Rated 3.9 out of 5 by 19
Rated 5.0 out of 5.0 by osert perfect hotel
Very good hotel very good food very clean room very comfortable bed very clean hotel
January 28, 2014
Rated 3.0 out of 5.0 by MartinMUK Not the best stay this time
The room: too small for the amount of furniture, shortage of power points by the desk area (one usable socket, which had the minibar connected), the safe would not lock, and the mattress felt like it had a crater in the middle.
Waiting staff in the bar were so so, not up to the standard I had come to expect from previous visits.
- The concierge arranged an extension lead which allowed me to connect my laptop as well as the kettle and the minbar, which solved the power issue, but this should not have been necessary in a Crowne Plaza.
I have stayed repeatedly with CP Minsk, and while rooms vary I feel that this trip was the worst to date.
I will be staying here again as it is still my preferred location in Minsk, but I really hope that the standards are again raised.
January 21, 2014
Rated 4.0 out of 5.0 by MartinMUK Another great stay
Had another great stay with the team here, the staff are friendly courteous and aim to please.
Only had one issue with a door lock mechanism that failed, but that was resolved in 10 minutes :)
November 25, 2013
Rated 5.0 out of 5.0 by osert comfortable bed and great service
this hotel is very nice ,very clean people are very polite. breakfast is perfect. very good swimming pool if you want to have dinner you must visit Dolce vita restaurant in hotel
November 20, 2013
Rated 4.0 out of 5.0 by MartinMUK One of the best in Minsk
Stayed here while in Minsk working with a supplier. The staff were friendly and attentive. The overall cleanliness was good, and the room was very comfortable. The food in the bar was of a decent quality and overall the VFM was good.
Only bugbear is the WiFi could be a little flakey at times.
November 8, 2013
Rated 3.0 out of 5.0 by Mikey564 Tiny dark room, dirty floors in common areas, dirty sinks, but great spa
Tiny dark room, dirty floors in common areas, dirty sinks, but great spa. I checked in at 3 pm, but the receptionist had difficulty finding a room, though a made a reservation more than a month in advance
October 31, 2013
Rated 3.0 out of 5.0 by irishmike39 Need to constantly invest in training
As a regular at CP Minsk, it is a product of the local culture.
The casino / bar has an "infamous" reputation locally as a "special" meeting place but we needed to stay at 24hr notice. Used points.
Really poor front desk for Platinum Ambassador. Said that he did not know. Then said there were no rooms to upgrade to.
When I showed the IHG app to the front desk manager with many classes available for upgrade - all I got was silence.
Lying is never good.
Very helpful in lounge. Helped us print a document and brought a coffee. Also let us back in later to copy files. Nice team.
October 20, 2013
Rated 5.0 out of 5.0 by Mashutka Overall high end experience
Boon staff from reception, guest relations to house keeping.
Room ambiance perfectly
The only question is Security is excessively exceeds authority
As not a first time happens during few last years staying in this hotel
if I come back late night after 23:00 they stop and ask if I stay in here and what's my room number. Perplexedly feeling. As there is no other way of security check, as all other hotels do.
October 18, 2013