Rated 4.0 out of 5 by 88
Rated 5.0 out of 5.0 by Jazmine12 Great Stay!
Really enjoyed our stay! Could not have been better!!!
July 27, 2013
Rated 3.0 out of 5.0 by msnx Heads Up
Do not make local calls. Locals calls are $1 each which I thought was pretty stupid. Ice machine floor area was soaked, got my feet all wet so be careful.
July 25, 2013
Rated 5.0 out of 5.0 by Cherri1212 Cherri
Wonderful staff, great service, convenient downtown location. Would definitely recommend.
July 24, 2013
Rated 4.0 out of 5.0 by Donald45 Older, but charming building.
The room was rather small, and needs some updating, however nice and clean. The front desk staff was very nice and professional. Overall good hotel - great location - great staff!
July 20, 2013
Rated 4.0 out of 5.0 by Veenie Great Stay
The room left much to be desired and needs some updating. The front desk staff (Victoria) was one of the best people I have ever communicated with at a hotel, which made up for the shortcomings of the hotel room. Overall good hotel - great location - great staff!
July 14, 2013
Rated 5.0 out of 5.0 by Benchris705 A Wonderful Experience
We stayed at the Minneapolis Downtown property as part of a cross country road trip. Parking was a little hectic in the public lot connected to the hotel, but once we were settled, things went smoothly.
The front desk staff was very friendly and helpful. They went above and beyond to assist us in our needs.
The room was clean and well organized. There were renovating some of the rooms on our floor & apologized for any inconvenience or noise they may have caused.
The location was perfect. We were within walking distance of all of our destinations & if not, cabs were always right in front of the hotel to grab if needed.
We would highly recommend this hotel if you are staying in Minneapolis.
July 10, 2013
Rated 5.0 out of 5.0 by 1yankeefan Summer ballgame at Target Field
Crowne Plaza is located prefectly in downtown Minneapolis for attending events at Target Field - within easy walking distance - parked the car and walked around to the various and numerous restaurants/shopping/ entertainment etc. The hotel bar was a welcome spot on the main level - with tables and windows to the street as well. Staff was very very busy - but very accomodating as well - making sure everyone knew where to park, the hotel amenties available etc. I was very impressed with the service. We will stay again and again and again.....
July 10, 2013
Rated 4.0 out of 5.0 by TJ40 Good Stay.
I've stayed here before years ago and like last time, the hotel staff was very nice. They were nice and accommodating with splitting our hotel bill with my friend I brought with me. They usually had someone opening the front door entrance. Rooms were very nice. Overall stay was good, no complaints. To add, this was the cheapest hotel downtown during a busy event weekend which is something I'll be looking for again next time I travel to MN.
July 8, 2013
Rated 4.0 out of 5.0 by CindyTy Great Property Spacious Rooms
I was attending a Business Conference and this location was perfect in walking distance of the Conference Center. All Staff members were very helpful and provided great customer service. Rooms were very spacious for working in the room and the beds were very comfortable. Especially liked the relaxation welcome pack that was a nice touch.
July 5, 2013
Rated 5.0 out of 5.0 by buzkashi1 Great location downtown and great service
My daughter and I enjoyed our stay at the Crowne Plaza in St. Paul so much that we decided to stay at the Crowne Plaza Northstar when we returned to Minneapolis. After reading some not very positive reviews, we were somewhat wary of what we might find upon arrival. However, we were delighted by the cleanliness and comfort of our room, and by the courtesy and helpfulness of its staff. Honestly, we could not imagine what the reviews were on about. We had a great stay, and we would recommend the Crowne Plaza Northstar to others.
July 4, 2013
Rated 5.0 out of 5.0 by cmbpal Awesome and helpful staff!
The staff were very helpful and attentive. They went above and beyond to help me get to where I needed to go.
July 2, 2013
Rated 5.0 out of 5.0 by Katerina Great hotel
I had a wonderful experience in this hotel. It is conveniently located just 10 minutes away (walking) from the Convention center. Also, the Nicolette Mall with numerous restaurants is just around the corner. Staff members were kind and helpful. The room was comfortable.
July 1, 2013
Rated 5.0 out of 5.0 by Dino1202 Expected Excellence
As incredible as it sounds this place is always excellent, a definite guaranteed great clean and nice place.
