Rated 5.0 out of 5.0 by Peg65 Our favorite hotel and staff.
Everyone at this hotel are true professionals and really care about their guests! We had the best 20th Anniversary weekend in the Northstar Suite! Thank you so much Catherine at the front desk and everyone that had a part in our celebration!
March 7, 2013
Rated 5.0 out of 5.0 by Julie1963 Great service
The staff are very helpful. I have only stayed in downtown Mpls twice now so it is nice to get directions to my meetings and best way to get out of town during rush hour.
March 6, 2013
Rated 5.0 out of 5.0
by pebbles AMAZING
Thank you for working with me on the type of room for my stay at your hotel. The staff was amazing. Everyone from the front desk, to the staff who delivered the food to our room to the maintenance individual who let me in my room when I locked myself out. 5* hotel and would not hesitate to stay here again!
February 8, 2013
Rated 3.0 out of 5.0 by DreamRunner Great Service
Staff are very welcoming and accommodating.
People who work in the Bar Down stairs and at the breakfast place are really nice and very welcoming. Food is awesome.
I wish there is a shuttle to take/pickup guests to/from nearest malls. specially when it is really cold outside.
Room Service is very impressive.
Over all Service is really impressive. I will for sure stay at this place if i go back to MN.
February 6, 2013
Rated 4.0 out of 5.0 by Jackie66 All staff was WONDERFUL! Very accomodating and pleasant.
The room was clean, comfortable and safe. The only minor complaint would be the thin walls. I could hear my neighbor on the telephone at 12:30 am.
February 6, 2013
Rated 5.0 out of 5.0 by KASt Typical Great Stay
This is my usual hotel when I am in Minneapolis for business and it consistently provides great comfort and service.
February 3, 2013
Rated 5.0 out of 5.0 by Peggy64 Our favorite place to stay in the Cities
The rooms are cold and no matter how high one turns the thermostat the room temp does not get above 70 degrees. This might be OK for younger people but as we age we need warmer rooms. We turned the thermostat to 80 (the highest the thermostat will go) and it was still cold in the room.
January 15, 2013
Rated 5.0 out of 5.0 by Rick1982 New Years in the Twin Cities
This hotel has a great location, I could find anything I wanted within walking distance. The bed was a little to firm for me, although the room was really nice. Well worth the stay for the memories that will last forever.
January 7, 2013
Rated 5.0 out of 5.0 by MAK114 Staff is friendly and helpful
the staff members in the hotel and Krona Lounge are wonderful. Room/bed is comfortable. Northstar Cafe food was great, a bit pricey, but service was poor at best.
December 27, 2012
Rated 5.0 out of 5.0 by Sister911 Great Service and priorty club room was excellant.
The hotel experience was great. The food was excellent and room was very comfortable. The priority club room was great and staff too!
December 15, 2012
Rated 5.0 out of 5.0 by Jill812 Great Hotel
Location and affordability of the hotel was great. I had no problems with the room, and the hotel was clean from the lobby, to the halls, to the restaurant. The hotel bar had fantastic food, and great drinks. Our waitress the first night in the bar was not very friendly, and when we returned the next day, she asked us why we were back, and wasnt there another bar we could go to. However, the male bartender was very friendly and polite. Kadie at the check in desk was also extremely friendly and helpful, and went out of her way to help us when a snow storm stranded us there an extra night. I would definitely return to this hotel if I was ever back in Minneapolis.
December 14, 2012
Rated 5.0 out of 5.0 by Karyn1419 Excellent Customer Service
The room was very comfortable and quite. The Staff was excellent from service in the cafe, the bar, to giving directions for things to do, sights to see; to the cleanliness of the common areas to my room. Would recommend. Close to everything you could possibly want to to do downtown.
December 11, 2012
Rated 5.0 out of 5.0 by Sandan Exceptional service! Quality Priority Platinum perks!
