I brushed it off. When I arrived in my room on the 10th floor I noticed that the banging was still going on. At this time I went back downstairs to inquire about it. I asked the manager what was going on with the noise and she said "which noise", I explained can't you hear it now? There was also another couple checking in and they said the noise was extremely noticeable in the parking garage next door. The manager then said "oh that, well they are doing work in the garage, but you shouldn't hear it in your room." I explained that I did and she assured me they should be quitting fairly soon, as at that time it was about 7:00pm. I was back in my room around 8:00 and was getting ready to go to sleep and the pounding was still going on. I called down to the front desk and the other manager said it would stop at 9:00pm. Thankfully it did. However, the noise started back up around 4:30am (which is 3:30 MST where I'm from). So now that you have the back story...I guess what I would say is this. If you KNOW there is construction...let your guests know there may be a slight inconvenience due to unavoidable construction. I would have been much more understanding had they informed me one of the three times I encountered the management staff. At any rate, I've complained to my supervisor and taking further action to advise the management at the hotel. Considering we have a contract with Crowne Plaza as a preferred hotel for our corporate account maybe the feedback will help for future visits.
August 19, 2013
Rated 5.0 out of 5.0 by Lilacgirl70 Long Distance Wedding
I came for a 3-day weekend to attend a wedding. I was very tired from a busy schedule and had no idea I would survive the weekend. Because of the wonderful room, comfortable king bed, room service which was wonderful, and more than anything staff whose only focus was my comfort, I came back to California rested, relaxed, and had a wonderful time at the wedding. I observed the same extraordinary service all during the wedding as well. Never hesitate to book an event or stay at the Crowne Plaza Minneapolis Northstar Downtown!
August 16, 2013
Rated 4.0 out of 5.0 by ronfrommpls Great room service breakfast!
We enjoyed our stay, quick and pleasant check in. Carolyn brought up breakfast the next morning and it was very good! Kudos to the restaurant.
August 10, 2013
Rated 5.0 out of 5.0 by Greg46 Great Location with Helpful Staff
We stay here from time to time and really appreciate the location. It is close to Target Field, the Metrodome and a plethora of great restaurants. The staff are friendly and helpful and the rooms are well-appointed and clean. Parking is onsite and reasonably priced at $20 per night.
August 5, 2013
Rated 5.0 out of 5.0 by Philnjulie Great place close to all attractions downtown
Stayed overnight for a little get away.We are very picky with every room we stay in.Staff was excellent, room clean and comfortable.Will stay again
August 2, 2013
Rated 1.0 out of 5.0 by Kmcaz Worst night's sleep ever!
I travel for my job weekly so a good night's sleep is critical. I've never experience such thin walls and hallway noise. I heard every conversation as people exited the elevator all the way down the hall to their rooms. Then there was late night party-goers that went well into the night and in the morning at 5:30 am turned into a couple fighting from the same room. The room was outdated and in desperate need of a facelift. The place was understaffed, no valet or anyone to help with check in or checking out. It's a great location if you want to be in the heart of downtown but just be prepared for 2.5 star hotel and don't get on the 14th floor!
August 2, 2013