June 25, 2013
Rated 4.0 out of 5.0 by Redrabbit20 Excellent location and service
We stayed two nights while in town for the Twins games. The location was excellent and made it easy to walk to Target Field or any restaurants near the field or around the Nicollet Mall area. It was also only one block away from a bicycle rental and so easy to ride down to the parks around the river. The staff was very friendly and helpful during check-in and even helped up save some money with parking. It was also very easy to leave our bags with the staff after we checked-out. It was a great and relaxing stay.
June 21, 2013
Rated 3.0 out of 5.0 by Ledame55 Room.
Light through windows interfered with sleep. Whether day or night light shown through wooden slats. Drapes were in fixed position, and no way to block light for better sleep.
Also, housekeeping would not put iron and ironing board away. When asked, they said, "we don't touch personal things. " Both belong to the hotel, so this made no sense.
Printer in Business Center had no ink. Tried several times to print airline ticket. However, the host was very accommodating and printed them for me.
Disappointed no perks for being a priority Club member during this stay.
June 14, 2013
Rated 4.0 out of 5.0 by murphyed Great Service
Staff was very welcoming upon our arrival and when we had trouble with the parking garage they took care of immediately and
went over and talked to the parking garage.
May 24, 2013
Rated 4.0 out of 5.0 by jmredsox Great Service and Location
Staff was awesome. Location is perfect for getting around downtown. I was in Minneapolis for work, but found the location made it great to walk everywhere I wanted to go for leisure as well.
May 21, 2013
Rated 2.0 out of 5.0 by jt51 Several issues need attention
Only parking is in a public ramp. This is a safety issue if arriving later in the evening. Signage in the parking garage is not good so it is difficult to determine which elevator to use. Elevators to the guest rooms are shared wih the public parking - another safety issue, especially for women traveling alone. Restaurant for breakfast is small and service is completely inadequate - waited 45 minutes just to order.
Rooms are recently renovated. Baths are small and have no counter. Only working outlet to charge cell phones and computer was in the bath - and with no counter, had to put my phone either in the sink or on the toilet - yuck!
May 20, 2013
Rated 5.0 out of 5.0 by nicolas75flyertalk Great staff, pleasant renovated executive rooms, central location
Corner Executive Club room on last floor is around 40sqm
Small bathroom with fridge like light and tiny bathtub. TempleSpa amenities (I like them). 2 sinks (one in the bathroom, one next the closet, just before the bathroom).
Panoramic view over the city
Quite elegant renovated corporate design
Large flat television set with large cable channels selection (but no international channels).
No iPhone dock (but mp3 alarm clock)
No minibar (but softdrinks can be picked up at the Club lounge)
Free wifi for Platinums
The Club lounge is not big but pleasant
Evening (basic) cold and warm food
Free softdrinks (alcohol at a charge)
- Central location
- Very friendly staff
- Fast wifi
- Pleasant roof terrace garden
- Rent a bike station less than 5 minutes walk from the hotel (perfect for visiting the city).
- Nothing, except perhaps the restaurant which is quite good (but I had to wait more than 30 minutes to get the plat du jour)
The Walker Art Center definitely worth a visit for excellent exhibits (and very pleasant restaurant).
May 20, 2013
Rated 4.0 out of 5.0 by Gambrinus good facility but too expensive
Positive: Clean, tastefully decorated, excellent location for my purposes, quite, good light blocking shades, front desk was helpful.
Negative: Parking was a bit of a hassle and expensive even with discount, expensive internet connection. I expect those things to be included in the price when paying so much for a room.
May 10, 2013
Rated 4.0 out of 5.0 by JenLH Great service and staff!
I always enjoy staying at the Crowne Plaza Northstar when in Minneapolis. Anita at reception is always especially friendly and helpful and remembers me every time I come in - even when it has been months since my last stay. Due to my positive experiences at this location, I've begun staying at Crowne Plazas more often.
May 8, 2013
Rated 4.0 out of 5.0 by SaraSpark Good location
Our stay at the Crown Plaza was good. The beds were comfy and the room was clean. We didn't get our promised sleep program items and felt weird asking for them. Cruddy that you have to pay for parking and it was really hard to use the sky way system. We got lost two times. Better signage would def help, but that's not the CP's fault. We did end up taking a taxi back because it was so confusing. We did have to call for directions on getting to the hotel. We kept circling blocks around downtown and couldn't find it. The friendly desk people helped us out. If we go to another Target Center event, we'd probably stay there again.