Hotel staff were wonderful and extremely accommodating. My room for the first night was not ideal, so I visited with front desk staff and they happily switched me to another room that met my needs wonderfully! The room was quiet and extremely relaxing. The restaurant's food was amazing, especially the Lobster Mac & Cheese! The location was perfect for me as I was participating in a 3 day training session just blocks away, easily accessible via sidewalk or skyway.
November 16, 2012
Rated 3.0 out of 5.0 by awoll422 Nice hotel, bad room
We were staying at the hotel for a nearby family wedding. The hotel itself was very nice and affordable in comparison to surrounding hotels. Unfortunately, our room was right next to the elevator and you could hear the elevator everytime it went up and down. Other than the constant noise, the room was pretty nice. I would stay here again, but not near the elevator.
November 16, 2012
Rated 5.0 out of 5.0 by mauricio2010 awesome !!!
great hotel, great location, cozy room, will be back for sure
November 10, 2012
Rated 3.0 out of 5.0 by Capella99 Noisy
The hotel was very noisy and the hotel staff made little or no effort to contain it. I was up to 2am due to screaming and running in the hall. Three calls to the front desk resulted in no improvement.
October 26, 2012
Rated 5.0 out of 5.0 by Emily74 Excellent work! Great people to work with!
Went downtown for a concert and ended up staying at the Crowne Plaza NorthStar. I had been there before but this experience was even more exception than any other. It started out by working with a GREAT gal named Kadie at the welcome desk. From there it just couldn't have gotten any better. Our room was fantastic with an exellent view of the city. Can't wait to visit the hotel again. Makes staying away from home a truly comfortable experience. Thank you!!!
October 26, 2012
Rated 5.0 out of 5.0 by dt1977 Great Experience
We had a great experience for our anniversary. We saw a play at the Guthrie, and the executive lounge was a nice place to hang out before and after as the room was kind of small.
October 23, 2012
Rated 4.0 out of 5.0 Great help from staff
Check-in personnel extremely kind and enthusiastic. I forgot the names, but this was definately a differential. Very helpful in giving us tips for dining, quick closeby tours, and always with sincere smiles and interest for our well being. Location of the hotel is good for if you go to a Vikings game and for business.
October 15, 2012
Rated 4.0 out of 5.0 by MattM78 Weekend Trip
We went to the Twin Cities for a weekend getaway. We spent time all over St Paul and Minneapolis and the location of the Northstar couldn't have been better. Easy walking distance to many of the major attractions of Minneapolis. The bar/restaurant downstairs was good, decent ambiance along with great food and service. As far as the hotel goes, nice building fairly recent renovations but not many amenities. My biggest disappointment would have to be the room, overall the room and the bathroom were nice as long as you didn't look up. The ceiling in our room had some previous water damage and there were stains and cracks all over it. Also the screen to our patio door was literally just propped up against the glass. Other than that it was a great stay and I would stay there again.
October 14, 2012
Rated 5.0 out of 5.0 by Hanowill Great staff and nice hotel
Our weekend was relaxing and enjoyable. Thank you.
October 14, 2012
Rated 1.0 out of 5.0 by KS35 Not Good Hotel
Overall experience was not good. We had a group of 4 rooms for a birthday party downtown. Our group had to change rooms multiple times due to rooms not being cleaned, wrong floor (staff said our whole group could be on the same floor but were not when others checked in). No sink counter in bathroom. Room smelled and heat did not work well. It never was able to get over 71 degrees in the room, no matter what it was set to. 2 people in our party were greatly discounted but the manager, Jackie, would not discount the other 2 even though we ALL had significant issues during our stay. This was the cheapest hotel in the downtown area and for a group, we thought this would be best. It would have been well worth the extra $100 to stay at ANY other hotel nearby! Never again will we stay at this hotel.
October 12, 2012
Rated 5.0 out of 5.0 by GTL1 Simply the best
The best customer service I ever received at a hotel.
October 12, 2012