April 22, 2013
Rated 5.0 out of 5.0 by Jeff935 Great Hotel Propoerty in Downtown Minneapolis
Very nice up to date clean Hotel property in downtown Minneapolis. Friendly staff that always treats me great as a Priority Club member with space available upgrades. Walking distance to all downtown theaters, restaurants, shopping, Target Center and the Twins baseball park. My 1st choice when visiting Mineeapolis.
April 19, 2013
Rated 2.0 out of 5.0 by kansascitytraveler Expected more
First, I would like to say that the staff at the Crowne were all very nice and helpful and made my stay there better than it would have been without them. I do not do a lot of traveling and did not know I needed to inquire about a fridge or internet ($25/day and $10/day) for my room. I was attending a nutritional workshop in the hotel and felt the accomodations I feel did not work well with our group and feel that we were a little mislead that they would.
I felt one lady working the front desk was particularly aggressive and unresponsive to the concerns I was trying to verbalize to her.
I would say if someone is looking to be in and out of Minneapolis in a night, stay here, I could see nothing wrong with that however, if you are looking for a comfortable stay that is accomodating to all clients' needs, find another place, probably not downtown.
April 19, 2013
Rated 4.0 out of 5.0 by Way1212 Great Hotel
Iv'e stayed at most of the larger hotels in downtown minneapolis and this hotel has the complete package for guest. There maybe higher rated hotels but all have something lacking or an added expense. ( i.e discounted rate but 30 valet parking. no resturant/ lounge onsite, poor customer service, inconvient location# This hotel does not have valet but has an attached garage with elevator to your floor #11 dollars for every 24 hours), lounge in lobby, great customer service , comfortable room, updated t.v's and furniture.
April 1, 2013
Rated 1.0 out of 5.0 by Yucky1 Escort Services at the Nortstar Downtown
This place had super thin walls that allowed my family and I to hear EVERYTHING that was going on with the woman and her numerous partners next door to us.
We called the front desk (as did several other guests) about the noises and loud music that were going on in this room, but their adventures never stopped. They should have been asked to leave the premises with what was going on in that room.
We also had to use the stairwell as the elevators were so slow. We were so lucky to find several piles of human excrement and used toilet paper that didn't seem to be an impending need to fix at this hotel.
We will NEVER stay here again!
March 30, 2013
Rated 2.0 out of 5.0 by LindaF45 Comfortable Bed
Sorry, but the food was awful. We had room service almost every day for the whole week and not one thing was decent. It was fast, I can say that, but the food was awful. My room mate ordered medium well hamburger and it came bloody, fries were always cold. pizza was terrible. no real variety. Every time we ordered there was something wrong...it was maddening.
Also, I was on crutches and asked for a wheelchair, the lady at the desk said if she couldnt find one she would get us one from another hotel......I got a letter under the door saying I could rent one from one of the following places.....bummer. I couldnt go to the food court on crutches very well, so our eating choices were very slim.
We also had a very hard time getting the cart up and down the curb in the parking ramp to bring in and out our luggage..No one helps and the curb was steep-we struggled. When we asked for help she said "the carts are in the lobby".
We also found candy wrappers behind the bedside table in the room when we checked in, hair on the counter & in the tub, Dark black longer hair...we are both blondes with short hair.
Beds and pillows were astounding...good comfort. Beds made very nicely and tight, clean. That was great.
March 26, 2013
Rated 5.0 out of 5.0 by Peg65 Our favorite hotel and staff.
Everyone at this hotel are true professionals and really care about their guests! We had the best 20th Anniversary weekend in the Northstar Suite! Thank you so much Catherine at the front desk and everyone that had a part in our celebration!
March 7, 2013
Rated 5.0 out of 5.0 by Julie1963 Great service
The staff are very helpful. I have only stayed in downtown Mpls twice now so it is nice to get directions to my meetings and best way to get out of town during rush hour.
March 6, 2013
Rated 5.0 out of 5.0 by pebbles AMAZING
Thank you for working with me on the type of room for my stay at your hotel. The staff was amazing. Everyone from the front desk, to the staff who delivered the food to our room to the maintenance individual who let me in my room when I locked myself out. 5* hotel and would not hesitate to stay here again!
February 8, 2013